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Start the requisition process very far in advance.

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Could move to a web-based presentation model

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Request for the report to be printed.

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Confirm with Agency/GO/leadership comms plans before implementing.

Confirm in-person report and decide what kind of public promotion is necessary.

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Using Axaio MadetoTag to streamline remediation in the InDesign file. Comms is in the final stages of procuring it for our design team.

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This is always tricky, but the review timeline shifted significantly so I am hopeful we can find a better timeline/process moving forward.

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Secure a design/ADA vendor

Streamline review process

Get full buy in on key messages and comms plan through Agency/GO at the start

Try to get approval for web publishing vs. PDF to make ADA accessibility less labor intensive.

Review ROI via analytics. Consider a less designed report that meets the requirements of legislature.

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Developing and defining specifics of the report outline sooner to be able to more effectively communicate expectations to various contributors

Bring in Agency (and GO?) comms sooner

Building in ADA into data products from the get go

Since this was the first report, many of these things were unknowns and next round will be more straightforward (hopefully)

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OComm was extremely responsive and helpful throughout the process! It was great working directly with Sepideh on the charts.

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Scoping to ensure that the development of this report is realistic with regard to timeline and design/format.

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The quick and open communication from Britt and Katey and the rest of OPP made checking off our comms deliverables quick and easy. They had answers for our questions and, if they didn't, found them quickly for us.

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I want to say Sepid's graphic design capabilities exceeded our expectations, but I realize that also came at a significant cost. The report format and design was exceptional.

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Having a Summary Report was critical for ensuring the key messages were received and read by our primary audience

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Check-ins regarding timeline especially given how many changes were coming our way.

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Britt and Katey did an excellent job of keeping everyone up to speed, being receptive to the design capacity limits, keeping meetings light and fun. So many variables were out of their control.

Also really appreciated the willingness of the Web/ADA team to jump in and serve as advisors along the way. I learned SO much.

The spirit of "we're all in this together" was palpable.

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A multidisciplinary team with so many unique expertise

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I think the communication and coordination between the Comms team and the OPP report team was proactive and positive. I really enjoyed working with you all

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The project timelines and parameters continued to expand as the project progressed. 10 pages became more than 20. The final report was far more extensive that discussed at the inception. Multiple rounds of revisions set design and ADA remediation back. Comms acknowledges that the various revisions were outside of the control of the project management team.

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Review and approval process. I think since this was the first SoPH report, there were changes in the desired review process that led to many more rounds of edits than originally anticipated. That results in a lot more dedicated staff time.

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Last minute decisions from Agency or Leadership shutting down proactive promotion of the report.

A desire from Agency and Leadership to re-frame the report from a "here's the current state" to a "here's all the great work we've done"

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The summary included several third party graphics that we did not have the original design files for. Several of these had to be completely recreated to acomodate desired edits. This was extremely time consuming and the requests came very late in the game. The internal Comms design capacity was pushed beyond their limits. Either advise to recreate from the start or secure original design files.

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There were a lot of unknowns for some of us on the team regarding the ADA accessibility of documents/charts, which presented some hiccups along the road. Also, perhaps shouldn't have been, but was surprised by the last-minute involvement of various people at the GO and the ultimate decision to not disseminate the report via social media platforms (and sadly didn't get to implement a lot of the Comms plan)

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Let's just say there is a great deal of room for improvement. The PDF remediation was not close to the quality required by the state.

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ADA report design (on my end) went smoother than expected. I thought communication between OComm and OPP was effective. I found our weekly meetings very helpful.

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Changes in the comms plan. Different direction received by leadership. Appreciated all the effort that went into the original comms plan.

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What went well:

O&E looped the Comms Web team in early on so we could assist with identifying ADA issues in the working file.

Meeting with the SoPH team to resolve challenging graphs and charts.

Good communication throughout the workflow.

What could be improved:

Securing funding for a remediation vendor prior to the project start.

Ensuring the vendor is adept at meeting the state's minimum ADA requirements.

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My involvement with the project was limited and narrow in scope, so can't speak to the in depth development of the report, but on my end everything went as well as could be expected. Minor issues included a lack of final details (presentation date, style, format of the report itself) that could all be chalked up to a first time project where we just don't know how it looks or works until we do it.

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This was a very long process, very time and labor intensive. Many of us (myself included) were learning as we went along. However, the final product seemed to exceed expectations as far as design look and feel. Would be very interested to hear analytics on how many people have visited the report, how much time on page, downloads, etc.

Project management and cross team coordination/collaboration was good between Britt/Katey and Comms. As with all design projects, edits and adjustments along the way are huge set backs, especially from ADA perspective. Not having original design files or data outputs that were ADA compliant meant lots of additional time.

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I think overall the project went well. The timeline was very challenging at times, but we did the best we could given the circumstances. Ongoing communications and updates were great and supported ongoing project management.

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I think we ended up with a beautiful final product that we can be proud of as a team that features recent, important and comprehensive data and measures and also what public health is doing about the issues. There were some good highs in the project and also some very frustrating moments, as with any project. I think the very beginning and very end of the project development/launch process were probably the most challenging for me.

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testing