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From: Pham Yen - Manager director

To: Staff

Subject: Announcement of upcoming event

Dear all staff,

I am writing this email to inform you about our upcoming event.

In six months later, our Company will turn 50 years old. That was when our company's 50th anniversary event was held. This event is very important not only for the company but also an event to pay tribute to the leaders who founded the company. Therefore, there will be many attendees such as: board of directors, investors, shareholders, managers, employees, customers... And especially there will be the presence of journalists, who will report on this company event. Therefore, it requires highly specialized event organizing skills, so our company will outsource to an event planner to ensure the program takes place in the best way.

Regarding the location, our company will hold the event at Trong Dong event center. It is a fairly large location and closest to our company to ensure the number of guests attending the event.

The event will last half a day. Starting from 15:00 to 23:00 with many diverse activities such as anniversary meetings, gratitude, welcome performances, outdoor buffet and interesting games,...

I hope you will take the time to attend.

Your sincerely

Pham Yen

Managing director

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From: phamyen6903@gmail.com

To: phamminhcuties@gmail.com

Subect: Information about Viettel Group.

Dear Minh,

I am glad to hear that you intend to apply for accountant position at Viettel Group. I have some useful information for you about the company. Please keep that in mind because it is very important information that you need to know if you want to work there.

Viettel is the largest telecommunications group with a huge number of customers in Viet Nam. It is also very famous with its iconic slogan “ Your Way”. I am pretty sure that you have heard of it at least one time. The logo of Viettel now is very basic with the red text “ Viettel”, it’s also the name of the company. About the dress code in the working time of Viettel, women have to wear red shirt mix with black skirt and men have to wear that red shirt with long black trouser. The mission of Viettel group is to promote the Industry 4.0 revolution forward to bussiness and families. They also provide services on technical basis in the field of Operation, Construction, Investment for rental infrastructure and Information technology. The visions of Viettel are Caring and Innovator. They want to be investors that provide people the state-of-the-art equipment and best effeciency. Moreover, I would like to tell you the core values of Viettel. First and foremost, they want to build a creative environment that encourages innovation for both customers and employees. Second of all is Respecting co-workers, every employee has a role to play in developing the company- the second family of themselves. Therefore, they believe that understand each member as an indispensable part of the organisation.  In addition, Viettel always focuses on building effective human resource development policies to stimulate the development of personal capacity and build a professional working environment so that all employees have the opportunity to show their maximum capabilities. Along with that is the commitment to ensure a high income level in the technology enterprise market and a preferential treatment and development policy to ensure the satisfaction of both material and spiritual needs of workers.

I believe that with these useful information, you will have a better understanding of the company. Hope you get an accountant position in the company soon. I know you can do it. If you have any questions about this job, let me know or send me an email via this email address. I am always here for you!

I am looking forward to hearing from you.

Regards,

Pham Yen.

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UNIT 3:

From: phamyen6903@gmail.com

To: phamminhcuties@gmail.com

Suject: The guarantee policy of a product

Dear Pham Minh,

My name is Yen. I am the customer service officer in HT company. As far as I know, you bought a new version of vacuum cleaner at our store last week. Today, I am writing this email to inform you some information about the guarantee policy of the vacuum cleaner. We hope it will be useful to you someday.

HT products carry a full warranty for the period specified. With your item, warranty period is 12 months with 20 days return period- applied from the date of purchase by the first customer. Because you have purchased the vacuum cleaner for 1 week, the return time is only 13 days left. If the product has any damages or does not work, please return it to our store as quickly as possible to receive a replacement. During 12 months of use, if the product has any defects in material, design and workmanship, please contact us or go directly to the nearest store for repair free treatment or receive compensation.

However, the warranty does not cover the following: Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear. Abuse or misuse also are not approved by HT for use with this product. The most important one you need to know that the warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of purchase consisting of original invoice or sales slip indicating the date of purchase, dealer's name, model and serial no. of the product. Repair or replacement will  be carried out through the Company's Service Centres.

Our company will not be responsible for any issues with the product when the warranty is lost or expires. If you want, you can extend the warranty with 10 dollars for the next 6 months. I hope you will be satisfied with our guarantee policy. If you have any questions, please contact us via this email address, we are always here to assist and listen to you.

Have a nice day!

Best regards,

Pham Yen.

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From: phamyen6903@gmail.com

To: phaminhcuties@gmail.com

Subject: Hard Negotiation

Dear Minh,

Long time no see. How have you been ? Is everything ok?

I am writing this to tell you some information about hard negotiation which is very useful for you. First of all, the common objective is to win the negotiation at the expense of the other party with a strong bargaining position. For example, they show their strong attitude because they want to being to only supplier in the market. Next, the advantage of the hard negotiation is to maximize interests in the short term.. About the disadvantage of it, it is impossible to maintain a long-term relationship with other party. With this style of negotiating, the negotiators always tend to ask for more favourable terms and they rarely make concession with the other.

I often negotiate with partners in this way because only this way will make our company achieve our goals. If you want to know more about this type of negotiating, fell free to tell me. I am willing to help you. I hope you like the information I mentioned above.

Have a nice day!!

Best regards,

Pham Yen.

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UNIT 5:

From: phamyen6903@gmail.com

To: phamminhcuties@gmail.com

Subject: A type of bank account

Dear Minh!

How are you ? Is everything ok ?

I’ve just heard that you passed the University Entrance Exam with a high score. I don’t know what to say but congrats. I just want you to know that I am so proud of you.

By the way, you told me that you want to open a bank account for yourself, right? You are fixing to move to Hanoi to study at university and your parent will transfer money for you every month so that you can pay for rented house, food and other living expenses. So I think checking account is the most suitable one for you. With this type of bank account, your parents can easily send you the money and you also can save money monthly. Moreover, Checking Account allows you to deposit, withdraw, transfer online, pay bills,... You see, it is so convenient.

As I know, the requirement of checking account is that the user must be over 18 years old. You're 18 years old already so don't worry about it. In the past banks usually did not pay interest on this type of account, but now you can get about 1%/year for this type of account. This is also an account where you don't have to pay any bank fees. However, the minimum balance in the account is 50,000 VND, which means you must always have 50,000 VND in your account, or your account will be deleted.

If you don’t know how to open Checking account, just tell me. I am willing to help you do this. One more time, Congrats on your achievements!! Can’t wait to see you.

Best regards,

Pham Yen

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The chart illustrates the movement of Vietnamese gasoline prices in 2017. Vietnamese gasoline prices in 2017 experiences fluctuation trend. There was three period of time. Firstly, from January to July 2017 which was a sharp decrease in the Vietnamese gasoline prices in 2017, the price decreased and hit bottom of 0.72 USD/liter in the July. Secondly, from July to October which was a sharp increase in the Vietnamese gasoline prices in 2017, the price increased sharply by 0.8 USD/liter in the September and October. Finally, that is from October to December, the Vietnamese gasoline prices fluctuated between 0.8 and 0.82 USD/liter.

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From: phamyen6903@gmail.com

To: phamminhcuties@gmail.com

Subject: experiences in a job interview

Dear Minh,

How are you?

I’ve heard that you are going to have an interview with ABC company next week. Congrats! That is the company that you have been always dreamed of when we were in high school. Today, I am writing this for you to tell you about my previous interview experience and I think it might be helpful to you.

Last month, I also received an interview invitation from AC pharmaceutical company for the position of accountant. During the interview, I was very surprised and a little panicked when I found out that the director of the company was the one who was going to interview me. But I tried to stay calm after that, so that I could do my best in my interview. First, the director asked me some basic information about myself such as name, age, education... Then a few questions about the company. Fortunately, I did a lot of research about this company, so I answered quite well and quickly. However, when he mentioned the salary I thought I deserved at the company, I was a little worried. I was silent for a while and gave him a certain number that made him laugh a bit. That was also the last question he asked me. I'm really not satisfied with my answer to the last question. If I had able to come back that moment, I would have answered more wisely. However, luck may have smiled on me, because I received a message to go to work after 5 days. When he met me at the company, the director told me I was a pretty straightforward person and he liked that about me.

So, don’t worry about your interview too much. Just be relax, confident, and don’t forget to prepare things carefully. I know you can do it well. If you want to know anything, just text me back. I am willing to help you anytime.

Looking forward to hearing from you!

Best regards,

Pham Yen.

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Pham Yen

27, Area 2.7 Ha, Tu Hoang, Phuong Canh, Nam Tu Liem, Ha Noi

0393069597

phamyen6903@gmail.com

May 10, 2024

Ms Lyn Lee

HR manager

240, Dich Vong, Cau Giay, Ha Noi

Re: Accountant position

Dear Ms Lee,

I am writing to express my keen interest in the accountant position you advertised in your homepage. I am pleased to find your description for this position on your website. I feel that it is direct match with my experience and my qualifications.

I have been interested in working as an accountant for many years. I have got Bachelor degree in Accounting and I was honored to be awarded the "Excellent Student" award  when I was studying at the university. In my previous position as an Accountant Intern for ABC company - a  petroleum company in Main, I have had the opportunity to learn and explore many new things and I got " Employee of the year" award right in the first working year when I was a sophomore in the university. Fortunately, I was promoted to chief accountant after only 2 years working there. Until now, I have 3 and a half years of experience in this field.

Because the nature of my profession requires me to work with so many foreigners, I am proficient in all four English skills, and I can also speak Japanese in a certain level. That’s one of my strength as well. In addition, I am a acute observer of numbers, therefore I can readily handle difficulties with books and financial accounts.

I am a calm and thoughtful person open to new responsibilities and experiences. I am flexible, adaptable and eager to work on the day or night shifts. I believe that my personality traits and experience make me a good candidate for this position. Given the opportunity, I would be able to become an excellent account for your company.

Please consider the enclosed resume to know more about my professionalism, background and skills. I look forward to having an opportunity of discussing my application with you further and how I can significantly contribute to the ongoing of your reputable company.

Thanks for your time in consideration I look forward to hearing from you.

Best regards,

Pham Yen