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Clear statement as to what the Library is for

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Clear statement as to what the Library is for

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Something like:
Exeter university library give you access to:
ebooks and articles that you cannot access freely online
Print books and dvds
general library support
Specialist subject support
your reading lists

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How about having an FAQs section - or 3 sections, for Undergrads, PGTs and PGRs ?

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the videos for searching/using the library

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the videos for searching/using the library

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I believe Simon made these, I think they're great! Though of course they will need to be updated with Alma coming. But main comment is that they are buried in the wrong place! In Further Info tab, and all the way at the bottom at under the main tiles, these should be included in the main induction - at least how to do a simple search

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I like the different areas/themes that users can click on. The stock photos need to go though! We can take much nicer photos that are more relevant

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Some of the images need replacing or aren't high quality enough. But I think we could make better video tours. The photo tours page is too wide and you have to scroll down to see the captions which I initially missed.

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I presume that the University has a general induction for Undergrads (?) would it be better if we tried to get a little section in that? 

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I presume that the University has a general induction for Undergrads (?) would it be better if we tried to get a little section in that? 

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I always think that when I've got a student at the desk that has never used the library in any capacity, I try and highlight what I think are the main relavent things to them (immediately, i.e to start their reading for lectures)
-Library search website
-Reading Lists and ELE
-Locating books in the library
-Borrow/Return

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Would be nice if we could a student (maybe a Library Champion?) giving a tour or us following them as they search and borrow a book).

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The breakdown of 'this is a book', 'this a journal' being the first real information within the induction feels strange. Should be more basic information intially eg - opening times, building names and photos, how to borrow, what a classmark looks like and means, how to get your unicard, etc. Generally feels very corporate and lifeless (no photos of actual students or staff!) Having all the photos being of empty rooms doesn't give true indication of what it is actually like.

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We get lots of queries through Chat from confused new distance students. So something basic within the induction that is specifically for them and explains how they log in, access ebooks, (request print)

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I would feel 'othered' by predominance of images and naming of Exeter buildings and services. This is their induction too.

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Searching for print resources ie catalogue search, but aimed at Penryn based students.

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Searching for print resources ie catalogue search, but aimed at Penryn based students.

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some basic information at the beginning about opening hours, number of books you can borrow and length of loan period. Using library search and logging in to online resources

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some basic information at the beginning about opening hours, number of books you can borrow and length of loan period. Using library search and logging in to online resources

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Confusing: Academic Journals picture not representative  Unlikely for first time users that they will see one structured like Journal of cellular and molecular medicine

Misleading: Range of digital newspapers – misleading we have access to articles we don’t susbscribe to the native interface of The Guardian for example.

Overwhelming: To succeed on your course you should read beyond your module reading list – scary for someone on Archaeology course with 300 books on their reading list

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Carig's videos are wellpaced and very thorough so make you feel informed but need re-recording in light of changes. Rosa wants our Youtube channel to have lost of very short vidoes that will be a hub for finding the 'how to' vidoes you need

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Again, this could be in another Sway/presentation on resources, but some top tips on downloading and accessing e-resources might be worthwhile, as well as signposting to other help, seeing as some students will be distance learners and a lot of resources new students use will likely be digital anyway

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University card is Library card
University login is Library login
Finding Library resources
Studying in Libraries
Subject specific support

The which resources to use for which reasons would be better later in the year

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SUPPORT slides - just gives emails - surely we can refer to chat and enquiry desks post pandemic

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Clearer snip of what Chat looks like and where to find it

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Label tours as 'virtual tours'

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Have to log in to vimeo to view Penryn borrowing video.  It should just play

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'Our friendly staff' with a picture of some front line staff would be nice

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Could we have any videos in the LibGuide hosted on YouTube? Feedback from students indicates that when they want to learn how to do something specific, YouTube is often their first port of call

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Many international students may think they need to pay for services

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good to see what other uni's do for ideas, here is cardiffs, nice and uniform https://xerte.cardiff.ac.uk/play_13455#page1

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good to see what other uni's do for ideas, here is cardiffs, nice and uniform https://xerte.cardiff.ac.uk/play_13455#page1

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Would like a read aloud option (recorded by one of us) as well as the text - just to be more friendly and interactive

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Screenshot of ELE for the reading list section could be helpful.

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Basic info: opening hours, how many libraries we have

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a video of how to print and set up printing

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a video of how to print and set up printing

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The section on the law library is duplicated in the 'using our library' section thumbnails

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How to videos could be hosted on YouTube (students still using that) and pointed to for when they want them

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The linear format would make it harder to find what was most relevant to me

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Maybe a link to info about regular events?

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A link to our social media would be great!

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Agree was quite long and took a while to get to the information new students want first

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Agree was quite long and took a while to get to the information new students want first

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It was thorough but dry. Could be nice to be friendlier and more welcoming somehow. Maybe starting with staff info and tours would be better.

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Not every module has reading lists though they *should* so may be misleading

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I searched for "induction" within LibGuides and it was the fourth result down, not the top result as I expected. There are far too many other LibGuides with induction in the title and some of these are appearing higher in the Search Results!

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reading list section does not have accompanying image of ELE page and "Access your library" topic

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reading list section does not have accompanying image of ELE page and "Access your library" topic

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The introductory slides on books vs. articles was quite basic and, as a PGR, would make me think the induction wasn't aimed at me

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Why does the induction Sway link to thumbnails of each of the photo tours? This was frustrating and didn't make sense

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not very but I think they put it on the front page during start of term

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not very but I think they put it on the front page during start of term

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The quiz?

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Only if you know what you are looking for. Lots of individual subject 'induction' pages if you search in libguides.

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Floorplans/finding books, journals, DVDs, etc.

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Floorplans/finding books, journals, DVDs, etc.

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I’m surprised that we open with information about the pros and cons of books, journals, websites etc. Obviously that’s pretty important but I would have thought students’ first questions are more likely to be more basic – opening times, study spaces, and how to find a book on the catalogue? These are all there too, but perhaps they could come earlier? Students might start zoning out before they get to it

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I’m surprised that we open with information about the pros and cons of books, journals, websites etc. Obviously that’s pretty important but I would have thought students’ first questions are more likely to be more basic – opening times, study spaces, and how to find a book on the catalogue? These are all there too, but perhaps they could come earlier? Students might start zoning out before they get to it

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There wasn't a tour of Penryn campus library. It was listed but wasn't there.

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I feel like all the information about different types of scholarly resources could be moved into another Sway or induction presentation just on resources

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Something about ChatGPT - possibly in the section about going beyond Google

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Overwhelmed/daunted. Far too much information for a brand new student!

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Informed and welcomed. But might be overwhleming for students whose previous library and acdemic experience is limited or a long time ago

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I found the information clear and the Sway was nice and clean - started getting a bit bored towards the end