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We learned about balanced scorecards. It helps managers
convey performance across a range of relevant strategic criteria.

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This is a video that I used to help me understand what Total Quality management is. It helped me understand module 8 better.

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What is TQM (Total Quality Management ) | Primary elements of Total Quality Management explained

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Performance management. This picture explains the four stages of management. We learned about this in module 8.

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I enjoyed this video on SMART goals.

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Northampton Community College Learning Center

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We learned about different leadership styles. I feel that most of our leaders at work are democratic leaders. I would say I use transformational leadership.

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Module 7 is about leadership.

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The SWOT analysis is what I used on my Sun City Boards project. It identifies a company's strengths, weaknesses, opportunities, and threats.

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Communication Process Model.

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HR makes sure employees are paid through payroll. This is just one of the many things HR handles for employees.

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Human Resources handles new employee onboarding

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This made me laugh. If you don't have a good organizational structure or processes this is how your employees are looking.

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This is a post that explains ways that leaders build high performing teams.

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An ORG chart is used by companies to outline who is in charge and where they rank in the organizational structure. It helps employees understand who is responsible for what departments and processes.

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This explains the 5 biases that threaten decision making.

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This is a decision tree. It is a branched flowchart showing multiple pathways for potential decisions and outcomes.

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Management within a global organization. This is the WTO and who are their members.

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This reminds me of global competition.

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This is Peter Drucker talking about his school of management.  It explains his style of management and the books he wrote on them.

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Peter Drucker Speaks - Drucker School of Management

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Employee diversity is important for a company. Workplace diversity is necessary to keep a business running.

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I learned about CSR and the importance it has for a company.

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This outlines ethical management.

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I found this video interesting. It is about Henri Fayol and classic management.

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I learned about the levels of management. I'm a first- line manager at my job.