# data[].attributes.attachment_link.title
Joy - The right support is just a few clicks away

# data[].attributes.attachment_link.description
The right support is just a few clicks away.

# data[].attributes.attachment_link.readable_text
Service description

The Neighbourhood Mental Health Cafés are part of Leicestershire Partnership NHS Trust's local support for people who need immediate help with their mental health. The cafes are drop in centres for anyone to come and talk to us about their mental health - no appointment needed. We have supportive, trained staff who can listen and provide the practical support you need.
Helpful resources: Download the Neighbourhood Mental Health Café information leaflet here. Download the Neighbourhood Mental Health Café calendar here. Download the Neighbourhood Mental Health Café generic poster here.

Neighbourhood Mental Health Cafés currently running in Leicester City

Highfields Neighbourhood Mental Health Café - provided by Jamila's Legacy
Wednesdays, 2pm - 6pm
Merlyn Vaz Centre, 1 Spinney Hill Road, Leicester, LE5 3GH
Fridays, 2pm - 6pm
African Caribbean Centre, Maidstone Road, Leicester, LE2 0UA
Email: info@jamilaslegacy.co.uk or admin@jamilaslegacy.co.uk

Saffron Neighbourhood Mental Health Café (Saff Caff) - provided by Saffron Lane Neighbourhood CouncilMondays, 10am - 4pm
Saff Caff, Heathcott Road, Leicester, LE2 6LS
Phone: 07393 036 131
Email: saffcaff@srcentre.org.uk

Neighbourhood Mental Health Cafés currently running in Leicestershire and Rutland

Coalville Neighbourhood Mental Health Café - provided by Marlene Reid Community Action
Mondays, 2pm - 6pm, Wednesdays, 10am - 2pm and Fridays, 6pm - 10pm
Marlene Reid Community Action, 85 Belvoir Road, Coalville, LE67 3PH
Phone: 01530 510515

Enderby Neighbourhood Mental Health Café - provided by Beacon Care and Advice
Thursdays, 4.30pm - 8.30pm
Enderby Adult Learning Centre, Townsend Road, Enderby, Leicestershire,LE19 4PG
Phone: 0755 1940 068 (texts preferred during café hours)

Lutterworth Neighbourhood Mental Health Café - provided by Beacon Care and Advice CIC
Wednesdays, 5pm - 9pm and Fridays, 9am - 1pm
The Wellbeing Hub, Lutterworth Leisure Centre, Coventry Road, Leicester, LE17 4RB
Phone: 0755 1940 068 (texts preferred during café hours)

Melton Neighbourhood Mental Health Café - provided by Sunny Skies CIC
Wednesdays, 2pm - 6pm and Fridays 6pm - 10pm
Melton Mowbray Country Park Café, Wymondham Way, Melton Mowbray, Leicestershire LE13 1HX
Phone: 07486 594 363

Syston Neighbourhood Mental Health Café - provided by Rural Community Council
Thursdays, 12 noon - 3pm
The Old School Room, Syston Community Centre, School Lane, Syston, LE7 1HN
Phone: 07752 183 044

Referral criteria

No referral is needed, simply come along and visit us.

Who to contact if you need an interpreter or information about disabled access

Please note the main area in use for the Leicester City Neighbourhood Mental Health Cafe is not accessible but alternative space is available. If there are language needs, then our trained staff can advise when people come to the cafes and provide the necessary support.

# data[].attributes.attachment_link.title
Neighbourhood Mental Health Cafes - Leicestershire Partnership NHS Trust

# data[].attributes.attachment_link.description
The Neighbourhood Mental Health Cafés are part of Leicestershire Partnership NHS Trust's local support for people who need immediate help with their mental health. The cafes are drop in centres for anyone to come and talk to us about their mental health - no appointment needed.

# data[].attributes.attachment_link.title
Mental health support - Leicestershire Partnership NHS Trust

# data[].attributes.attachment_link.title
Family Moodboosters - videos to get the whole household moving and feeling good

# data[].attributes.attachment_link.description
Famous faces from across the BBC and beyond including Dr Ranj Singh, Oti Mabuse, Ade Adepitan MBE, Rhys Stephenson and Bethany Shriever MBE lead videos to inspire everyone at home to boost their mood, feel good, and use movement to help them understand their emotions and manage feelings together as a family.

# data[].attributes.headline
Support for Young People in Leicestershire

# data[].attributes.subject
Support for Young People in Leicestershire

# data[].attributes.attachment_link.title
Young people - Leicestershire Partnership NHS Trust

# data[].attributes.attachment_link.description
Find support for under 5’s and primary school age children here. Support for young people Support in your local area Support for parents, guardians and carers As a parent, guardian or carer it’s important to look after your own mental health. Find information and support for your mental health, as well as helpful downloads […]

# data[].attributes.headline
Support for under 5 and Primary School Children

# data[].attributes.subject
Support for under 5 and Primary School Children

# data[].attributes.attachment_link.title
Children - Leicestershire Partnership NHS Trust

# data[].attributes.attachment_link.readable_text
Are you a young person under 18 who wants to get help for your mental health in Leicester, Leicestershire and Rutland? We can help you to find the right support. Here you can...

Scroll to find out more

# data[].attributes.attachment_link.title
My Self Referral * Leicester, Leicestershire and Rutland

# data[].attributes.attachment_link.description
Are you a young person under 18 who wants to get help for your mental health in Leicester, Leicestershire and Rutland? We can help you to find the right support. Here you can... Scroll to find out more

# data[].attributes.attachment_link.title
ChatAutism- text messaging support service | Autism Space | Leicestershire Partnership NHS Trust

# data[].attributes.attachment_link.description
ChatAutism is a text messaging support service for autistic people living in Leicester, Leicestershire and Rutland, where you can access advice and guidance from a healthcare professional.

# data[].attributes.attachment_link.title
The Lily Jo Project | Your Online Mental Health Resource

# data[].attributes.attachment_link.description
this site you will find information and help on common mental health issues including: depression, anxiety, self-harm, eating disorders, childhood trauma...

# data[].attributes.attachment_link.readable_text
Office number: 07816 269726The Crescent, 27 King Street, Leicester, LE1 6RX9am-5pm, Monday-Friday

What we do:

Our service helps anyone aged 18+ who is experiencing emotional and mental health problems, as well as their carers, by providing advice, information and support. We can help you to maintain and improve your emotional and mental wellbeing, become empowered to achieve your goals, and to live a meaningful and valued life within the community. We offer:

Information, advice and guidance:will offer information and advice, and enable you to learn about mental health and wellbeing services in your local community, exploring options available together to find what is right for you. We will also discuss coping strategies, and offer advice on things like benefits or relationships which are affecting your personal wellbeing. We run regular pop-up/drop-in information and advice sessions around your local area.

One-to-one support with a trained Recovery Worker, who will listen to you and work with you to improve your mental health and achieve your personal goals.

Various support groupsto help you learn, gain skills, and build peer support networks to enable you to live life to the full and take part in activities and opportunities along with everyone else.

If you are being supported by our service, there is also a free, 24/7 helpline that can provide advice and support.

Who is this service for?

This service is open to residents of North West Leicester, Hinckley & Bosworth, aged 18+.

How do I access the service?

To refer yourself to the service or just to find out what we offer, simply call 07816 269726 to speak to one of our team. Alternatively, your GP or other social care/healthcare professional can call us to make a referral.

To make a referral you will need to download the referral form and return it completed to us by post or email.

# data[].attributes.attachment_link.title
The North West Leicester, Hinckley & Bosworth, Mental Health, Wellbeing and Recovery Service

# data[].attributes.attachment_link.description
The North West Leicester, Hinckley & Bosworth Mental Health Wellbeing & Recovery Service can support anyone aged 18 and over who is experiencing emotional and mental health problems, as well as their carers, by providing advice, information and support.

# data[].attributes.headline
Mental Support Support Leicestershire County Council

# data[].attributes.subject
Mental Support Support Leicestershire County Council

# data[].attributes.attachment_link.readable_text
It's important to try to direct your clients or customers to the most appropriate service or intervention. In most cases the Mental Health Wellbeing and Recovery Support service or Local Area Coordinators will be able to offer the best route for additional support for your clients or people you work with.

For more serious concerns regarding someone's mental health, please refer to the Mental Health Crisis Support section for information on the services available.

Mental Health Wellbeing and Recovery Support Service

In partnership with the Integrated Commissioning Board (Clinical Commissioning Group), Leicestershire County Council commissions three providers to deliver the Mental Health Wellbeing and Recovery Support Service. This is an open access service and does not require clients to have assessed eligible needs.

The service provides information, advice and navigation and community recovery support to people experiencing issues with mental health. All providers have a detailed understanding of other support available in the community and also have links with support around substance misuse. All providers have good links to crisis services and can provide support for clients and care provider staff teams with information on how to identify mental health issues with clients.

Please see below for a description of each providers services, their contact details and the districts of Leicestershire that they serve:

Mental Health Matters (MHM)

Covers North West Leicestershire, Hinckley & Bosworth

This service helps anyone aged 18+ who is experiencing emotional and mental health problems, as well as their carers, by providing advice, information and support. It can help clients to maintain and improve their emotional and mental wellbeing, become empowered to achieve their goals, and to live a meaningful and valued life within the community. They offer:

Information, advice and guidance

Enable clients to learn about mental health and wellbeing services in their local community, exploring options available together to find what is right for each individual. They will also discuss coping strategies and offer advice on things like benefits or relationships which are affecting personal wellbeing.

A referral service

Other organisations that can offer support over the telephone on a range of issues including debt management, housing and benefit issues and will support clients with this. They are putting a lot of clients in touch with local volunteers who can assist with grocery shopping and getting gas and electric put onto meters.

One-to-one support with a trained recovery worker

Recovery workers who will listen and work with clients to improve mental health and achieve personal goals.

Contact Mental Health Matters (MHM)

Phone: 07816 269726
Referral email: nwleicshbos.mhm@nhs.net
Website: www.mhm.org.uk

Life Links (provided by the Richmond Fellowship)

Covers Oadby & Wigston, Blaby districts and Market Harborough

Leicester Life Links is a mental health wellbeing and recovery service. There are three distinct strands to the service:

Information line

This usually runs Monday to Friday (9am to 5pm) and provides information, advice and guidance to anyone seeking support with regards to their wellbeing. This includes but is not exhaustive of signposting for issues such as benefits advice, housing, and food bank referrals. During of the current lockdown the phone lines are open over the weekend and includes a listening service to anyone who needs support.

Community Recovery Support

This is one-to-one support tailored to the individual to increase their resilience and improve their mental wellbeing. This is usually delivered in person on a weekly basis. At this current time, all support is being offered over the phone.

Peer Support Groups

These usually run across various community locations but at this current time are being offered over Zoom.

Contact Life Links

If you are interested in any aspect of the service and would like more information, please contact them on:

Freephone: 0800 0234 575
Email: Richmond.fellowshiplifelinks@nhs.net
Website: www.rflifelinks.co.uk (where you can also find more information, including lots of self-help tools)

NCHA - Charnwood and Melton Mental Health Wellbeing Service

Charnwood and Melton Mental Health Wellbeing Service is an advice, navigation and community recovery support service.

We provide support to people with emotional or mental health needs and their carers aged 18+, promoting wellness and recovery.
Advice and navigation through:

A dedicated phone line and web chat available 9am-5.30pm Monday to Sunday, offering advice and support

Signposting to other services

Community recovery support through:

Face-to-face or virtual 1-to-1 sessions offering support and advice

1hr group sessions

Group session held locally

Contact NCHA

Postal address: Unit B The Point, Granite Way, Mountsorrel, Leicestershire, LE12 7TZ
Telephone: 0800 434 6126
Email: Charnwoodandmeltonmh@ncha.org.uk
Referral email: referralsCMMH@ncha.org.uk
Opening hours: 9am - 5.30pm Monday to Sunday

Local Area Coordinators in Leicestershire

Local Area Co-ordination is a person-centred approach which focuses on a person's strengths and the assets of the community they live in. We look at how they can be used to improve a person's quality of life and make sure communities are inclusive.
We help you

think about how to make life better and look at what they have to offer

connect with others and be part of their community

find out what's happening in their area and get the right help for them

take some positive actions.

We can:

put people in touch with their local services or community groups

work with people to help them achieve their goals and to lead a happier life.

To find out if there's a Local Area Co-ordinator in your area, contact:

Visit our Local Area Co-ordinators page for further information.

Leicestershire County substance misuse support

If you are concerned about any of your clients in respect of problematic use of substances, you can access support for your clients through two providers.

Turning Point are the commissioned substance misuse provider covering Leicester, Leicestershire and Rutland and have a group of peer mentors who will be able to provide telephone support to your clients and staff.

View further information on the range of services offered by Turning Point.

Mutual Aid substance misuse support

You can also contact the mutual aid organisation, Dear Albert, for substance misuse support. Their free helpline 0800 8303646 can be called by service users and staff for more information or to be booked on to any of their support groups. Service users can also request support via text message through 07712 707999.

Dear Albert are also providing telephone support and referrals to other services including Turning Point when appropriate.

A new group for county residents called 'Stick With It' is launched on Wednesday 13 May and can be accessed through the freephone telephone number above.

More information on the different services and groups available at Dear Albert.

Mental Health Crisis Support
Covers all areas of Leicestershire
If you are worried about the immediate health and safety of an individual, please contact the emergency services directly on 999.

If concerns arise in terms of Individual's mental health, mental capacity or if you feel that they cannot keep themselves safe either because of abuse or neglect by others or through self-neglect then intervention and support should be sought through the formal statutory services.

If someone has an allocated worker from either Leicestershire Partnership NHS Trust (LPT) or the Local authority, then they should be immediately contacted and alerted to the concerns.

If someone does not have an allocated worker and you are concerned about their mental health, then please contact LPT on:

Telephone:0808 800 3302(24-hour NHS phone support line for all urgent mental health needs for people of all ages in Leicester, Leicestershire and Rutland).

The mental health Central Access Point (CAP) phone service, links callers with call handlers and clinicians who can assess their needs and advise, support, signpost or refer them directly to the appropriate service.

If someone does not have an allocated worker and you are concerned in relation to mental capacity or from a safeguarding and/or self-neglect perspective, then please contact:

Adult Social Care Customer Service Centre

Outside of these times and in an emergency, please contact the Emergency Duty team on 0116 305 0888.

# data[].attributes.attachment_link.title
Mental health: information, advice and support | Leicestershire County Council

# data[].attributes.attachment_link.description
Guidance on the mental health and substance misuse services available to safely support clients with mental health issues and/or problematic use of substances.

# data[].attributes.attachment_link.readable_text
The 30 Local Area Co-ordinators will initially work closely with GP surgeries, adult social care teams and borough/districts in order to identify individuals who may benefit from support, as well as developing a presence within their local communities.

What do Local Area Co-ordinators help with?

Individuals: thinking about how to make life better and looking at what you have to offer

Connecting with others: linking people together and being part of a community

Information: finding out about what's happening in your area and getting the right help from services

Taking action: making positive changes

What will this mean for communities?

improved health and wellbeing

fewer hospital / emergency admissions and visits to the GP

better quality of life; improved confidence and independence

stronger individuals, families and communities

more community links and social interaction - great community cohesion

positive use of community resources and buildings

increased levels of people taking part in volunteering, training or employment

Local Area Coordinators and their contact details:

# data[].attributes.attachment_link.description
Our Local Area Co-ordinators aim to improve the health and wellbeing of individuals and communities. This helps to reduce demand on public services (mainly health and social care), preventing people from reaching crisis, and putting people in control of their lives and choices.

# data[].attributes.attachment_link.readable_text
Let's talk
about...Who are we?

Lamp has and always will be a champion for mental health. We are an independent mental health charity founded in 1989. Our service is independent, confidential, trusted and non-judgemental. We provide free community mental health advocacy for people living in Leicester, Leicestershire and Rutland as well as Carers Advocacy for people in these areas. Our aim is for you to feel valued, listened to and more able to cope, and to be able to access the services to support your needs through:-

# data[].attributes.attachment_link.title
Mental Health Care and Support Leicester | Lamp Advocacy

# data[].attributes.attachment_link.description
Lamp has and always will be a champion for mental health. We are an independent mental health charity founded in 1989. Our service is independent, confidential, trusted and non-judgemental. We provide free community mental health advocacy for people living in Leicester, Leicestershire and Rutland as well as Carers Advocacy for people in these areas.

# data[].attributes.attachment_link.description
It can be hard to know where to start when it comes to your mental wellbeing, but there are lots of tools that can help.

# data[].attributes.attachment_link.readable_text
Step 2: "Be grateful"

It can be easy to feel other people's lives are better than our own, especially when we're bombarded with perfect images on social media. We can get stuck thinking others are more beautiful, have more money and fun, or simply 'have more'.

And children are just as susceptible as adults to this comparison trap. So how can we help them (and ourselves)?

One idea is to bring attention to what's working well in your/their life by developing gratitude skills. To develop these skills, you can use techniques such as starting a gratitude jar, writing a gratitude journal or having a gratitude conversation.

# data[].attributes.attachment_link.title
Five ways to help with children's wellbeing

# data[].attributes.attachment_link.description
It can be easy to feel other people's lives are better than our own, especially when we're bombarded with perfect images on social media. We can get stuck thinking others are more beautiful, have more money and fun, or simply 'have more'. And children are just as susceptible as adults to this comparison trap.

# data[].attributes.headline
BBC Children in Need Resources for Mental Health and Wellbeing 

# data[].attributes.subject
BBC Children in Need Resources for Mental Health and Wellbeing 

# data[].attributes.attachment_link.title
Mental Heath & Wellbeing Resource Hub - BBC Children in Need

# data[].attributes.attachment_link.description
We use Strictly Necessary cookies to make our website work, Analytics Cookies to understand how our website is used and to help us assess the performance of our email campaigns. We use Advertising Cookies to assess the performance of our advertising and these cookies share information about your use of our site with us and our providers.

# data[].attributes.attachment_link.provider_name
HappyMaps - Find the best support, advice and information on young people's mental health, all in one place. For Parents, Professionals and Young People.

# data[].attributes.attachment_link.readable_text
Read reviews

"I think this is a fabulous resource-very clearly laid out with the full range of supports available, from parenting tips through to professional help" (Parent)

"This is great to recommend to parents when they are worried about their children. It's the best website for mental health issues that I've found" (Teacher)

"Excellent. I work for CAMHS Bristol and regularly recommend this website" (Child and Adolescent Mental Health Services)

# data[].attributes.attachment_link.title
Home - HappyMaps: Help and Resources for Children's Mental Health

# data[].attributes.attachment_link.description
An award-winning website on children's mental health collating sensible and professional advice on common problems. With new self-help pages for young people.