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I learned that UPAP can be utilized by schedulers. I’ll be reaching out to accounts where some Physicians don’t use this. It’ll definitely help with their cancellation issues.

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UPAP Knowledge

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Fantastic lessons! Great lessons! Thanks!!

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upap targeting and implementation

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Loved exploring the full features/capability of our UPAP program and how I can best utilize this for my accounts. Especially accounts who have had more case cancellations due to coverage issues.

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Actively listening to customers and then recapping that information back to them to make sure there is mutual understanding on the subject.

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I am going to relate UPAP utilization and enrollment to my team members.

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UPAP is such a helpful service and will be implemented with targets

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I am going to utilize this resource to our customers that have recently had trouble/cancelations due to insurance.

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I’m going to ask more open ended questions when engaging with the physician.

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UPAP can be a single stage solution, helping reduce case cancelations and streamlining benefits verification

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I’m going to use the influencer snapshot before I start the VAC process at my accounts.

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I found the influencer snapshot process to be something very helpful for me to utilize when planning action items and conversations in my territory.

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Top go-to tableau reports and how best utilize/filter most effectively

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Top go-to tableau reports and how best utilize/filter most effectively

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How to evaluate/determine which accounts to do a business review with and why. Ex: fellow coming out into new territory.

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Analyzing accounts, high influence, advocacy, etc. How to utilize, discover, dissect, and development questions in difference scenarios.

Srai Pending PO’s / billing tracker

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Learned how to pull a completed compass procedural report showing a more accurate and easy way to see an accounts numbers

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Important/Useful Ways to Utilize Access to Care 

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Important/Useful Ways to Utilize Access to Care 

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Utilizing access to care to connect with APPs cross-specialty/increase patient education

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Focus on supporting field teams with building a robust Business Review template and cadence

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Discover, dissect, and develop

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I’m going to use more of my tableau reports more

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Using tableau & other resources to create in depth business reviews in my territory.

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I really enjoyed the Influencer snapshot workshop.