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Thomas Kilman conflict mode model. Competing, avoiding, collaborating, accommodating, compromising.

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Emotional intelligence and its’ importance.

How to manage a conflict using the Thomas-Kilmann management model

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Khadiza - I have learnt why EI is important and about Thomas and Kilman’s model about how collaborating is the best approach - win:win

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Conflict management is a balance between selfishness and selflessness - Rais

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Khadiza - how to build effective relationships

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Khadiza - how to build relationships effectively

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Emotional intelligence

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I would like to know more about the assembling of a team using psychological factors of each individuals

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How to build trust in a team.

Farhana

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I want to learn more about the different types of leadership styles and how to manage conflict.

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Khadiza - emotional intelligence is when you don’t allow your personal emotions influence your decisions.

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How to build trust in a team

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I don't know much about building relationships within a team and how to manage conflict as a team leader.

Shabnam

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I want to know more about conflict management

Marie

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Emotional intelligence

Farhana

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I know nothing

Marie

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Before the lesson, write down what you want to know about the current topic here.

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After the lesson, write down new facts or understandings you've gained.

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Before the lesson, write down what you already know about the current topic here.