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Unit 1

From: Hai@skgroup.com

To: ha@skgroup.com

Object: plans of teambuilding event

Dear Ha,

I am writing with regard to the plan for the teambuilding event next six month.

After yesterday’s meeting, our CEO decided to organize a teambuilding event to give the staff some networking opportunities to work together better. Besides, it helps people relax and rest after hard working days.

The event will last 2 days and one night, it intent to take place starting from July 16,2023 to July 19, 2023. It is going to host it in-house because it hepls us more united, happy, and closer to each other.We will hold this team- building event at Novotel  resort in Rita Cruise in Ha Long Bay .  We And we will hire Vietravel company to organize this plan, because this is one of the 10 reputable Ha Long tour companies.

We are going to invite all staff and company leadership. In the first day, we will have a swimming contest in the pool of villa. At this night, we are going to have a out door party and after eating, we plan to sit aroud together to singing, dancing and light a campfire. In the second day, we are going to play some game.

I hope you all can plan the event carefully and report it in the upcoming meeting.

Best regards,

Hai

Attachment: Plan teambuilding event

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Unit 2

From: Hai@vna.co

To: Ha@vna.co

Subject: the Corporate Culture of Vietnam Airline  Company

Dear Ha,

I hope this email finds you well. I heard that you are planning to apply for a job at Vietnam Airline Company, and I thought I could give you some information about the company's corporate culture.

Vietnam Airlineis the flag carrier of Viet Nam. The airline was founded in 1956. Its is known as the best airline of Viet Nam. Its slogan is “Reach further” and its logo is impresstive with lotus flower and while text “Vietnam Airline” below. Its male employees wear shirt, black trousers, tie and hat in the workplace. Its women wear "ao dai" and i think it is very elegant and charming.

One of the mission of Vietnam Airline is to provide aviation service with international quality standards to meet the increasing needs of customers, and its vision is to maintain the position as the best Airline of VN. Regarding core values, there are three values including consensus - stringency, safety - standard, quality - efficiency. About ceremonies, the cultural space event "VietNam Airlines - spring take- off" on January 27th - 28 th that brings a taste of the Tet.

I hope this information helps you in your job search. Good luck with your application!

Best regards,

Hai

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Unit 3

From: hai@thegioididong.com.vn;

To: Ha@gmail.com;

Subject: the guarantee policies of the iphone 12 pro max

Dear Ms. Ha,

Thank you for your purchsing. My name is Hai- customer serofficer of The gioi di dong brand.I am glad to provide you with some information about the guarantee policies of the iPhone 12 pro max that you bought from our store last week.

Similar to many electronic device, your iPhone will have a one - year limited warranty starting from the day you purchused it at the store.

Regarding the defects that are covered under the warranty, it covers manufacturing defects in materials and workmanship. This warranty excludes damage caused by abuse, accident, or modifications.

To get the product warranted, you have to be the original owner, and they can send the product to the warranty centre. If the warranty is lost or expires, you have to pay for the repair.

I hope that will have a worderful expenence with your new product. Do not hesitate to contact us if you have more questions or want to have further information. Thank you.

Best regards,

Hai

Customer service officer

The gioi di dong

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Unit 4

From: hai@dmx.com

To: ha@gmail.com

Subject: Soft Negotiating Style

Dear ha,

I hope this email finds you well. I wanted to discuss a negotiating style that I think could be beneficial for our upcoming project - the soft negotiating style.

The objective of this negotiating style is to focus on building relationships and understanding between parties rather than solely focusing on achieving a specific outcome. This approach emphasizes cooperation, compromise, and finding mutually beneficial solutions.

When using a soft negotiating style, the bargaining position of the party is typically more flexible and open to discussion. The negotiator will strive to find a solution that satisfies both parties' needs rather than solely focusing on their own.

The advantages of a soft negotiating style include creating a positive relationship, reducing tension, and encouraging more productive partnerships in the future. However, it can take longer to reach a final agreement compared to other negotiating styles.

A negotiator who uses a soft negotiating style tends to be a good listener, empathetic, and willing to consider different perspectives. They aim to create a collaborative environment where both parties can communicate openly and work towards a mutually beneficial outcome.

Let's discuss this approach further and consider how we can use it in our project.

Best regards,

Hai

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Unit 6

From: hai@gmail.com

To: ha@gmail.com

Subject: financial consultant.

Dear Ms.Ha,

Good morning, My name is Hai, a financial consultant. I’m writing to consult you on the best investment option if you have VND 3 billion, which is real estate. Here are some reasons.

About the benefit of real estate, there are three benefits including: First, potential for appreciation: Real estate properties can increase in value over time, the investor can get higher returns on their investment. Second, Steady rental income: real astate investors can generate rental income from properties, providing a regular cash flow, which can be especially valuable for long-term financial stability. Third, Diversification: real estate offers diversification in an investment portfolio, helping spread risk across different asset classes.

Besides, the risk of real estate, there are two risks including Illiqidity and high initial costs. Real estate investments are typically less liquid than other assets, difficult to quickly sell properties when needed. Next, acquiring real estate often requires a subtantial initial investment, including down payments, closing costs, and ongoing maintenance. Thank you.

Best regards,

Hai

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Unit 5

From: customerservice@vietinbank.com

To: hauistudents@haui.com

Subiect: Suitable bank account

Dear all,

My name is Hai, a bank clerk of Vietinbank. I am writing to consult you the most suitable bank account, which is checking account.

There are some reasons. Firstly, you’re just a student so you need to withdraw money at any time. Besides, you have no high income to deposit. Next, you’re living far from home now so it is very convenient for your parents to give you money monthly. Finally, keeping money in checking account is safer than keeping cash in a wallet.

As I mentioned, you can use checking account to receive money from your parents each month. Beside, you can use it for paying for life expenses.

Opening an account is also very easy, you only need a citizen identification card.The interest rate is very low and you must maintain at least 50,000 VND in your account. The monthly fee is 4,500 VND.To open this account, please fill in the application slip attached below, and then send it to the studenservice@haui.com.

If you have any questions, do not hesitate to contact the customer service department via hotline: 19000176 or email address: customerservice@vietinbank.com. Thank you.

Best regards,

Hai

Bank clerk

Vietinbank

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Unit 7

From: tranhai@gmail.com

To: ha@gmail.com

Subject: write effective CV for new graduates.

Dear ha,

I am writing this letter to advise you on how to write a good and correct CV. My name is Hai, a CV writing consultant for new graduates with no experience. The best way to start writing your CV, you should start your CV with your details such as your name, your address, and full contact information. The summary should be short, which consists of 3-4 sentences that highlight your abilities, skills, and personal qualities. You should look at the job description.

If they lack work experience, you should write their internship work and different life experiences. You also should explain how you have gaimed these skills, such as from voluntary and extra-curricular activities. You need to mention their hobbies or addtitional skills which link to the skills and knowledge that are important to the job.

Your CV must remain professional to the type of job you are applying for. You can play around with the format, colours, etc. and it is important to make sure that everything is easy to read, not too crowded and the information is clear. A CV should be an A4-page long. Proofread your CV thoroughly to avoid any spelling or grammatical errors.

Best of luck in your job search! If you have any further questions or need additional guidance, feel free to reach out.

Best regarda,

Tran Thanh Hai

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Unit 8

From: Tranhai@gmail.com

To: ha@gmail.com

Subject: write interview questions.

Dear Ha,

I’m writing to apply for the position of salespersons in reponse to your advertisement on your company’s website. My greatest strengths in my ability to build strong relationships with clients, understand their needs and provide solutions. I’m an excellent communicator, which allows me to efficiently convey the value and benefits of the products of service I represent. As for weaknesses, i’m constantly striving for self- improvement. Sometime, i find my seft taking on too many tasks simultaneously. i need to have a better plan and time management. During my university time, I worked for a convenience store. I was in charge of sales and meeting customer needs. The work enabled me to develop my communication, sales and listening skills. I would like to have the opportunity to talk to you further about my application. I’m available for an interview at any time and i can be contacted at Tranhai@gmail.com.

Best regarda,

Tran Thanh Hai