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Today is the last day i do my SIEP. Madam Zila asked me to stay in office and help her to do some work about invoice ..  im just copy back the invoice into the new  receips .

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For the second last day, i challenge myself to serve customer who is book our rooms ..So, today i had serve student which is behalf on her scholl.She wants to book several rooms and seminar rooms for two days one night. In this hotel we are provide 4 type of rooms which are superior,deluxe,executive and standard rooms.
In this case she wants 8 standars rooms, 3 seperior rooms and 1 deluxe rooms..

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Today i have to complete my ten days SIEP under the FRONT OFFICE DEPARTMENT .This department little bit challenge me in handling guest ... I have to greet guest wether walk in or booking online or on the phone.
For the first my senior just asked me to pick up call that made by the staff in this hotel .There are many telephone on the table and all of them have their own function.

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Today i got a heavy task which is i have to serve VVIP.The VVIP are from several state in Malaysia which are from Perlis,Pahang,Kedah,Kuala Lumpur,and Terengganu.
I am also have to prepare a perfect decoration in seminar rooms.Hamzi which is one of staff in this department is willing to do over time in order to help me to complete this kind of task.

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Next day is i am training under FOOD AND BEVERAGE DEPARTMENT. According to Mr Khairul which is head of this department, today there are some group of students and teacher from several scholl will be having lunch. So,i have to serve them by set up the table and do some decorations.
It just like catering which is after they are finished their lunch,we will collect all the plates,cans ,spoons and other ..

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Madam Azila arrange me to comple my task for two days in every departments.So today is my last day in the KITCHEN DEPARTMENT.
Cheff Dollah asked me to help him in preparing menu for the guest.Today,guest request to us for make some cup in celabrating birthday for their client MADAM AFIFAH.
I help him by preparing the raw material such as flour,baking soda,baking powder,suger,milk and others.
Cheff Dollah is a talented person.He teach me how to cut the vegetable correctly. In addition,Izah which is one of the staff in this department show where the raw material and the ready stock for tommorow will be keep .

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Today,Madam Azila transfer me into the other department. I will continue my task under KITCHEN DEPARTMENT.
I got a basic task because i did not have any experience in making food for the guest.The task are:
-Cut the raw materials ,vegetable
-Clean and mop
-Decorate some dessert
-Make drinks

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I am still training under HOUSEKEPPING DEPARTMENT.Today,MR Vishen asked me to clean and set up rooms in Level 5 and Level 6 with other senior staff.We started with Level 5 which is it have 30 rooms. We just clean the rooms that guest had check out and the dirty rooms.
It take almost the whole day to complete our work.But according to my seniour Yani, we just work until 5pm . For the rooms that could finished by today we will continue it by tommorow.

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Second days, Madam Azila asked me to work under HOUSEKEEPING DEPARTMENT. Mr Vishen who is supervisior in housekeeping department give briefing and scope of work in this department.
For the first, i am watched and see other staff do the work.
We have to complete our trolly with stuff that need in set up room .The stuff are prepare in the store.Every level have their own store..

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For the first day, Madam Azila ,HR Manager give the briefing to the all of practical student about D Hotel..The information are:
-Background of company
-Mission and Vission
-Rule In Every Department
-Scope Of Work
Besides, she also give us the uniform before we proceed our task. Madam Azila said she will arrange my task for the 10 days.