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Great start to your E-portfolio.

Your student record is well put together and I think it is great that you would like to explore the options of Concierge or Front Office. I can see you have a clear plan ahead with the companies you like.

LinkedIn and HOSCO look very professional, I would just suggest to add a background picture so they stand out.

Top companies, wonderful to see that you spoke to so many different companies on career day and have some interesting prospects.

CV, looks very neat and professional well done.

Mock Interview,

Well done on this too I hope you have received good feedback.

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3. Guest has arrived check in, the room is not ready and it is passed in check-in time.

- In this case, first, you have to make the guests feel comfortable and sincerely apologize about the incidents. Then, try to offer them alternatives and give them some discounts. In fact, if they are not still happy about it, give some benefits to the customers, for example like free spa usage, free champaign, free fine dinning coupon, etc. The main goal is to address them politely and apologize truly about it.

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https://www.linkedin.com/in/jiung-choi-850840213/

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https://www.loom.com/share/75ccf662b4ba498abd757690db2a08e1?sharedAppSource=personal_library

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https://www.hosco.com/en/member/jiung-choi