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Overlap/conflicts with other ILA Workstreams

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There are various solutions being considered which could impact our future products.

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Post FY23 - focused on using data to drive successful learning interventions

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What do we need to do now for the market to be ready in FY23?

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systems dependencies across business: pub sys, SAP, web, e coms etc. (all risks as well)

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Development strategy for Compass & IELTS Intelligence

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Development strategy for Compass & IELTS Intelligence

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This is something that will be long term; the results of which will inform future products and solutions.

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Clarity over what capabilities ILA delivers to the wider business

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Clarity over what capabilities ILA delivers to the wider business

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One example - course-specific tests functionality for Empower and other courses. Closely aligned to, but not identical to Compass requirements. Intelligent voILA reporting and recommendation is the same kind of thing

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Broader-picture view and vision of what integrated learning and assessment can afford (beyond individual products)

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Broader-picture view and vision of what integrated learning and assessment can afford (beyond individual products)

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How we talk about the unknown future and manage expectations

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How we talk about the unknown future and manage expectations

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Alignment of voILA capabilities with customer needs

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Alignment of voILA capabilities with customer needs

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(data analysis, cognitive models, etc for us) with more immediate / commercially appealing customer-facing value (intelligent reporting, recommendations) - need more clarity on this.

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Focus on C1 - is everything meant to be delivered via C1?

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What goes where?

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A lot of things are shifting around us - how do we maintain focus and add value?

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MVPs need to be used. Data will inform future iterations and products

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Common ground & aligned roadmaps on metadata tagging of content

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Common ground & aligned roadmaps on metadata tagging of content

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Across both organisations

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we have the capacity to gather and analyse customer data and needs

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What are others doing in this space? (Also beyond our traditional competitors)

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The ILA programme continues in its present structure

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The ILA programme continues in its present structure

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Making sure we keep our view of budgets and resourcing up to date for post FY23 onwards (or recognise if the budget might come from elsewhere at that point in time)

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Business case relies also on delivering wider capabilities for many of our other ELT courses, but do they feel included in the conversation at the moment?

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Aligned with Content Strategy, plan for what ILA means for the rest of the business: ways of working, ILA in products, sales models and so on

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building public rep in ILA making this top of mind for customers

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Poor alignment across the business across roadmap, systems and tools, operational workflows stops integration into the wider business

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Metadata tagging schema, tools, processes

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Metadata tagging schema, tools, processes

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Across both organisations

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Clear communication between ILA workstreams and also wider business groups (content strategy etc)

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Clear communication between ILA workstreams and also wider business groups (content strategy etc)

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We gather and integrate the voice of the customer

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We gather and integrate the voice of the customer

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A long term articulation of the ILA vision

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A long term articulation of the ILA vision

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clearly communicated internally. Colleagues understand what ILA is and how it relates to them

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Research programme for ILA messaging and marketing

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we will look at other areas of assessment in markets where trad CAE exams are not important but assessment is

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Clear and consistent language is in use in external marketing around ILA proposition

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Clear and consistent language is in use in external marketing around ILA proposition

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Teacher support pathways are clear and joined up

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Teacher support pathways are clear and joined up

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Lots of change coming which could potentially impact our decisions/strategy

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around data driven products rather than content driven ones

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Enough resource is in place to achieve the transformation we need

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For ILA to work we need a lot of data.

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Easy to understand terminology for our products

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Easy to understand terminology for our products

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To make sure we learn lessons from on-going programme delivery (T&T, IELTSi, Project Compass)

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Being clearer about how everything fits together: Single Strategy, Content Strategy, ILA and so on

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both inside but especially outside the programme

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Business remains focused on ILA as critical to the overaching strategies

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Business remains focused on ILA as critical to the overaching strategies