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With fewer urgent projects this Pi, the team has had a good amount of time to explore Storyline and begin to discuss as a team how we could use it to enhance our training.

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Without a ton of details just get on how the FES system works, it is hard to know the size of work that will come out of the need for training from our team.

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It has been at least two years since we pulled course feedback. Completing this work had a positive impact on our users by improving our ability to address issues immediately vs. waiting until the following year (if at all).

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For short term solutions, we need to define a time period for their use with the stakeholders. This helps us avoid situations like the Just in Time video, where we don't know if it's still being used so we need to update it to cover our bases.

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We've actually had time to learn, practice, and dig into new ideas and tools without compromising our work.

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Continue to ask questions and ensure the proper audience is identified for all deliverables. We want to make sure DPs are included, where appropriate, but have found SMEs sometimes overlook them. This will also impact how we deliver the training asset.

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As we develop training materials that are student facing, we continue to be challenged with who is the true owner of the student experience? LCs often review, but that is because we do not have anyone else right now.

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We've started getting work ahead of time, so we can better plan and prioritize without turning down projects.

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Working Well and Iteratively with SMEs (curriculum)

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Working Well and Iteratively with SMEs (curriculum)

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We were able to work well and iteratively with SMEs (curriculum/comms/Cora) to determine the best course of action for a new audience (facilitators) and get the product out the door before the end of the PI