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Accessing current industry information is an important part of maintaining an up to date knowledge of the entertainment industry.

Employees who fail to continually update their industry knowledge often find that their career opportunities are limited.

New and emerging technologies are very much a part of the industry and entertainment personnel are expected to keep abreast of them.

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Information gathering techniques & processes

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Information gathering techniques & processes

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There are a a number of techniques and processes for gathering information on the Entertainment Industry

Basic research skills, Finding from the internet

Identifying and accessing relevant information, filtering /sorting

Questioning techniques to obtain information, communicating

Validating information, chosing whats important / filtering out what is irrevelant

Interpreting and using information, applying it in practise

Sorting, summarising and presenting information, Eg..

Sources of information.. see below

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Sources of current and emerging information

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Sources of current and emerging information

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Sources of current and emerging information are many and various.

others in the workplace: colleagues and manager,supervisor, team leader.  Other persons in the workplace provide an invaluable source of information. Often, other personnel have received external professional development that they can share with others on return to the workplace

verbal, telephone your local industry association office...telephone other companies and organise a meet

internet, Industry websites which are listed in industry journals

journals.  Industry associations often produce journals relating to industry sectors and departments. Journalists writing columns in journals provide information on new work practices...

library, Eg...

unions, Eg...

associations, Eg...

Training courses, Eg...

industry events, Eg. Edutech, tropfest, academy awards, baftas, logies, film directors conference, ligting professionals conference, keynote speakers, ted talks

Workplace manuals, Eg...

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Benefits- deriving from a wider pool of people, looking at qualifications and not holding and prejudice or stigma against and any minorities or those of other sexual orientation or identity

Need for tolerance in the workplace- it is the law. for people who have a low understanding of the english language more time will need to be taken to allow for this employee to fit in. tolerance needs to also be allowed for those who have little experience as they learn to be productive within the business/company.

importance of respect and sensitivity- provides a good reputation , makes workplaces more enriching for all considered

proactive strategies for promoting workplace diversity and accomodating individual differences- wheelchair accessible facilities

culturally approriate work practices

effective cross-cultural communication skills

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The worker in his/her workplace environment

Immediate to worker

Day to day

On the ground

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Everyone's responsible

Workers must be conscious of risks to themselves and others at all times

A worker might be required to undertake a safety induction when commencing a role. Eg, be trained in safe procedures for activities likely to be required of the worker with potential risk

Worker needs to be aware of any potential hazards to themselves and others

Specific work roles have unique dress requirements Eg. stagehands need to be dressed in black

eg. Personal Protective Equipment is often required of workers as a control measure to minimise potential risk

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personal attributes and work ethic valued by the ENT industry

interpersonal skills beneficial to an individual working in an ENT industry workplace

importance of personal presentation and standards of personal hygiene

presentation standards for a specific entertainment industry workplace and job role

behaviour to support a safe and sustainable  ENT work environment

Keep to schedules and get the work done

Leave valuables - mutual respect

The law is the law - protect market image

Cooperation, Key Performance Indicators, efficiency

You say boo they do - some level of authority maintains order and creative vision is realised

Neat, well attired, clean, well mannered, respectful of those with differences

Company secrets help to establish market edge

Helps to get return customers

It’s the law - It is everyone’s responsibility

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How do personal values, opinions and ethics affect everyday work?

Eg. Why is it important to be well groomed in the workplace?

Eg. Why is it important to believe in the company's vision and mission statement?

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for a specific job role within the entertainment industry

relationship between individual worker and the team/work group

difference between individual and workplace goals and plans

Lighting operator - duties include...

lighting designer, duties include...

lighting technician, duties include...

lighting team, duties include...

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importance of maintaining currency

individual and workplace strategies to maintain currency, including training and professional development

Industry currency is is a measure of how well a worker is engaged in their industry and keeping knowledge and skills current'  and maintaining 'best practice'

Industry currency can be maintained through workplace experience

...or by Professional Development course; deliver or attend

...or by Industry visitation - eg. backstage tour

... or by Meeting with industry personal eg. supplier, association meeting

...or by going to the theatre (or other live performance)

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value of feedback to an individual worker, the workplace and the industry

types of feedback:

formal and informal

direct and indirect

strategies for obtaining and interpreting feedback from supervisor(s), colleagues and customers/clients

dealing with positive feedback and negative feedback

responsibility of a worker to use personal reflection, seek and provide feedback and improve

Value of feedback is that it is a vital technique in maintaining workplace functionality, moral and skill development /improvement

20 Ways to provide feedback

1. Feedback should be educative in nature. – What they are doing correctly and incorrectly

2. Feedback should be given in a timely manner.

3. Be sensitive to the individual needs of the student.

4. Ask the 4 questions.

What can the worker do?

What can’t the worker do?

How does the worker’s work compare with that of others?

How can the worker do better?

5. Feedback should reference a skill or specific knowledge.

6. Give feedback to keep students “on target” for achievement.

7. Host a one-on-one conference.

8. Feedback can be given verbally, non-verbally or in written form.

9. Concentrate on one ability.

10. Alternate work completion dates for different workers

11. Educate workers on how to give feedback to each other.

12. Ask another adult to give feedback.

13. Have the worker take notes during feedback session.

14. Use a notebook to keep track of student progress.

15. Return tests, papers or comment cards at the beginning of shift.

16. Use Post-It notes.

17. Give genuine praise.

18.  “I noticed….”

19. Provide a model or example.

20. Invite students to give YOU feedback.

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Systems, protections, laws, standards in place to keep workplaces safe, equitable, respectful, efficient, professional and functional

- Peripheral
- Organisational
- Contextual

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- Relevant to all workplaces
- can be 'peripheral' and 'on the ground'
- Are 'concepts' that describe the nature of being a worker in the workplace

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Efficiency in the workplace consists of being able to accomplish something with the least waste of time and effort; competency in performing tasks in a timely fashion applying effort only where necessary.

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The quality, state, or fact of being able to generate, create, enhance, or bring forth goods and services. an example of this is being able to make top notch school projects in a limited amount of time or how quickly a toy factory is able to produce toys.

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To arrange items to be attended to in order of relative importance; to perform tasks of the most importance before those that are less important

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Differing approaches across diff companies

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Differing approaches across diff companies

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Different companies can have a 'culture of work practice' specific to them which may link to their overarching company ethos. For example...

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Routines in the workplace are activities that are performed at fixed or regular intervals
A work roster is a document that provides information to employees regarding their work shifts and duties; Date, Time and Place of work shift according to each employ

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Records in the workplace are written documents that 'record' information vital to the operations of the workplace. Record Keeping is an expectation / role of workers in positions of responsibility. For example...

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Environmental sustainability is the practice of recognising ways and taking measures to protect the environment. If a work practice is environmentally sustainable, there has been a consideration for the importance of proctecting the environment and minimising any harm.

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Legislation relevant to the Entertainment Industry 

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Legislation relevant to the Entertainment Industry 

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Australian Consumer Law

The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service.

Fair Work System

The Fair Work system is the national system of workplace laws that establishes minimum terms and conditions of employment, sets out the rights of workers and the industrial relations obligations of most employers.

Copyright:

the exclusive and assignable legal right, given to the originator for a fixed number of years, to print, publish, perform, film, or record literary, artistic, or musical material.

Intellectual Property

Intellectual property is a property that includes intangible creations of the human intellect, and primarily encompasses copyrights, patents, and trademarks. It also includes other types of rights, such as trade secrets, publicity rights, moral rights, and rights against unfair competition.

Local council regulations

Local councils often regulate how events proceed in their jurisdiction. For example, local councils may have a noise curfew for event venues owing to the proximity of residences.

working with animals

Working with animals requires special training and is governed by legislation that ensures animals are treated respectfully and not cruelly when used in a professional setting. For instance...

working with children

Working with children legislation is in place to ensure the protection of children from any potential for abuse for an adult employed in an industry where children are also present. For example, in NSW, professionals such as teachers and  tutors / directors are required to complete a WWCC prior to commencing work

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Definition in above section

Application in ENT Industry

Copyright has applications in the Entertainment Industry in a number of ways.
When considering a performance there is usually copyright considerations to be observe. The performed works (music score, play, opera, ballet, dance etc) are often items of an author or composer;s intellectual property. The company wishing to perform this work is required to pay a licence fee or royalty to the copyright owner for the privilege of performing the work to an audience. The royalty is a means of employment income for authors and composers etc. to make a living through their creative invention.

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Fashion

Live Music

Sport

Film

Television

Radio

Dance

Festivals

Community Events

- Tourism

- Museums

- Interactive digital media

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Relationship between Cultural Industries and the Entertainment Industry

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Relationship between Cultural Industries and the Entertainment Industry

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Fashion- lighting is required to show the models and outfits

Live Music- live music heavily relies on the use of sound systems and lighting in order for the audience to see and hear the performer

Sport - The sport and entertainment industry interrelate on multiple levels especially for announcing over sound systems for ground announcers to be heard, large scale lighting rigs for seeing the games at night as well as specialty lighting systems to create a team atmosphere.

Film, Ligting design, systems, rigging and control have common characteristics in both the film and entertainment industries. Lamps might vary slightly in design eg. birdie wash light vs fresnel but prin

Television - Direction of actors, lighting, sets, sound, vision mixing, technical areas are common, greenscreen, live television shows eg. Saturday night live

Radio - Similar to TV but without the need for lighting, vision etc. More dependent on sound reproduction

Dance - Props, scenery, stage operations, lighting of your set and dancers, FOH sell tickets etc.

Festivals  - Festivals entirely within the entertainment industry but also connect with tourism and government eg. Sydney Festival, Mardi Gras

Community Events - Carols in the park, Granny Smith Festival, Cammeragal Festival, Chinese New Year, Grower's Markets; PA system set up some staging, Managment of a venue and coodination of elements - communication

Tourism -  Tourism NSW will broker for major entertainment drawcards eg. latest musical Matild, State of Origin, NRL Grand final,

Museums - Put on exhibitions eg. visting dinosaur display requiring scenery, lighting and special effects

Interactive digital media -  Technicians make video games, video game conventions

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Non-complience is the act of not meeting the requirements of a rule /regulation or directive listed in a workplace piece of legislation. For example...

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What are the departments?
What are the tasks performed by each department?
What are the roles and duties of key personal
What are current issues and trends

Front of House

part of a performance venue that is open to the public. ... In theatre, the front of house manager is responsible for ticket sales, refreshments, and making sure the auditorium is set out properly.

Sound

Lighting

Vision

Staging

Stage management

Costume/hair/makeup

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Opportunities to source and use a range of current and emerging information on the Ent. I.

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Opportunities to source and use a range of current and emerging information on the Ent. I.

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There are opportunities for workers to obtain and utilise sources of current and emerging technologies in their workplace. With information more accessible via online systems, this can allow a worker to integrate into daily work practice and to share with others. For example...

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There are many examples of live performances within the Entertainment Industry

Concerts / Live Music, Qudos Bank Area, Fall Out Boy

Corporate Events, Eg...G20 summit edutech, supernova, sydney convention centre

Drama /Theatre

Whats on at the sydney theater company, belvoir,

Dance/Ballet

Australian ballet - whats on

Sporting

AFL grand final, NRL grand final, Australian Open, Australian masters,

Festivals

sculpture by the sea, sydney festival, granny smith festival, sydney fringe festival, mardi gras, vivid, the plot

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experience: A job applicant may need to consider the required experience for a job. Often, employers require prior experience in the job (or similar skills) to ensure the suitability of the candidate and less need for on the job training.

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A Curriculum vitae or CV is a document that is prepared by candidates seeking employment to indicate and list all their skills relevant to an employer who they seek employment from. A CV is usually laid out with the following information:

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job advertising: Job ads appear in newspapers, website job classifieds eg. seek.com. industry association publications and through employment agencies eg. centrelink
Job description, dot points on what quals are required, time requirements, salary, objectives
... personal attributes - very condensed and abbreviated

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job requirements: knowledge, personal attributes required:
There are many different and varied employment opportunities for candidates seeking employment in the entertainment industry. These opportunities vary according to the skill or skills required in each role, which can be very specific and specialised or broad ranging. Eg....
Employers often deem candidates to be requiring particular personal attributes in order to fulfill a particular role. For example...

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nature of the job: what the job entails
The requirements of a job are often summarized into a dot point list in a job application; the dot points in the list provide a description of key areas of responsibility, daily tasks required, skills required and performed in the this role and likely requirements and means of communicating with others. For example...

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part-time, full-time, casual,
There are three general modes of employment which indicate the frequency and permanence of a role.
In part-time employment,...
In full-time employment,...
In casual employment,...

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contract / agreement:

The terms and conditions of a position according to employer and their expectations of the employee can be laid out formally in a written contract. A contract is an agreement between two parties - the employer and the employee

rights and responsibilities

An employees rights and responsibilities are written out in contracts as a means of clear communication between the employer and the employee. This provides a clear guideline to minimize any disagreement, such as if an employer is demanding too much from an employer beyond the scope of the contract's listed employee responsibilities. For example...

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pay rate, minimum wage (award)
The rate of pay in the job market can vary from job to job, and is often dependent on a number of factors. In general terms, a employee starting off in a career path will earn a lower wage according to their lower skill and less prestigious role in a company.
Jobs requiring more sophisticated skills often attract a higher wage, in order to attract more skilled and experienced workers. Eg.

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Cultural awareness and inclusiveness

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Difference between being passive, aggressive and assertive

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Difference between being passive, aggressive and assertive

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passive - non-confrontational, fit-in, agreeable

confrontational, showing dominance, overpowering, moving towards being violent

assertive - excerising control without agression. Taking control but being measured

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Causes of conflict when working with others

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Causes of conflict when working with others

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two different points of view

stress in the workplace

intructions from management are not clear

racism and prejudice: when prejudice has existed previously, it is difficult to remove as attitudes are deeply held within individuals, "if it worked for me, its gotta be right"

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conflict-resolution techniques: informal discussion or mediation with a 'mediator' (impartial, they are not necessarily biased towards one side of argument)

managed prior to occuring: pre-empt potential for conflict - consider good combinations of people in teams eg. have diverstity of age and cultural backgrounds in groups actively promotes inclusivity. ie (no ghettos)

Institutional code of conduct

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Are they acceptable?
What is your approach?

make a plan on how to deal with the conflict

sometimes a passive approach is better

sometimes an assertive appraoch is better

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Punctuality is the happening or doing of something at the agreed or proper time. For example