# data[].attributes.headline
Have pricing on the practice's website so it is not always a shock to clients in-person. Additionally provide educational information on why diagnostics/procedures are important on the website (client education)

# data[].attributes.subject
Have pricing on the practice's website so it is not always a shock to clients in-person. Additionally provide educational information on why diagnostics/procedures are important on the website (client education)

# data[].attributes.headline
Discuss why recommended diagnostics/procedures are important and the value of them. Answer client's questions/concerns

# data[].attributes.subject
Discuss why recommended diagnostics/procedures are important and the value of them. Answer client's questions/concerns

# data[].attributes.headline
Not to judge client's financial status based on how they look/act. Ask the client what their goals are for today's appointment.

# data[].attributes.subject
Not to judge client's financial status based on how they look/act. Ask the client what their goals are for today's appointment.

# data[].attributes.headline
Inform clients about pricing and let them know other options (care credit, pet insurance, low-cost clinics)

# data[].attributes.subject
Inform clients about pricing and let them know other options (care credit, pet insurance, low-cost clinics)

# data[].attributes.body
Come up with financial plans that maybe better represent the majority of the community they're serving.

# data[].attributes.body
Give handouts, show pictures of severe dental disease, ways to prevent at home

# data[].attributes.body
Explain how daily brushing can help prevent a lot, while dentals can be spendy think of it as investing in your pet's health and well being.

# data[].attributes.body
Discuss different payment plans and other options an owner can look into.

# data[].attributes.body
Explain dental disease and give examples (pamphlets, pictures) so clients know exactly why it is being recommended for their pet. Go over how dental disease is graded and how their pet's grade of disease might impact the cost/estimate of the procedure.

# data[].attributes.body
Explain how to brush teeth for daily dental care and tips to make it stress-free

# data[].attributes.body
Review historical data on what clients have suggested as barriers to moving forward with dentals and find ways to help overcome those barriers

# data[].attributes.body
Go over the process of a dental and what sort of services are included in your estimate. Point out how the higher end of the estimate with extractions is considered an oral surgery and that is why there is an increased cost associated with it.

# data[].attributes.body
Discuss home care options and what they can look for when evaluating their pet’s teeth at home.

# data[].attributes.body
Be willing to discuss offered payment plans and other resources the owner can look into. Make sure to help the client feel seen and heard and not as a burden to CSR when they have further questions about those plans.

# data[].attributes.headline
Create resources on website or in clinic to discuss general questions about dental procedures

# data[].attributes.subject
Create resources on website or in clinic to discuss general questions about dental procedures

# data[].attributes.headline
Talk about home care maintenance options prior to development of dental disease

# data[].attributes.subject
Talk about home care maintenance options prior to development of dental disease

# data[].attributes.headline
Discuss value of dental + why anesthesia and radiographs are required

# data[].attributes.subject
Discuss value of dental + why anesthesia and radiographs are required

# data[].attributes.headline
Identify patients/clients with dental care needs and factors that choose whether or not to pursue a dental

# data[].attributes.subject
Identify patients/clients with dental care needs and factors that choose whether or not to pursue a dental

# data[].attributes.headline
Give clients information via pamphlets or direct them to posters to look through while they are waiting for the vet tech or vet.

# data[].attributes.subject
Give clients information via pamphlets or direct them to posters to look through while they are waiting for the vet tech or vet.

# data[].attributes.headline
Explain what is included in a "dental" and discuss the necessity, benefits, and risk associated with and without undergoing a dental. 

# data[].attributes.subject
Explain what is included in a "dental" and discuss the necessity, benefits, and risk associated with and without undergoing a dental. 

# data[].attributes.headline
Have payment plan pamphlets in the room or as a poster so clients can look through them on their own without judgement. 

# data[].attributes.subject
Have payment plan pamphlets in the room or as a poster so clients can look through them on their own without judgement. 

# data[].attributes.headline
Create informative flyers we send out with puppy kits so owners have gradual exposure to normal "maintenance" care, links to external helpful sources.

# data[].attributes.subject
Create informative flyers we send out with puppy kits so owners have gradual exposure to normal "maintenance" care, links to external helpful sources.

# data[].attributes.headline
Create new promotions for dentals throughout the year

# data[].attributes.subject
Create new promotions for dentals throughout the year

# data[].attributes.headline
Discuss the dental procedure with clients

# data[].attributes.subject
Discuss the dental procedure with clients

# data[].attributes.headline
Teach owners how to brush their pets teeth

# data[].attributes.subject
Teach owners how to brush their pets teeth

# data[].attributes.headline
Provide clients with a pamphlet at each annual exam

# data[].attributes.subject
Provide clients with a pamphlet at each annual exam

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Always keeping an updated list of resources for clients throughout the entire hospital and/or online. 

# data[].attributes.subject
Always keeping an updated list of resources for clients throughout the entire hospital and/or online. 

# data[].attributes.headline
Be able to speak to the owner about the procedure that occurred and have a discussion with them afterwards. 

# data[].attributes.subject
Be able to speak to the owner about the procedure that occurred and have a discussion with them afterwards. 

# data[].attributes.headline
If the clients have questions you can't answer off the top of your head -- do not be afraid to ask for help.

# data[].attributes.subject
If the clients have questions you can't answer off the top of your head -- do not be afraid to ask for help.

# data[].attributes.headline
Have the payment plan pamphlets available at the front desk where clients can take them at free will to not feel uncomfortable

# data[].attributes.subject
Have the payment plan pamphlets available at the front desk where clients can take them at free will to not feel uncomfortable

# data[].attributes.headline
Be an open line of trust, understanding, and communication for the client by establishing what the client is here for, the expectations of the visit/service, and providing transparency on costs outside of the exam through estimates. They can ascertain a clients financial needs based on some general questions they incorporate into every history collection. 

# data[].attributes.subject
Be an open line of trust, understanding, and communication for the client by establishing what the client is here for, the expectations of the visit/service, and providing transparency on costs outside of the exam through estimates. They can ascertain a clients financial needs based on some general questions they incorporate into every history collection. 

# data[].attributes.headline
Emphasize the value of the service or treatment provided. Reiterate the clients understanding of what needs to be done for the patient and what that entails. Be able to explain why something is recommended. Be clear in explaining the short-term and long-term pros and cons of accepting or declining recommendations. Be open to relay between the client and the doctor any alternatives (if any) that can be done to assist a client that may have some financial constraints.  

# data[].attributes.subject
Emphasize the value of the service or treatment provided. Reiterate the clients understanding of what needs to be done for the patient and what that entails. Be able to explain why something is recommended. Be clear in explaining the short-term and long-term pros and cons of accepting or declining recommendations. Be open to relay between the client and the doctor any alternatives (if any) that can be done to assist a client that may have some financial constraints.  

# data[].attributes.headline
Price transparency on routine services and basic diagnostics accessible online.

# data[].attributes.subject
Price transparency on routine services and basic diagnostics accessible online.

# data[].attributes.headline
Create, update, and manage in-house and outside resources that can be utilized to help offset financial burdens. Provide access to these alternative payment options on an easy to understand handout. Hold regular meetings with all staff to keep everyone updated on what options are available. Provide signage in-house and info on the clinic website that advertises an open partnership to discussing alternative payment options to those who need it. 

# data[].attributes.subject
Create, update, and manage in-house and outside resources that can be utilized to help offset financial burdens. Provide access to these alternative payment options on an easy to understand handout. Hold regular meetings with all staff to keep everyone updated on what options are available. Provide signage in-house and info on the clinic website that advertises an open partnership to discussing alternative payment options to those who need it. 

# data[].attributes.headline
During the check-in process, provide every client with a general financial form that must be filled out every visit that asks general questions about the clients current financial status at the visit. For example, this form can ask if the client has a spending budget for todays visit and if the care needed at this visit exceeds the budget, will they need some form of alternative payment options.

# data[].attributes.subject
During the check-in process, provide every client with a general financial form that must be filled out every visit that asks general questions about the clients current financial status at the visit. For example, this form can ask if the client has a spending budget for todays visit and if the care needed at this visit exceeds the budget, will they need some form of alternative payment options.

# data[].attributes.body
Make the payment plan pamphlets easy to access/always out so clients dont have to see weird asking for them.

# data[].attributes.headline
Survey the clients about the financial options given to them to get more information about how they helped or hurt them, and share with the veterinarian, as well as showing clients how it has worked for others

# data[].attributes.subject
Survey the clients about the financial options given to them to get more information about how they helped or hurt them, and share with the veterinarian, as well as showing clients how it has worked for others

# data[].attributes.headline
Help communicate to the client the financial options available to them, while creating estimates to show the cost of care with each financial option

# data[].attributes.subject
Help communicate to the client the financial options available to them, while creating estimates to show the cost of care with each financial option

# data[].attributes.headline
Ask the client more about their situation to create a connection between the vet and the client to help with financial issues, and gather info

# data[].attributes.subject
Ask the client more about their situation to create a connection between the vet and the client to help with financial issues, and gather info

# data[].attributes.headline
Create a sheet with pros and cons of each financial option, so the client can decide which works best for them

# data[].attributes.subject
Create a sheet with pros and cons of each financial option, so the client can decide which works best for them

# data[].attributes.headline
Introduce the topic of finances early so the clients doesn't have to raise it

# data[].attributes.subject
Introduce the topic of finances early so the clients doesn't have to raise it

# data[].attributes.headline
Offer periodic surveys to clients in an attempt to gauge how the different payment options are working

# data[].attributes.subject
Offer periodic surveys to clients in an attempt to gauge how the different payment options are working

# data[].attributes.headline
Help the veterinarian generate multiple estimates reflecting the available treatments options

# data[].attributes.subject
Help the veterinarian generate multiple estimates reflecting the available treatments options

# data[].attributes.headline
Help gather necessary information regarding a client's financial status to help prepare other staff for the appointment needs 

# data[].attributes.subject
Help gather necessary information regarding a client's financial status to help prepare other staff for the appointment needs 

# data[].attributes.headline
Create documents to compare/contrast the various payment options available

# data[].attributes.subject
Create documents to compare/contrast the various payment options available

# data[].attributes.headline
Help the veterinarian communicate with the client about everything that is included with the service and the long term benefit of preventative care

# data[].attributes.subject
Help the veterinarian communicate with the client about everything that is included with the service and the long term benefit of preventative care

# data[].attributes.headline
Research ways/options for paying for veterinary care that does not include paying all up front or only one credit card service (that people may not get accepted through)

# data[].attributes.subject
Research ways/options for paying for veterinary care that does not include paying all up front or only one credit card service (that people may not get accepted through)

# data[].attributes.headline
Work with the Veterinarian to ensure the best plan for the individualized patient/client. 

# data[].attributes.subject
Work with the Veterinarian to ensure the best plan for the individualized patient/client. 

# data[].attributes.headline
Make pamplets/brochures with options of available options for veterinary care

# data[].attributes.subject
Make pamplets/brochures with options of available options for veterinary care

# data[].attributes.headline
Be on the same page as the rest of the veterinary team emphasizing the importance of the patient's health

# data[].attributes.subject
Be on the same page as the rest of the veterinary team emphasizing the importance of the patient's health

# data[].attributes.headline
Create a safe, supportive space for clients to share their needs, wants, and expectations, particularly with respect to financing care.

# data[].attributes.subject
Create a safe, supportive space for clients to share their needs, wants, and expectations, particularly with respect to financing care.

# data[].attributes.headline
Partner with the veterinarian to enhance conversations about the value matrix --- e.g., work with clients to establish pros/cons of each approach to care --- instead of labeling care as "gold standard" (the best) vs lesser; alternate plans are not "lesser", they are just different.

# data[].attributes.subject
Partner with the veterinarian to enhance conversations about the value matrix --- e.g., work with clients to establish pros/cons of each approach to care --- instead of labeling care as "gold standard" (the best) vs lesser; alternate plans are not "lesser", they are just different.

# data[].attributes.headline
Think outside of the box to create client-friendly payment plans -- rather than taking an "all or none" approach to financing -- e.g., either the client can pay today or they are declined from receiving services.

# data[].attributes.subject
Think outside of the box to create client-friendly payment plans -- rather than taking an "all or none" approach to financing -- e.g., either the client can pay today or they are declined from receiving services.

# data[].attributes.headline
Make a chart of the various dental costs and benefits

# data[].attributes.subject
Make a chart of the various dental costs and benefits