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heavy storms can disrupt power , and dangerous roads can prevent some guests and employees from being able to safely arrive

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Must learn how to cope with the problems winter storms can bring .

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Cannot be predicted with any accuracy. Buildings code in earthquake-prone areas governing construction should consider the implications of building occupants.

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Fire is a serious threat from live electrical circuits and electrical equipment that become exposed to water .

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There is little notice about these emergencies

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includes heavy rains, water surges or other cause can occur .

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After the storm has passed , it is important to check the exterior.

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If the is no time for evacuation everyone within the building should seek protection next to an inside wall but far away from the window .

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Evacuation plans should be predetermined.

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National Weather Service will provide warnings in each cases.

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Severe Wind .include Hurricanes and Tornadoes which occur in many countries frequently.

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Assist any nonambulatory and visually or hearing-impaired persons.

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Move to the designated evacuation area unless otherwise instructed. Checkdoors for heat before opening

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Remove obstructive footwear to avoid tripping

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Do not use elevators. Do not push or crowd. Use handrails in stairwells, and move to the right if emergency personnel are evacuating guests.

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Follow instructions given by emergency personnel. Walk and keep noise to a minimum.

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Do not evacuate unless told to do so because danger is imminent.

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After all guest have been called, room should be called a second time to ensure that everyone has evacuation

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Guiding the bomb squad members to the location. Following instructions provided by proper authorities for safety.

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Not touching or moving suspicious objects. Evacuating the area if a suspicious package or bomb is found. Blocking off a 300-foot area in all directions and ensuring doors and windows are open.

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If practical, security and other employees can begin knoking on door to evacuate these room

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Always note the room munbers of guest who could not be contacted. Do not panic guest

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Assigning a staff member to guide authorities upon their arrival. Keeping stairwells, public restrooms, and other areas under surveillance for unauthorized persons.

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Providing employees with access to Material Safety Data Sheets (MSDSs) that contain information about hazardous chemicals they might handle at work.

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Requiring businesses with more than ten employees to develop and implement a written Emergency Action and Fire Prevention Plan. Smaller businesses must communicate these procedures orally to employees.

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Displaying OSHA-issued notices about employee rights and safety in prominent locations within the hotel.

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Offering free hepatitis B vaccinations to employees who may come into contact with blood or bodily fluids.

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Maintaining an on-site record of work-related injuries and illnesses using "OSHA Form 300," which must be submitted annually to OSHA and displayed within the hotel.

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Mandating the establishment of training programs for employees who operate dangerous equipment, with a written plan for lockout/tagout procedures during equipment maintenance.

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Requiring businesses to supply workers with tools and equipment that meet OSHA's specifications for health and safety.

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Noting background noises and characteristics of the caller. Recording all available details to track the threat response. Immediately notifying all department heads to gather their employees in a predetermined location.

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In a hotel fire emergency, call rooms occupied next to the emergency area on both sides and any rooms above or below that area. Call rooms one either side of the fire area and immediately below.

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Collecting information from the caller, if possible, to assist in the investigation and locate the caller.

Keeping the caller on the line to gather more details, including the threat's specifics.

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Ensuring that businesses provide a safe workplace for employees by following OSHA's safety and health standards.

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Alerting the GM, MOD, and/or director of security to assess the situation.

Determining whether to contact local law enforcement or emergency services.

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When a bomb threat is received, key actions include:

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The hotel staff should instruct the guests to seal all cracks, turn off the air-conditioner and fan, hang a sheet from the window, and fill the tub with water, if needed later, to fight the fire.

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Guests should be called and told to evacuate.

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If time permits, update and print a list of all occupcied room and attach a room layout to evacuation plan

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Hotel General Manager's Role: The interaction of GM with OSHA can take one of two approaches. It can be adversarial or it can be a more cooperative partnership.

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Notifying the front desk to initiate emergency evacuation procedures.

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If the fire is real, the fire department should be contacted immediately.

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The manager on duty (MOD) and security officer should immediately visit the area to determine if the fire is real.

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Legal Requirements for Hotels: hotels are legally required to adhere to OSHA's extensive safety practices, equipment specifications, and employee communication procedures. Compliance with these regulations is mandatory.

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OSHA's Purpose: is to ensure safe and healthful working conditions for employees. The agency is known for being proactive in enforcing workers' rights.

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OSHA (Occupational Safety and Health Administration)

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OSHA (Occupational Safety and Health Administration)

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Call emergency hotline like 911 and set off alert alarm

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Additional Documentation: Includes minutes from safety and security committee meetings, staff meeting notes related to safety issues, and records of employee training in safety and security, including attending safety seminars and acquiring certifications.

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Incident Reports: accidents can happen in hotels, and when they do, incident reports should be prepared. These reports should detail the "who, what, where, and how" of the incident and describe the hotel's response. These reports should also be properly completed, filed, and retained in accordance with management policies.

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Relying on the GM, director of security, and other staff for fire prevention.

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Areas for Inspection: Routine inspection checklists should be maintained for various areas within the hotel, such as pool areas, spas, exercise rooms, and parking lots. Safety and security efforts should cover a wide range of hotel facilities.

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The hotels are responsible for providing reasonable care in the protection of vehicles and guests using the lots.

The GM should review them with affected personnel on an ongoing basis to ensure compliance.

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Hotels that have common-area spas or hot tubs face special safety and liability concerns.

Although spas are popular, they can be dangerous to young children, the elderly, intoxicated individuals, and those on special medications.

Pool and spa practices can be observed whenever managers are in these areas.

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Example of MOD (Manager on Duty) Checklists: These checklists are considered effective management tools as they demonstrate a consistent and vigilant effort to maintain safety and security standards.

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Importance of Documentation: Hotels should carefully document their safety and security efforts. This documentation can be crucial in case it is ever needed to prove that the hotel has taken these responsibilities seriously.

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In these potentially life-threatening situatioin, there is obvious need to quickly and carafully follow the hotel's produres for immediately alerting the 911 operator or other emergency services

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Front-office will receive call from guest about medical emergencies

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If there are complaint about noise in public area, security-department typically visits the location

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If the disturbances is from guest room, a front-office will call to guest to request that disturbances be ended

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Noise or other disturbances from adjoining or nearby guest room

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The potential legal liabilities that result from accidental slipping, diving, or even drowning, however, require that the individuals responsible for managing and maintaining the pool area, as well as the GM, be extraordinarily vigilant in enforcing pool safety procedures.

It is not possible to avoid all potential accidents in a pool area. It is possible, however, to minimize the chances for such an accident.