# data[].attributes.body
For partners, groups, entities that we are engaging with. Currently working on separate repositories.

# data[].attributes.body
Sending out messages and making sure we are not send comms multiple times to the same person(s)/partners

# data[].attributes.body
have a centralized database of partners that we are able to categorize and have contact information for

# data[].attributes.body
Be able to track levels of engagement by partners over time to inform engagement strategy

# data[].attributes.headline
Missed opportunities in leveraging existing relationships

# data[].attributes.subject
Missed opportunities in leveraging existing relationships

# data[].attributes.body
Ex. miss out in following up with a trained provider in helping to incorporate them into their network of knowledge of resources

# data[].attributes.headline
Multiple points of contact per engagement

# data[].attributes.subject
Multiple points of contact per engagement

# data[].attributes.body
Too many TCBC personnel contacting one contact. There is lack of strategic cohesion in connecting with partners.

# data[].attributes.body
Known but unclear and undocumented stratification of partner groups. A lot of folks wear multiple hats as well.

# data[].attributes.headline
Duplication of conversations with other HA personnel or partners

# data[].attributes.subject
Duplication of conversations with other HA personnel or partners

# data[].attributes.body
Some staff may collaborate with staff on the same topics and not aligning with each other even though it could be the same initiative

# data[].attributes.body
There is lack of centrality and stratification of communication with different groups and partners.

Ex. holiday card to partners. took a week to gather and validate all the contacts. there was no central place holding information of all strategic partners. Had to review and collate several lists, manual entry and validating.

Ex. sending out mass communication about new health education coming up. Need to pull together several lists and there is risk of missing partners and contacts.

# data[].attributes.headline
Historical tracking of engagement and points of interaction with a contact

# data[].attributes.subject
Historical tracking of engagement and points of interaction with a contact

# data[].attributes.body
Journey mapping of contact engaging with TCBC

# data[].attributes.headline
Partners and contacts not receiving all relevant communication 

# data[].attributes.subject
Partners and contacts not receiving all relevant communication 

# data[].attributes.body
There is a lot of manual validation needed to validate the different lists and ensuring that certain communications get out to all relevant contacts.

# data[].attributes.body
Difficulty to track engagement when there are several members are working on the activity

# data[].attributes.headline
Centralize intake of inquiries with TCBC

# data[].attributes.subject
Centralize intake of inquiries with TCBC

# data[].attributes.headline
Relationship Continuity with contacts that engage with TCBC at different points or scenarios

# data[].attributes.subject
Relationship Continuity with contacts that engage with TCBC at different points or scenarios

# data[].attributes.body
Being able to follow-up with contacts after their first point of contact would bring a lot of value in building relationships with the community

# data[].attributes.body
A lot of manual processes with excel spreadsheets and using the website to track at the moment

# data[].attributes.body
Still functional but if there is a better option - more than open to exploring options

# data[].attributes.body
Ability to filter or label for different types of contacts (by health care provider, role, master list, etc.)

Create special labels or tags based of need (ex. divisions of family of practice, etc.)

# data[].attributes.body
Nice to have

# data[].attributes.body
Create based on need

# data[].attributes.headline
Individualize owners of tasks or contacts for taking the lead on engagement or relationship building

# data[].attributes.subject
Individualize owners of tasks or contacts for taking the lead on engagement or relationship building

# data[].attributes.headline
Progress or status tracking of tasks and engagements

# data[].attributes.subject
Progress or status tracking of tasks and engagements

# data[].attributes.headline
New training and education being offered

# data[].attributes.subject
New training and education being offered

# data[].attributes.headline
Contacting contractors and SMEs for different initiatives and research

# data[].attributes.subject
Contacting contractors and SMEs for different initiatives and research

# data[].attributes.body
Standards of care for trans people, could include regulatory updates, practice updates, etc.

# data[].attributes.headline
Holiday cards/ General partner appreciation communications

# data[].attributes.subject
Holiday cards/ General partner appreciation communications

# data[].attributes.headline
Engagement opportunities and calls to actions for feedback 

# data[].attributes.subject
Engagement opportunities and calls to actions for feedback 

# data[].attributes.headline
Provincial partners - similar organizations

# data[].attributes.subject
Provincial partners - similar organizations

# data[].attributes.body
Allies and organizations across BC

# data[].attributes.headline
Navigators - national contacts connected with specific operational programs or campaigns

# data[].attributes.subject
Navigators - national contacts connected with specific operational programs or campaigns

# data[].attributes.body
Specific contacts or coordinators. Should not be widely accessible to all staff?

# data[].attributes.headline
Key clinical & community partners: local, regional, national.

# data[].attributes.subject
Key clinical & community partners: local, regional, national.

# data[].attributes.body
Only certain users can send mass communications

# data[].attributes.headline
Provincial Partnerships & Networks (Community & Clinical) –TCBC Program Advisory Group, VCH Gender Surgery Program, BCCH gender clinic, MSP , Peer funded network

# data[].attributes.subject
Provincial Partnerships & Networks (Community & Clinical) –TCBC Program Advisory Group, VCH Gender Surgery Program, BCCH gender clinic, MSP , Peer funded network

# data[].attributes.headline
External (non-TCBC) provider listservs (e.g. BCTCG)

# data[].attributes.subject
External (non-TCBC) provider listservs (e.g. BCTCG)

# data[].attributes.body
Help control quality for mass communications - include sign-off or oversight before sending out

# data[].attributes.body
Only email, phone, contactor, description or label of which contact group they belong but nothing too qualitative that over captures personal information