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the Omnichannel model at DIEN MAY XANH will be divided into 4 main parts:

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1. Optimizing the efficiency of online sales operations through CRM (Customer relationship management)

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1. Optimizing the efficiency of online sales operations through CRM (Customer relationship management)

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Method 2: Buy now, deliver to your place (See goods at home if you don't like to buy)

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Method 2: Buy now, deliver to your place (See goods at home if you don't like to buy)

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You can view the product at home and have the right not to buy if you are not satisfied with the product.
Proceed as follows:

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Customers can easily get product information on the web: product name, origin, price, warranty...

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In the website, customers can transact with consultants through consulting services to choose to buy, support switchboard....

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The website is designed in a variety of ways with the main color being blue (the typical color of Dien May Xanh), providing clear images and prices of the product with shopping cart services, buying advice, and promotions. ...

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The product price announced on the website is the standard price

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Here are all the most visited e-commerce sites in Vietnam in 2022.

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- Customers can access information quickly anywhere through the website https://www.dienmayxanh.com/

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EIGHT UNIQUE FEATURES OF E-COMMERCE TECHNOLOGY

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EIGHT UNIQUE FEATURES OF E-COMMERCE TECHNOLOGY

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Support delivery time option

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Support quick purchase, online installment payment

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Promotion policies are constantly updated

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Provide a variety of information on selling prices, specifications, and related information of products such as TVs, refrigerators, washing machines, phones, laptops, ...

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DIENMAYXANH: ONLINE SHOPPING APPLICATION OF DIEN MAY XANH 

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DIENMAYXANH: ONLINE SHOPPING APPLICATION OF DIEN MAY XANH 

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A notice board will appear. Congratulations on your successful order, Dien May Xanh will contact you again to confirm order information and consult documents in 5 minutes.

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After clicking to select the appropriate installment plan, you fill in the necessary information and click "PART PAYMENT".

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Choose 1 of 3 financial companies, namely ACS, Home Credit or FECredit to be provided with installment services.

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Here, you choose a financial company with an installment plan that matches the documents you have

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Method 3: Dien May XANH also supports installment sales, for more information, please click the "BUY PAY" button to view the specific support policy for each product.

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Fill in the necessary information, the quantity you want to buy, and the coupon code to receive an additional discount (if any) so that Dien May Xanh can contact you according to the information you provide. Then choose a payment method to confirm the order.
After completing, Dien May Xanh system will confirm the order information via the phone number left within 5 minutes.

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Continue to click on the button “Delivery address”.

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Click the "Buy Now" button.

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Dien may Xanh System will re-confirm the order information via the phone number left.

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Then please choose the nearest supermarket, in stock, choose the time to go to the supermarket to see the goods, fill in your personal information for our convenience to contact and click on the payment method to confirm.

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Continue to click the button "Receive at the supermarket".

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Click the "Buy Now" button.

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Method 1: "Go to the supermarket website to see the goods" (keep the goods first, go to the supermarket to see and buy)
Proceed as follows:

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We provide customers with 2 flexible purchasing methods: "Buy now, deliver to your place" (See goods at home, don't like to buy) and "Go to the supermarket to see the goods" (keep the goods first, go to the supermarket) view and purchase).

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Find quickly when you know the product name: you just need to type "Product name" in the search box, the system will suggest you the correct or closest product name currently sold at Dien May XANH.

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At the product catalog page, you can search by brand, price or advanced search that suits your needs.

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Click on the product list on the website.

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Step 1: Find the product to buy

You can search for products in several ways:

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OPTION 2: Order goods on Dien May XANH website.

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OPTION 2: Order goods on Dien May XANH website.

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OPTION 1: Call the hotline 1800.1061 (Toll free) from 7:30 to 22:00 (both Sundays & public holidays), our staff is always ready to serve.

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OPTION 1: Call the hotline 1800.1061 (Toll free) from 7:30 to 22:00 (both Sundays & public holidays), our staff is always ready to serve.

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There are two ways to make a simple purchase at DienmayXANH.com

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Delivery operation
Mobile World & Dien May Xanh team uses the "Uber" delivery policy available at supermarkets with a commitment to deliver 30 minutes from the time customers place an order.
Application of CRM system
Dien May Xanh has applied CRM to consulting and order processing activities on the main website to make Call center staff more convenient when advising customers.

=> The CRM system helps businesses store call logs so they can listen back to failed calls to find the causes for timely handling, creating the best sales effect.

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Dien May Xanh uses CRM to:

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• Make a request: industry, manufacturer

• Implementation: sales development, online marketing, IT, Design/Product, Media Content

• Sales: call center, Live chat, reply to comments

• Main support: supermarkets (call, delivery), after-sales (delivery, installation), delivery partners, technical support, customer care, online operation control.

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5. Product page - more information, easy decision

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5. Product page - more information, easy decision

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4. Product comparison page - easy to operate, intuitive

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4. Product comparison page - easy to operate, intuitive

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3. Watches and accessories page - easy choice for your needs

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3. Watches and accessories page - easy choice for your needs

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2. Category page - smart filter to search for products

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2. Category page - smart filter to search for products

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THE PROCESS OF FORMATION AND DEVELOPMENT

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THE PROCESS OF FORMATION AND DEVELOPMENT

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Founded in late 2010, Dien May Xanh has accelerated from 20 supermarkets in 2014 to 1000 selling points after only 5 years. Dien May Xanh maintained a constant growth rate of over 30% per year. Especially since 2016 until now, Dien May Xanh is still the first and only electronics chain with the widest coverage, covering all 63 provinces and cities in Vietnam.

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Online business-to-consumer (B2C) e-commerce businesses sell to individual consumers. This is the most known model and also holds the largest share in the e-commerce market.

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Dien May Xanh Supermarket is a supermarket chain belonging to Mobile World Investment Joint Stock Company - MWG (Mobile World Investment Joint Stock Company).
Up to now, Dien May Xanh supermarket system has expanded to 10.000 supermarkets located in 63 major cities and provinces.
Dien May Xanh, formerly known as the Dienmay.com chain established at the end of 2010