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Interview session with the manager of Tiram Travel Alor Setar Outlet

The manager asked about the duration of conducting industrial training

The manager asked what are the main courses has been taken during degree

Report to the group company and introduce yourself

Tasks performed were checking and compiling passports and visas

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Students are taught to use the system to make bookings, check flights and check packages provided by the company

Saudi insurance as well as pilgrim insurance policies that would be flown during the week

Learn about the packages that provided by the company through their Facebook page and Telegram

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Need to prepare a muqeem form to the pilgrims who will be leaving to perform umrah

Check the pilgrims' vaccination

Meetings are held to discuss the courses to be conducted

Discuss about the ‘Kursus Mutawif & Mutawiffah’ that to be held and students have to get involved in the course and certificates will be provided

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Learn about the packages that provided by the companY

Learn to use the system to make the booking

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Discuss about the ‘Kursus Mutawif & Mutawiffah’ that to be held

During the day, students were also taught to take pictures of pilgrims' visas

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OFF DAY

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Attend ‘Kursus Mutawif & Mutawiffah’ at Sungai Petani

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Answer the call from the pilgrims

Make a booking for the pilgrims that has been register

Fill up the ‘Badal Haji’ from the pilgrims

Record ‘Buku Panduan Umrah Sesi 2021/2022’

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Call the pilgrims and ask the pilgrims either they want to use Tiram Transport to KLIA

Entertaining the pilgrims who asked about umrah packages

Make the booking who are will perform the umrah

Take the picture pilgrims who are come to the office

Make a poster about the Ramadan

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Collect all the passport from the pilgrims

Call and ask the pilgrims about the payment that need to pay

Answer call from the pilgrims

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Make a poster about the transportation

Call the pilgrims about the date that have been change in package umrah

Call the pilgrims about the transport

Giving bag to the pilgrims

Weekly meeting through google meet with the manager and all the northern branch staff

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Answer the call from pilgrims

Help the other staff to inform the pilgrims to complete their document that need to submit

Serve the pilgrimS

Make a live video and explain about the package to the viewers

Give ‘Buku Panduan Umrah Sesi 2021/2022’ to the pilgrims

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OFF DAY

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Give pilgrims ‘Buku Panduan Umrah Sesi 2021/2022

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OFF DAY

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Need to prepare a muqeem form to the pilgrims who will be leaving to perform umrah

Served pilgrims who are come to the office to make reservations to perform the umrah

Answer the call from pilgrims

Make a booking for the pilgrims that has been register

Arrange all the visas and passport for the pilgrims who are will depart on 8 April 2022

Take the picture pilgrims who are come to the office

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Collect all the passport from the pilgrims

Call and ask the pilgrims about the payment that need to pay

Answer call from the pilgrims

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Make a poster about the transportation

Call the pilgrims to inform about their departure time at KLIA

Arrange all the visas and passport for the pilgrims who are will depart on 9 April 2022

Weekly meeting through google meet with the manager and all the northern branch staff

# data[].attributes.body
Served pilgrims who are come to the office to make reservations to perform the umrah

Call the pilgrims to ask about their document that need to be submit to HQ

Answer the call from pilgrims

Check the passport that has been submit to the office

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OFF DAY

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Make a booking for the pilgrims that has been register

Answer the call from pilgrims

Entertaining and give explanation to the pilgrims who asked about umrah packages

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OFF DAY

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Arrange all the visas and passport for the pilgrims who are will depart on 20 April 2022

Entertaining and give explanation to the pilgrims who asked about umrah packages

Make a poster about celebration Hari Nuzul Al-Quran the Ramadan

Review to complete pilgrims form register

Call the pilgrims to make a full payment of the package that they choose

Answer call from the pilgrims

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Collect all the passport from the pilgrims

Call and ask the pilgrims about the payment that need to pay

Answer call from the pilgrims

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OFF DAY

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Served pilgrims who are come to the office to make reservations to perform the umrah

Answer the call from pilgrims

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OFF DAY

# data[].attributes.body
Make a booking for the pilgrims that has been register

Answer the call from pilgrims

Entertaining and give explanation to the pilgrims who asked about umrah packages

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OFF DAY

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Review to complete pilgrims form register

Call the pilgrims to make a full payment of the package that they choose

Entertaining and give explanation to the pilgrims who asked about umrah packages

Give ‘Buku Panduan Umrah Sesi 2021/2022’ to the pilgrims

Answer call from the pilgrims

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OFF DAY

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OFF DAY

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Write a letter confirming leave to perform umrah to the pilgrims

Check all the list name of pilgrims who will depart on 24 April 2022

Arrange all the visas and passport for the pilgrims who are will depart on 24 April 2022

Give bag for the pilgrims

Answer the call from pilgrims

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OFF DAY

# data[].attributes.body
Make a booking for the pilgrims that has been register

Answer the call from pilgrims

Entertaining and give explanation to the pilgrims who asked about umrah packages

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OFF DAY

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Check the passport that has been submit by the pilgrims

Call the pilgrims to ask about their document that need to be submit to HQ

Entertaining and give explanation to the pilgrims who asked about umrah packages

Answer call from the pilgrims

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Served pilgrims who are come to the office to make reservations to perform the umrah

Answer the call from pilgrims

Arrange all the visas and passport for the pilgrims who are will depart on 28 April 2022

Give ‘Buku Panduan Umrah Sesi 2021/2022’ to the pilgrims

Make a booking for the pilgrims that has been register

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OFF DAY

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Call the pilgrims to make a full payment of the package that they choose

Create a poster of Selamat Hari Raya Aidilfitri

Entertaining and give explanation to the pilgrims who asked about umrah packages

Write a letter confirming leave to perform umrah to the pilgrims

Answer the call from pilgrims

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OFF DAY

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Make a booking for the pilgrims that has been register

Answer the call from pilgrims

Entertaining and give explanation to the pilgrims who asked about umrah packages

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OFF DAY

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PUBLIC HOLIDAY

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PUBLIC HOLIDAY

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PUBLIC HOLIDAY

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PUBLIC HOLIDAY

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PUBLIC HOLIDAY

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PUBLIC HOLIDAY

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OFF DAY

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Answer the call from pilgrims

Make a booking for the pilgrims that has been register

Update page Tiram Travel Alor Setar

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Answer the call from pilgrims

Entertaining and give explanation to the pilgrims who asked about umrah packages

Call the pilgrims to ask about their document that need to be submit to HQ

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OFF DAY

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Call the pilgrims and ask the pilgrims either they want to use Tiram Transport to KLIA

Arrange all the visas and passport for the pilgrims who are will depart on 14 May 2022

Make a booking for the pilgrims that has been register

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OFF DAY

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Answer the call from pilgrims

Entertaining and give explanation to the pilgrims who asked about umrah packages

Call the pilgrims to ask about their document that need to be submit to HQ

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PUBLIC HOLIDAY

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Transfer to office Tiram Travel Sungai Petani

Check receipt that Mutawwif send for their pilgrims

Check invoice to list out pilgrims

Make commission Mutawwif for Mac

Make a booking for pilgrims Mutawwif’s

Email deposit payment to HQ

Check deposit pilgrims that have booking umrah

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Make commission Mutawwif for Mac

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Weekly meeting through google meet with the manager and all the northern branch staff

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Email deposit payment to HQ

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

# data[].attributes.body
OFF DAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Make a tag for ‘Bengkel Mutawwif’ for Manjung and Tanjung Malim

Settle certificate for ‘Bengkel Mutawwif”

Post the certificate

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Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Weekly meeting through google meet with the manager and all the northern branch staff

Check full payment pilgrims

Email to HQ about business class that have been request by pilgrims

Make a hire purchase agreement for northern branch

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Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Sign an agreement about bag Tiram Travel

Follow up about transport

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Email deposit payment to HQ

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

# data[].attributes.body
OFF DAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Request to HQ to unpost invoice for add new pilgrims

Request to HQ to transfer payment from old invoice to new invoice because pilgrims have postpone package because of covid

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Check transaction for ‘Badal Haji’ 2020-2021'

Check list name for ‘Badal Haji’

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Weekly meeting through google meet with the manager and all the northern branch staff

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Email deposit payment to HQ

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

# data[].attributes.body
OFF DAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Make list name pilgrims Mutawwif’s

Make commission Mutawwif for May

Follow up all northern branch about ‘Aktivit Pemasangan Banting’

Check transaction ‘Badal Haji’

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PUBLIC HOLIDAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Weekly meeting through google meet with the manager and all the northern branch staff

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Email deposit payment to HQ

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

# data[].attributes.body
OFF DAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
PUBLIC HOLIDAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Weekly meeting through google meet with the manager and all the northern branch staff

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Email deposit payment to HQ

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

# data[].attributes.body
OFF DAY

# data[].attributes.body
PUBLIC HOLIDAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

Weekly meeting through google meet with the manager and all the northern branch staff

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Email deposit payment to HQ

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

# data[].attributes.body
OFF DAY

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ

# data[].attributes.body
Check receipt that Mutawwif send for their pilgrims

Make a booking for pilgrims Mutawwif’s

Check deposit pilgrims that have booking umrah

Email deposit payment to HQ