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Education plays a vital role in shaping individuals, yet traditional learning methods often have limitations. One reason I chose this industry is my personal experience as a student. During lectures, I sometimes lose focus for a moment, making it difficult to follow the professor’s explanations. When this happens, AI-powered tools have helped me quickly revisit and understand the missed content. This ability to provide instant, simplified explanations for difficult topics is incredibly appealing, as it allows students to learn at their own pace without feeling left behind.

Another motivation comes from my parents, who run a private academy. I have seen firsthand how much time and effort are spent on administrative tasks such as answering student inquiries and grading repetitive assignments. Hiring teaching assistants to handle these responsibilities requires additional resources, yet AI could automate these tasks efficiently. By integrating AI into education, educators can reduce their workload, allowing them to dedicate more time to enhancing lecture quality and developing better learning materials. AI has the potential to shift the focus from mundane tasks to truly meaningful teaching.

Lastly, academic integrity is a major concern. Checking assignments for cheating and plagiarism is time-consuming, especially when comparing numerous submissions. AI-driven plagiarism detection tools can quickly analyze and verify originality, making the process faster and more accurate. By exploring AI in education, I aim to understand how it can revolutionize learning experiences, improve efficiency, and uphold credibility. AI’s ability to enhance personalization, streamline workloads, and maintain fairness makes it an essential tool for the future of education.

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AI-Powered Mathematics Learning with Chegg

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AI-Powered Mathematics Learning with Chegg

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AI-powered mathematics learning platforms like Chegg Study assist students in understanding complex mathematical and statistical concepts by providing step-by-step solutions, explanations, and additional practice problems. These platforms leverage machine learning (ML) to analyze problem patterns and generate structured solutions. Natural language processing (NLP) enables them to interpret student queries and suggest relevant explanations. The key benefits include improved comprehension through guided problem-solving, access to solutions for otherwise unavailable questions, and personalized learning experiences. However, challenges include potential over-reliance on AI, academic integrity concerns, and limited access due to subscription fees, making equitable educational opportunities a consideration. I find this particularly interesting because AI not only simplifies complex topics but also tailors learning experiences to individual needs, which traditional education often struggles to achieve. As AI continues to evolve, I believe it has the potential to bridge gaps in education, making learning more accessible and effective for students worldwide.

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Chegg, Inc., is an American education technology company based in Santa Clara, California. It provides homework help, digital and physical textbook rentals, textbooks, online tutoring, and other student services.

The company was launched in 2006, and began trading publicly on the New York Stock Exchange in November 2013. As of March 2020, the company reported having 2.9 million subscribers to Chegg Services. The services provided by Chegg have been controversial because there have been reports of student cheating using Chegg services.

In October 2000, Iowa State University students Josh Carlson, Mike Seager, and Mark Fiddleke launched Chegg's forerunner, Cheggpost, a Craigslist-style message board for Iowa State students. Chegg is a combination of the words chicken and egg, and references the founders' catch-22 feeling of being unable to obtain a job without experience, while being unable to acquire experience without a job.

Carlson then teamed with Iowa State MBA Osman Rashid, an avid user of the site who recognized its potential to disrupt the textbook market, which had "drastically outpaced the rate of inflation". The company was incorporated in 2005 by Carlson, Rashid, and Aayush Phumbhra. At that time, it offered scholarship searches, internship matching, and college application advice. Some initial start-up funding was provided by Rashid.

In February 2006, Carlson left the company. Phumbhra and Rashid rebranded, launching Chegg, Inc. in December 2007, with Rashid as CEO. After ending services unrelated to renting and purchasing textbooks, the company adjusted its business model to reflect that of Netflix's rental-based model, concentrating on renting textbooks to students, and Chegg expanded to a national market. It later added goods and student services through corporate acquisitions.

Following a brief tenure by former Ask.com and Match.com CEO Jim Safka in 2009, former Guitar Hero CEO Dan Rosensweig was appointed CEO in 2010. In 2010, Omar Rashid created a marketing program in cooperation with students from SUNY Caton to launch the textbook company in the rental market as opposed to purchases awhile he continued to make pitches to an Asian investor group that also invested in an online marketing company named that issues digital coupons for stores to take the company public.

Chegg began trading shares publicly on the New York Stock Exchange in November 2013. Its IPO was reported to have raised $187.5 million, with an initial market capitalization of about $1.1 billion.

In 2014, Chegg entered a partnership with book distributor Ingram Content Group to distribute all of Chegg's physical textbook rentals.

In April 2017, Chegg and Pearson Education began a textbook rental partnership; In the pilot program, the publisher Pearson made 50 editions of high-volume textbooks (both digital and print) available only to rent. Chegg served as the exclusive rental outlet.

As of March 2020, the company reported having 2.9 million subscribers to Chegg Services. Chegg experienced significant growth during the COVID-19 pandemic, experiencing a triple-digit rise on the stock market that was credited to the rise of distance education during the pandemic. In 2021, Chegg was declared the "most valuable edtech company in America" by .

In June 2021, Chegg unveiled Uversity, a new educational platform that will provide a space for professors and other educators to share content. In the same year, Chegg partnered with Varkey Foundation to launch Global Student Prize to recognise outstanding students that make an impact to local or international communities.

On a May 1, 2023, earnings call, CEO Dan Rosensweig identified the rise of ChatGPT as a potential obstacle for the company's growth. The next day, Chegg's stock price collapsed by 48% in response. Chegg announced that it would launch a GPT-4 powered AI platform called Cheggmate later in May 2023. By June, CheggMate was in testing mode, but wasn't expected to publicly launch until 2024. As of 2025, it has not been released.

In 2010, Ramurunzi M approached Chegg and made its first acquisition, purchasing CourseRank, which was disabled in 2014. In the same year, Chegg also acquired Cramster, a provider of online homework help, and Notehall, an online marketplace for class notes.

In 2011, Chegg acquired Zinch, a scholarship search and networking service for high school students and college recruiters, and continues to offer the service, under the Chegg brand name. Chegg acquired software company 3D3R in late 2011 to develop its digital textbook product, kickstart its mobile product group, and open an engineering office in Rehovot, Israel. In June 2014 Chegg acquired online tutoring platform InstaEDU, for a reported $30 million, renaming the division Chegg Tutors, and in October 2014 it acquired Internships.com.[citation needed ]

In 2017, Chegg acquired RefME, a free citation management tool available on web, iOS and Android. It was shut down on March 7, 2017, and user accounts were transferred over to CiteThisForMe, Chegg's own citation service.

Chegg acquired Imagine Easy Solutions, a provider of online bibliography and research tools, for a reported $42 million, in 2016. In 2017, the company acquired Cogeon GmbH, a German math education provider, for $15 million cash;

In 2018, Chegg acquired WriteLab, which uses AI to analyze text and suggest improvements, and online flash card tool StudyBlue. During late 2019, Chegg acquired online coding, design, and data science school Thinkful, for $80 million cash plus $20 million in cash or stock based on performance.

In 2021, Chegg acquired the language learning software service Busuu for $436 million. Busuu, a once private company, is now fully integrated into Chegg.

Chegg headquarters in Santa Clara

Dan Rosensweig, co-chair, president and CEO at Chegg

Sarah Bond, Microsoft Corporation

Richard Sarnoff, co-chair at Chegg; chair at KKR & Co.

Renee Budig, EVP and CFO at CBS Interactive

Melanie Whelan, Summit Partners[48]

Marne Levine, VP at Facebook

Marcela Martin

Ted Schlein, partner at Kleiner Perkins

Jed York, co-chair at San Francisco 49ers

Paul J. LeBlanc, president at Southern New Hampshire University[49]

Some services offered by Chegg have been repeatedly documented as being problematic. These services include "homework help" where "Chegg experts" solve homework questions for students. Academic file-sharing also occurs in the form of students posting homework question sheets soliciting answers. Academic file-sharing has been documented as being a form of violation of academic integrity at many schools.

In February 2019, Chegg formed a partnership with Purdue University's Online Writing Lab (OWL), to make online educational writing tools more accessible to its students. The affiliation was met by some faculty criticism, alluding to Chegg helping students cheat; OWL director Harry Denny reported that he did not expect Purdue's reputation to suffer as a result, stating, "My experience has been that the company is committed to partnering with faculty and administration to address their concerns." Purdue University prohibits students soliciting answers using Chegg's homework help: "While Chegg can be helpful to access textbooks and more practice problems, using this resource to find assignment answers is considered academic dishonesty because it is a form of copying and plagiarism.".

A report published by Citron Research in July 2019 claims that "Chegg has created forums to circumvent Turnitin, proving that Chegg is helping users continue institutionalized cheating".

During the 2020 COVID-19 pandemic, controversy around Chegg and companies offering similar services escalated, as many students pivoted to personal computers from school computers that limited access to those sites. For example, Georgia Tech alerted students in a physics class that certain students in the class had cheated on their online final exam by using answers posted on Chegg, certain students in a chemistry class at Boston University were found to have similarly cheated on an online exam, students from two chemistry classes at the University of British Columbia were accused of using Chegg for cheating on exams, including using two incorrect answers posted on Chegg, and solutions to a physics exam at Washington University in St. Louis were posted on Chegg during the exam period. Chegg cooperated with the investigations. A study published in 2020 has found that Chegg answers student questions even though the questions have clear cues to indicate that the student is trying to buy answers for a current assessed activity-the questions are neither identified nor flagged as violations of academic integrity anywhere in the process. Some universities explicitly forbid students from using Chegg's homework help services.

It has also been reported that students have been subjected to blackmail after having used the services of Chegg.

While Chegg shared information such as usernames, emails, or IP addresses to colleges, in August 2022, Chegg changed its "honor code policy" to limit the information they provide to universities and colleges. Chegg says that this change is to protect student privacy.

In England's Higher Education Cheating Services Prohibition Bill, Chegg has been mentioned as an example of a website offering cheating services. Tertiary Education Quality and Standards Agency (TEQSA) alleges that Chegg has violated Australian laws by providing contract cheating services, and commenced legal proceedings against Chegg in October 2024.

By 2016, textbook rentals and student services were about even in company revenues; by 2018, Chegg Services reported 3.1 million subscribers, with services accounting for 79% of revenue. Students may search for both scholarships and internships on the website, and typically pay to access Chegg Services, such as Study, Advanced Writing, Tutors, and Math Solver, on a monthly basis.

Chegg sponsors music instruction contests for colleges in a program named Music 101. These conclude with live classroom instruction by noted music artists, and a $10,000 grant from its David B. Goldberg Music Scholarship fund for the winning school music department. In 2019, the company launched its ninth annual Chegg Music 101 campaign featuring YUNGBLUD. Previous events have featured U2, Imagine Dragons, Taylor Swift, Ed Sheeran, Shawn Mendes, Steve Aoki, and Liam Payne.

Business data for Chegg, Inc.:

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Chegg, Inc., is an American education technology company based in Santa Clara, California. It provides homework help, digital and physical textbook rentals, textbooks, online tutoring, and other student services. The company was launched in 2006, and began trading publicly on the New York Stock Exchange in November 2013.

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Turnitin - AI in Automated Grading and Plagiarism Detection

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Turnitin - AI in Automated Grading and Plagiarism Detection

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Turnitin is an AI-powered platform widely used in education for automated grading and plagiarism detection. It leverages natural language processing (NLP) to analyze student writing, detect similarities between submissions, and evaluate originality by comparing texts against an extensive academic database. Machine learning (ML) enhances the system’s ability to recognize paraphrased content and improve grading suggestions over time. The key benefits of Turnitin include reducing the time educators spend on plagiarism checks, maintaining academic integrity, and providing students with instant feedback to refine their writing. However, it has limitations, such as occasional false positives in detecting plagiarism and the inability to fully assess nuanced or creative writing. I find Turnitin particularly interesting because it helps ensure fairness in academic assessments while allowing students to develop better writing habits through constructive feedback. Its impact is significant as it streamlines the grading process and upholds the credibility of academic work, but I believe its use should be balanced with human evaluation to avoid misinterpretations and promote critical thinking.

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The Center for Teaching & Learning @ UMPI

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Understanding Your Turnitin Scores on Assignments

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AI-Powered Language Learning with 'Speak'

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AI-Powered Language Learning with 'Speak'

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Speak is an AI-driven language learning app designed to help users improve their English speaking skills through real-time feedback and interactive exercises. It leverages speech recognition technology to analyze pronunciation, natural language processing (NLP) to assess fluency and grammar, and machine learning (ML) to personalize learning experiences based on user progress. The key benefits of Speak include instant pronunciation correction, adaptive speaking exercises tailored to individual skill levels, and the flexibility to practice anytime without needing a human tutor. However, challenges include occasional inaccuracies in speech recognition, limited contextual understanding compared to human tutors, and the inability to replicate the nuances of real-world conversations. I find Speak particularly interesting because it removes the fear of making mistakes when speaking a new language, allowing learners to practice without pressure. The ability to receive immediate AI-driven feedback can be a game-changer for those who lack access to native speakers or language tutors. As AI continues to improve, I believe tools like Speak will make language learning more efficient and widely accessible, bridging the gap for learners who struggle with speaking confidence and fluency. However, I also think human interaction remains essential for mastering real-world conversation skills, and AI should complement rather than replace human-led language learning.

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English learning app in Korea.

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원지님은 영어를 틀린 사람일까요? (voice. 신해철)｜스픽 캠페인

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Future Trends and Ethical Considerations

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Future Trends and Ethical Considerations

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AI is poised to significantly transform the education industry, making learning more personalized, efficient, and accessible. One major future trend is the advancement of adaptive learning systems, which will become even more sophisticated in tailoring content to individual student needs using deep learning algorithms. AI-powered virtual tutors may soon provide real-time, interactive explanations, reducing the reliance on human instructors. Additionally, AI-generated educational content, such as automatically created textbooks and lesson plans, could streamline the work of educators, allowing them to focus more on student engagement rather than content creation. Moreover, augmented and virtual reality (AR/VR) combined with AI could create immersive learning experiences, making complex subjects more interactive and engaging.

However, the integration of AI in education raises several ethical concerns. One major issue is data privacy, as AI systems require vast amounts of student data to personalize learning. If improperly handled, this data could be misused or lead to breaches, compromising student security. Another concern is bias in AI algorithms, which could result in unfair learning outcomes if not properly trained on diverse datasets. Additionally, the increasing automation of grading and tutoring may reduce human interaction in education, potentially weakening the emotional and social aspects of learning.

I believe AI will continue to enhance education by making learning more accessible and customized, but it must be implemented responsibly. Strict data protection policies should be enforced, and AI should complement, rather than replace, human educators. Ultimately, balancing efficiency with ethical responsibility will be key to AI’s success in education.

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The integration of AI in education has profound societal implications, influencing employment, privacy, and equity in learning opportunities. One significant impact is the shift in the role of educators. As AI automates administrative tasks such as grading and student assessments, teachers can focus more on personalized instruction and mentorship. However, there is concern that AI-powered tutors and automated grading systems could gradually replace certain teaching roles, potentially leading to job displacement in the education sector.

Privacy is another major issue, as AI-driven platforms require extensive student data to function effectively. The collection and storage of such data raise concerns about how personal learning information is protected and whether it could be misused by third parties. Without stringent data protection regulations, students’ academic performance records could be exploited for commercial purposes or even used in ways that disadvantage learners.

AI in education also has the potential to either bridge or widen the equity gap. On one hand, AI-powered learning tools can provide personalized education to students regardless of location or economic background, offering quality learning resources to underserved communities. On the other hand, access to advanced AI-driven education technology often comes with high costs, which could deepen the divide between wealthy and underprivileged students.

Personally, I see AI as a tool with great potential to enhance education, but I believe its implementation must be carefully managed to prevent exacerbating social inequalities. AI should be designed to support, rather than replace, human educators, ensuring that technology empowers both teachers and students in an ethical and inclusive manner.

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Researching AI in education has given me a deeper understanding of how technology is transforming learning experiences. I initially viewed AI as a simple tool for automating tasks, but I now realize its potential to personalize education, improve efficiency, and enhance accessibility. One challenge I faced was finding reliable sources on AI’s ethical concerns, but analyzing real-world applications helped me understand the risks, such as data privacy issues and bias in AI models. This research reinforced my belief that AI should complement, not replace, human educators. Moving forward, I am excited to see how AI continues to evolve in education.

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References

Adamson, D. (2023, Oct). New research: Turnitin's AI detector shows no statistically significant bias against English Language Learners. Turnitin. https://www.turnitin.com/blog/new-research-turnitin-s-ai-detector-shows-no-statistically-significant-bias-against-english-language-learners

Harry, A. (2023, March). Role of AI in Education.

Jones, R. (2025, Feb). Chegg bets big on the AI that nearly broke it. SEMAFOR.

Qin1, Q., & Zhang, S. (2024, Jan). Visualizing the knowledge mapping of artifcial intelligence in education: A systematic review.

20 Best AI Language Learning Apps in 2025. (2025, Jan 08). 20 Best AI Language Learning Apps in 2025. https://makesyoufluent.com/ai-language-learning-apps/