# data[].attributes.body
The F&B department handles food and drink service. They assist guests to their tables, take a la carte orders, serve food, and ensure guests are satisfied with their meals. They may also have friendly conversations with guests to create a warm dining experience. F&B also manages room service and special hotel events.

# data[].attributes.body
Housekeeping is responsible for cleaning guest rooms, changing bed linens, replenishing toiletries, and keeping public areas tidy. They make sure every room is clean and ready before new guests check in. They also report any damages or maintenance problems.

# data[].attributes.body
The front office manages guest communication through the careline system, such as sending welcoming and departure messages using Kipsu. They also handle check-ins, check-outs, and bookings. In addition, the front office can take dining orders from guests staying in the rooms. These orders are entered into the system, and the team communicates with the F&B department using the walkie-talkie to ensure the order is prepared and delivered. Front office staff also answer guest questions, assist with any issues, and communicate with other departments like housekeeping to confirm room status before guest arrival.

# data[].attributes.body
certificate submission by General Manager Doubletree Resort by Hilton Penang

# data[].attributes.headline
Day 102 : 26/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.subject
Day 102 : 26/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.headline
Day 90 : 14/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.subject
Day 90 : 14/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.headline
Day 79 : 3/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.subject
Day 79 : 3/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.headline
Day 78 : 2/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.subject
Day 78 : 2/6/2025 REPLACEMENT PUBLIC HOLIDAY

# data[].attributes.body
HARI RAYA AIDILFITRI

# data[].attributes.body
HARI RAYA AIDILFITRI

# data[].attributes.body
Name : Nurul Hamizah binti Hanif

Matrix Number : H21A2571

Course : Bachelor of Entrepreneurship ( Tourism ) with Honors

Internship place : Doubletree Resort by Hilton Penang

# data[].attributes.body
DoubleTree Resort by Hilton Penang is a family-friendly beachside resort located in Batu Ferringhi, Penang. The resort has 316 rooms and suites spread over 11 floors, many featuring private balconies with partial or full sea views. The resort offers both relaxation and fun with its resort style pool, children’s play pool, splash areas, a Kids’ Club, and the quirky TeddyVille Museum onsite. For dining, the main restaurant Makan Kitchen serves both local and international dishes, while The Food Store cafe provides light snacks and beverages. Other facilities include a fitness centre, spa services, meeting rooms, concierge, shuttle service, and more.

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

leader give instructions to stay at MKFR

bring dirty plate from guest table

clean and wipe table

clearing the plate, bowl, cutlery and mug

sort dishes by type

stacking cutlery MKFR

set up the table

report to leader before back

faceprint out at 3:23pm

# data[].attributes.body
faceprint at 6:52am

report to leader before work

bring dirty plate from guest table

clearing the plate, bowl, mug and cutlery

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:15pm

# data[].attributes.body
faceprint at 6:51am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:08pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

clearing at MKFR

sort plate by type

wipe cutlery

separate cutlery MK and MKFR

stacking cutlery

clean the guest table

report to leader before back

faceprint out at 3:17pm

# data[].attributes.body
faceprint at 6:51 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:16pm

# data[].attributes.body
SPLIT SHIFT

faceprint at 7:44 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

faceprint out at 12:07pm

faceprint in back at 5:50pm

take order from guest

key in order

serve the food

stacking cutlery

set up the table

clearing the plate

report to leader before back

faceprint out at 11:10pm

# data[].attributes.body
SPLIT SHIFT

faceprint at 7:44 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

faceprint out at 12:07pm

faceprint in back at 5:50pm

take order from guest

key in order

serve the food

stacking cutlery

set up the table

clearing the plate

report to leader before back

faceprint out at 11:19pm

# data[].attributes.body
SPLIT SHIFT

faceprint at 7:45 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

faceprint out at 12:07pm

faceprint in back at 5:50pm

take order from guest

key in order

serve the food

stacking cutlery

set up the table

clearing the plate, bowl, mug and cutlery at steward

report to leader before back

faceprint out at 11:16pm

# data[].attributes.body
SPLIT SHIFT

faceprint at 7:44 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

faceprint out at 12:07pm

faceprint in back at 5:50pm

take order from guest

key in order

serve the food

stacking cutlery

set up the table

clearing the plate

report to leader before back

faceprint out at 10:10pm

# data[].attributes.body
faceprint at 6:51 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking

refill salt and pepper

report to leader before back

faceprint out at 3:11pm

# data[].attributes.body
faceprint at 6:51am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

set up table

report to leader before back

faceprint out at 3:10pm

# data[].attributes.body
EVENING SHIFT

faceprint at 2:43pm

report to leader before work

wipe chair

guide guest to table

give menu book

take order

serve their food

collect the dirty plate

wipe the table

set up table

clearing plate and cutlery

wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:13pm

# data[].attributes.body
EVENING SHIFT

faceprint at 2:43pm

report to leader before work

wipe chair

guide guest to table

give menu book

take order

serve their food

collect the dirty plate

wipe the table

set up table

clearing plate and cutlery

wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:13pm

# data[].attributes.body
EVENING SHIFT

faceprint at 2:53pm

report to leader before work

assist guest to table

give menu book

take order

serve their food

collect the dirty plate

wipe the table

set up table

clearing plate and cutlery

wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:13pm

# data[].attributes.body
EVENING SHIFT

faceprint at 2:50pm

report to leader before work

wipe chair

assist guest to table

give menu book

take order

serve their food

collect the dirty plate

wipe the table

set up table

clearing plate and cutlery

wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:11pm

# data[].attributes.body
EVENING SHIFT

faceprint at 2:33pm

report to leader before work

wipe baby chair

assist guest to table

give menu book

take order

serve their food

collect the dirty plate

wipe the table

set up table

clearing plate and cutlery

wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:19pm

# data[].attributes.body
EVENING SHIFT

faceprint at 2:53pm

report to leader before work

wipe chair

assist guest to table

give menu book

take order

serve their food

collect the dirty plate

wipe the table

set up table

clearing plate and cutlery

wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:16pm

# data[].attributes.body
faceprint at 6:44 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:13pm

# data[].attributes.body
faceprint at 6:52am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:11pm

# data[].attributes.body
faceprint at 8:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe all type bowl

join zumba activities TMAW

report to leader before back

faceprint out at 5:10pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

join activities TMAW

play all the game

report to leader before back

faceprint out at 4:20pm

# data[].attributes.body
EVENING SHIFT

faceprint at 2:43pm

report to leader before work

wipe chair

assist guest to table

give menu book

take order

serve their food

collect the dirty plate

wipe the table

set up table

put foodtag

clearing plate and cutlery

wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:13pm

# data[].attributes.body
SPLIT SHIFT

faceprint at 7:44 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

faceprint out at 12:07pm

faceprint in back at 5:50pm

take order from guest

key in order

serve the food

stacking cutlery

set up the table

clearing the plate

report to leader before back

faceprint out at 10:10pm

# data[].attributes.body
faceprint at 6:51 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

learn how to stacking cutlery

report to leader before back

faceprint out at 3:23pm

# data[].attributes.body
faceprint at 6:49am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

set up terrace table

stacking cutlery

report to leader before back

faceprint out at 3:07pm

# data[].attributes.body
faceprint at 6:44 am

report to leader before work

being hostes

assist guest to table

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:18pm

# data[].attributes.body
SPLIT DEPARTMENT

faceprint at 11:54 am

report to office housekeeping before work

do deco from guest request

clean up the rubbish from room

faceprint out at 3:07pm

faceprint in back at 5:42pm

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:10pm

# data[].attributes.body
SPLIT DEPARTMENT

faceprint at 11:54 am

report to office housekeeping before work

striping linen

clean up the rubbish from room

faceprint out at 3:07pm

faceprint in back at 5:42pm

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:10pm

# data[].attributes.body
faceprint at 6:52am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:11pm

# data[].attributes.body
POOL SIDE

faceprint at 11:42am

report to leader before work

bring dirty plate from guest table

clean and wipe table

roll pool towel

arrange the towel to basket

separate small towel and big towel

collect buzzer after 6:30pm from the table at pool

report to leader before back

faceprint out at 8:13pm

# data[].attributes.body
faceprint at 6:51am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe juice glass

arrange in the right place

stacking cutlery

report to leader before going back

faceprint out at 3:23pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:15pm

# data[].attributes.body
SPLIT DEPARTMENT

faceprint at 11:20am

report to office housekeeping before work

striping linen

clean up the rubbish from room

faceprint out at 3:17pm

faceprint in back at 5:42pm

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 11:19pm

# data[].attributes.body
SPLIT SHIFT

faceprint at 7:41am

report to leader before work

bring dirty plate from guest table

clean and wipe table

faceprint out at 12:07pm

faceprint in back at 5:50pm

refill salt and peppers

take order

serve food to guest

report to leader before back

faceprint out at 10:13pm

# data[].attributes.body
faceprint at 6:50 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

set up ballroom

report to leader before back

faceprint out at 4:12pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:10pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe coffee mug

arrange in the right place

stacking cutlery

report to leader before back

faceprint out at 3:22pm

# data[].attributes.body
faceprint at 6:51am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

set up table

report to leader before back

faceprint out at 3:24pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe indian plate

arrange in the right place

report to leader before back

faceprint out at 3:23pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

being hostes

assist guest to table

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 5:10pm

# data[].attributes.body
faceprint at 6:53am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe coffee mug

arrange in the right place

report to leader before back

faceprint out at 3:18pm

# data[].attributes.body
faceprint at 6:55a.m

meet the leader before during work

leader give order to take care section A

collect the dirty plate

collect all plate and cutlery after guest finish

wipe the table after guest finish breakfast

serve customer, chit chat with the guest

wipe all the bowl which is island bowl, chicken bowl, soup bowl and others

stacking cutlery

briefing from HOD

joining talk about mental health

face print out at 3:40pm

# data[].attributes.body
faceprint at 6:44 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:18pm

# data[].attributes.body
faceprint at 6:51 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:15pm

# data[].attributes.body
faceprint at 6:51am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:19pm

# data[].attributes.body
faceprint at 6:49am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

set up for hot pot

report to leader before back

faceprint out at 3:20pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

set up table

report to leader before back

faceprint out at 3:09pm

# data[].attributes.body
faceprint at 6:44 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

put cutlery on the table

report to leader before back

faceprint out at 3:13pm

# data[].attributes.body
faceprint at 6:50am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:10pm

# data[].attributes.body
faceprint at 6:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bowl

arrange in the right place

stacking cutlery

report to leader before back

faceprint out at 3:40pm

# data[].attributes.body
faceprint at 6:50am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 3:12pm

# data[].attributes.body
faceprint at 7:51 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

learn the right way to wipe bb plate

put tissues after wipe bb plate

stacking cutlery

report to leader before back

faceprint out at 4:15pm

# data[].attributes.body
firstday on department F&B

faceprint at 7:54 am

report to leader before work

bring dirty plate from guest table

clean and wipe table

wipe bb plate

put tissues after wipe bb plate

learn how to stacking cutlery

report to leader before back

faceprint out at 4:10pm

# data[].attributes.body
lastday on department FO

faceprint at 8:51 am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

take order from IRD

inform IRD order was submitted

faceprint out at 5:12pm

# data[].attributes.body
faceprint at 8:50am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

try to submit request

try to pick up the call

faceprint out at 5:18pm

# data[].attributes.body
faceprint at 8:50am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

send form to cold kitchen

faceprint out at 5:18pm

# data[].attributes.body
faceprint at 8:51 am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

stick stickers according to class diamond, gold

faceprint out at 5:12pm

# data[].attributes.body
faceprint at 8:52am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

learn to submit order from in house guest

faceprint out at 5:11pm

# data[].attributes.body
faceprint at 8:56am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

send amenities to guest request

faceprint out at 5:19pm

# data[].attributes.body
faceprint at 8:55am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

faceprint out at 5:14pm

# data[].attributes.body
faceprint at 8:52am

packing cookies at front desk

doing the kipsu

make sure the date, are truely

send messages to guest

departure messages and welcome messages

learn how to greeting guest

send form to cold kitchen

faceprint out at 5:16pm