# data[].attributes.body
Reported for duty at 9am and ended shift at 5pm.

Assigned to do pantry work by refilling coffee, creamer, tea, and sugar.

Collected and washed used glasses from the rooms and pantry area.

Assisted in checking amenities stock for the next day's use.

# data[].attributes.body
Leave claimed for Hari Raya Puasa.

# data[].attributes.attachment_caption
The staff gave a brief introduction on the various types of spoons and their specific uses.

# data[].attributes.body
Today marked my first day in the F&B Department after completing 2 months and 3 weeks in the Housekeeping Department. I started my shift from 9am to 5pm.

I spent the day learning how the Cinta Terrace Restaurant operates, gaining exposure to the workflow and service standards of the F&B Department.

I learned how to work as a waiter, including handling breakfast service, clearing and collecting used plates from guests, and wiping all plates, cutleries, coffee cups, and bowls.

I also carried out cleaning duties such as sweeping and mopping the entire restaurant floor including the outer bar area of Cinta Terrace.

# data[].attributes.body
Reported to duty from 9am to 5pm under Housekeeping and Laundry sections.

Cleaned guest toilets, including scrubbing and sanitizing all surfaces.

Replaced towels and replenished toilet amenities such as tissues, soap, and shampoo.

Assigned to the laundry room in the afternoon. Washed and dried linen using the laundry machines.

Ironed pillowcases and bedsheets and arranged folded linen for room use.

# data[].attributes.attachment_caption
The manager gave detailed instructions and guidance on creating a system for room management.

# data[].attributes.body
Reported to duty at the Housekeeping Department from 9am to 5pm.

Focused on refilling beverage amenities in the pantry, including coffee, tea, creamer, sugar, and mineral water.

Checked and cleaned pantry shelves and counters to maintain cleanliness and order.

Conducted routine cleaning of toilets and topped up basic items such as tissue, soap, and hand towels.

# data[].attributes.body
Began the week with duties from 9am to 5pm under the Housekeeping Department.

Cleaned and disinfected guest and public toilets, ensuring high hygiene standards.

Replaced used towels with freshly laundered ones.

Restocked toilet amenities such as toilet rolls, hand soap, body wash, and shampoo.

Checked and refilled the pantry area with beverages and condiments including coffee, tea, creamer, sugar, and mineral water.

# data[].attributes.body
Assigned to the Housekeeping Department from 9am to 5pm.

Cleaned and sanitized toilets according to hygiene standards.

Refilled towels and essential toilet amenities such as tissue, soap, and shampoo.

Topped up pantry items including coffee, tea, creamer, sugar, and mineral water.

# data[].attributes.body
Reported to the Housekeeping Department from 9am to 5pm.

Cleaned guest toilets following standard hygiene procedures.

Replenished in-room amenities such as soap, shampoo, tissue, and towels.

Cleaned and restocked the pantry area with coffee, tea, creamer, sugar, and mineral water.

# data[].attributes.body
Leave claimed for Hari Raya Puasa

# data[].attributes.body
On the second day, I reported for the morning shift at 7am and began by performing the tasks that were taught to me on the first day as a waiter at Cinta Terrace restaurant.

My responsibilities included managing the breakfast service, attending to guests' needs, and ensuring smooth operations during the peak morning hours.

I was tasked with clearing the tables by collecting used plates and cutleries once the guests had finished their meals.

I also wiped all the plates, coffee cups, bowls, and utensils to maintain cleanliness and hygiene standards, followed by sweeping and mopping the entire restaurant area.

# data[].attributes.body
Assigned to the Housekeeping Department from 9am to 5pm.

Carried out detailed cleaning of guest toilets, including scrubbing toilet bowls, sinks, and mirrors.

Replaced used towels and topped up toilet amenities such as soap, tissue, and shampoo.

Performed dust mop in guest rooms and corridors to maintain floor cleanliness.

Assisted with basic bed making tasks including changing bed sheets and pillowcases.

# data[].attributes.body
Today was my first day of industrial training at Pulai Springs Resort.

At 8:30 a.m., I reported myself to the Human Resource office for an initial discussion and a short briefing about Pulai Springs.

Mr. Nabil bin Sahidi, the Industrial Training Coordinator, guided me and my fellow interns around the resort area and introduced several important locations within the resort.

At around 10:30 a.m, Mr. Nabil brought me to the housekeeping department and introduced me to the staff there.

This marks the beginning of my internship in the housekeeping department, and I am excited to learn and gain more experience in this area.

# data[].attributes.body
Reported on duty from 9am to 5pm under the Housekeeping Department.

Cleaned and sanitized guest toilets thoroughly, including sinks, toilet bowls, and mirrors.

Replenished toilet amenities such as soap, shampoo, tissue, and sanitary bags.

Cleaned the pantry area, wiped down surfaces, and restocked coffee, tea, creamer, sugar, and mineral water.

Assisted in bed making, including changing bedsheets, pillowcases, and arranging the bed neatly.

# data[].attributes.body
Started morning shift at 7am and managed breakfast service for the church group from Singapore at Cinta Terrace Restaurant.

Cleared and cleaned used dining ware such as plates, cutleries, cups, and bowls after guests finished their meals.

Swept and mopped the entire restaurant area including the outdoor bar section.

Returned for evening shift at 6pm to serve à la carte dinner for the same group.

Ensured smooth service and attended to guest requests throughout dinner until shift ended at 9pm.

# data[].attributes.body
Started morning shift at 7am as scheduled.

Managed breakfast service like usual.

At 12pm, instructed by supervisor to report to Qing Palace to cover lunch service for a church group from Singapore.

Assisted and served lunch to the group until the end of the shift.

Shift ended at 3pm after completing duties at Qing Palace.

# data[].attributes.body
Continued with routine tasks from 9am to 5pm.

Focused on maintaining toilet cleanliness and ensuring a comfortable environment for guests.

Ensured towels were neatly folded and placed for guest use.

Replenished hygiene products and monitored inventory.

Cleaned the pantry countertop and arranged supplies in an orderly manner.

# data[].attributes.body
Continued daily housekeeping responsibilities during the 9am until 5pm shift.

Performed toilet cleaning duties and ensured a high standard of cleanliness.

Checked and topped up all necessary toiletries and towels.

Cleaned the pantry counter and restocked drink supplies.

Helped with making beds and ensured the linen was smooth and properly aligned.

# data[].attributes.body
Worked from 9am to 5pm.

Performed toilet cleaning and ensured hygiene and freshness in all guest bathrooms.

Replenished amenities and towel sets.

Assisted in the laundry department with loading dirty linen into washing machines.

Transferred items to dryers and ironed dry linen for housekeeping use.

# data[].attributes.body
Continued housekeeping duties during the 9am until 5pm shift.

Cleaned toilets thoroughly and ensured they were dry, sanitized, and guest-ready.

Carried out dust mop activities around guestroom floors and corners.

Helped the team with bed making and ensured linen was neat and wrinkle-free.

Refilled toilet amenities and replaced soiled towels.

# data[].attributes.body
Continued housekeeping duties during the 9am to 5pm shift.

Monitored and restocked coffee stations, ensuring guests had access to fresh supplies.

Refilled toilet amenities including body wash, shampoo, and toilet rolls.

Ensured towel stock was updated and placed neatly in the respective areas.

# data[].attributes.body
Continued daily housekeeping duties from 9am to 5pm.

Focused on maintaining toilet cleanliness and hygiene.

Replenished fresh towels and restocked all amenities.

Ensured pantry area was clean and fully stocked.

# data[].attributes.body
Continued with daily housekeeping tasks from 9am to 5pm.

Carried out toilet cleaning and ensured cleanliness in public and guest areas.

Topped up guestroom amenities.

Maintained pantry cleanliness and refilled beverage items.

# data[].attributes.body
• Today was my second day as an industrial trainee at Pulai Springs Resort.
• I started my shift at 9:00 a.m. and finished at 5:00 p.m. as scheduled.
• I was assigned to the housekeeping department, but for today, I was instructed to assist in the laundry section.
• In the laundry department, I learned the basic process of handling hotel linens and uniforms.
• My tasks included sorting dirty laundry, loading and unloading the washing machines, folding clean towels and bedsheets, and organizing them according to category.
• I also observed the use of industrial laundry machines and learned how staff manage large volumes of items efficiently.
• It was a new experience for me, and I gained knowledge on how the laundry operations play a crucial role in hotel cleanliness and guest satisfaction.

# data[].attributes.attachment_caption
Additional task: Cleaned glass doors (indoor and outdoor).

# data[].attributes.body
Started morning shift at 7am and handled breakfast service as usual, including clearing and cleaning used plates, cups, and cutleries.

Assisted in general cleaning of Cinta Terrace, including sweeping and mopping the indoor and outdoor dining area.

Returned for evening shift at 5pm to support à la carte dinner service, as the restaurant operated from 11am to 8:30pm during the school holiday period.

Assisted with order taking, food serving, and attending to guest requests until the shift ended at 9pm.

# data[].attributes.attachment_caption
Preparing a special gift box to be presented to fathers who will be dining at Cinta Terrace Restaurant in celebration of Father’s Day on June 15.

# data[].attributes.body
Worked morning shift from 7am to 11am, handling regular breakfast service.

Returned for evening shift at 5pm to assist with à la carte dinner service.

Helped with taking orders, serving guests, and maintaining cleanliness in the dining area.

Shift ended at 9pm after completing full service.

# data[].attributes.body
On the third day, I continued with the morning shift starting at 7am and focused on strengthening my skills in handling breakfast service as a waiter.

I repeated and improved the tasks from the previous day, including efficiently clearing the tables and collecting all used dining ware from guests.

I took responsibility for wiping and organizing all tableware items such as plates, cutleries, coffee cups, and bowls to prepare them for the next service.

In addition, I swept and mopped both the indoor area of Cinta Terrace restaurant and the outdoor bar section to ensure a clean and welcoming environment for all guests.

# data[].attributes.body
Began shift at 9am. as usual.

Focused on cleaning and disinfecting the toilet areas.

Refilled toilet amenities such as body wash, tissue, and shampoo.

Replaced used towels with clean ones.

Changed trash bags in guest bathrooms.

Swept floor area after completing toilet duties.

# data[].attributes.attachment_caption
Learned how to serve DIY pizza to guests effectively and understood the ingredients and preparation steps involved.

# data[].attributes.body
Today, my work shift was from 7am to 3pm.

As usual, I assisted in the breakfast service for hotel guests, which included handling, clearing, and collecting plates and cutleries after guests had finished eating. However, today I worked at Cinta Terrace only from 7am to 10:30am.

From 11:30am to 3pm, my supervisor assigned me to assist with the Gleneagles banquet lunch buffet event, which served 350 pax.

# data[].attributes.body
Reported for duty at 7am to handle breakfast service for the Singaporean church group.

Maintained cleanliness of the restaurant during and after breakfast, including dish clearing and floor mopping.

Took a break after the morning shift ended at 11am.

Resumed work at 6pm for dinner service at Cinta Terrace, providing attentive service until the shift ended at 9pm.

Continued providing support for kitchen and front-of-house staff throughout dinner service.

# data[].attributes.body
Reported for morning shift at 7am.

Handled breakfast service as usual, cleared and cleaned plates, cutleries, cups, and dining area.

Returned for evening shift at 5pm to manage dinner service for Yayasan Pendidikan Johor group (44 pax).

Assisted with serving food and attending to guest needs until the end of dinner service.

# data[].attributes.body
Started morning shift at 7am as scheduled.

Managed breakfast operations including clearing and cleaning duties.

Continued with evening shift to serve YPJ group (44 pax) during dinner.

Ensured smooth dinner flow and provided assistance throughout the service.

# data[].attributes.body
Reported at 7am for morning duties.

Performed regular breakfast service, cleaned and organized dining area.

Evening shift continued with final dinner service for Yayasan Pendidikan Johor (44 pax).

Assisted until end of service, ensuring smooth dining experience.

Shift completed successfully after dinner.

# data[].attributes.body
Performed regular morning duties during breakfast shift.

Returned at 6pm for evening shift to assist with BBQ buffet dinner at Cinta Terrace.

Cleared plates and cutleries after guests finished dining.

Swept and mopped the restaurant area once the dinner service ended.

Shift ended at 10pm.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today started shift at 7am until 3pm as usual.

Worked as a waiter handling breakfast service, collected and cleared used plates, cutleries, coffee cups, and bowls from guests’ tables.

Wiped all plates, cutleries, coffee cups, and bowls before putting them back in their place.

Today, assigned an additional task to wash the trolleys after use.

# data[].attributes.body
Today worked split shift, 7am to 11pm and returned for the evening shift from 5pm to 9pm.

Handled breakfast service during morning shift.

Covered à la carte service at Cinta Terrace during night shift as Qing Palace was closed.

Took guest orders, served meals, and ensured the cleanliness of the dining area.

Completed routine cleaning including sweeping and mopping.

# data[].attributes.body
Worked full shift from 9am to 5pm.

Performed usual morning routine, clearing plates, wiping cutleries, and cleaning the restaurant after breakfast service.

Continued with à la carte service duties after breakfast at Cinta Terrace Restaurant.

Took guest orders, served food and beverages, throughout lunch service.

Maintained cleanliness and hygiene of the dining area throughout the day.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.attachment_caption
Getting the table ready for tonight’s dinner.

# data[].attributes.body
Attended morning shift at 7am as scheduled to serve breakfast to the church group.

Responsible for clearing used plates, cutleries, and coffee cups, as well as wiping and arranging them properly.

Carried out routine cleaning including sweeping and mopping before ending morning shift at 11am.

Rejoined for evening shift at 6pm to assist with the group’s dinner at Cinta Terrace.

Evening service ended at 9pm after completing food service and general cleaning.

# data[].attributes.body
Today, I was scheduled for a split shift. I worked from 7am to 11am for the morning shift, and continued again from 6pm to 10pm for the evening shift.

As usual, there was a BBQ buffet dinner service at Cinta Terrace Restaurant, prepared the dining area by pouring water into highball glasses before guest arrival.

Need to cleared plates and cutleries after guests finished eating, continued working until all tasks were completed.

Swept and mopped the floor during closing routine.

# data[].attributes.body
Morning shift began at 7am to continue supporting breakfast operations for the Singapore church group.

Cleared tables and maintained a clean dining area throughout the breakfast period.

Finished the morning shift at 11am after completing all cleaning duties.

Returned at 6pm for dinner service, handled food serving and guest assistance.

Shift ended at 9pm after closing and cleaning duties were completed.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Performed usual breakfast duties during morning shift (7am – 11am).

Reported back at 5pm for second shift to support à la carte dinner operations.

Assisted in food running, clearing tables, and ensuring guest satisfaction throughout dinner service.

Continued split shift due to high guest volume during school holidays.

Completed duties and clocked out at 9pm.

# data[].attributes.attachment_caption
Cleaned the dining tables and surrounding area after breakfast.

# data[].attributes.body
Began morning shift at 7am to serve breakfast to the church group.

Ensured all used items were cleared and cleaned properly after breakfast.

Morning shift ended at 11am after general cleaning and organizing tasks.

Came back for evening shift at 6pm to serve final dinner service for the group.

Completed duties and ended shift at 9pm.

# data[].attributes.body
Repeated split shift 7am to 11am & 6pm to 10pm.

Handled BBQ buffet dinner setup at Cinta Terrace.

Same duties as previous day, served guests, collected used plates, bowls, and cutleries after dining.

Assisted in maintaining cleanliness until closing time and swept and mopped the restaurant floor as part of end-shift.

# data[].attributes.body
On Friday, I reported for a split shift starting from 7am to 11am, and resumed duty from 6pm to 10pm, as Cinta Terrace Restaurant regularly hosts a BBQ buffet dinner every weekend.

During the morning session, I carried out my responsibilities as a waiter, including managing the breakfast service, attending to guests, and ensuring smooth operations.

I was also assigned to clear used plates from the tables, wipe all the necessary tableware such as plates, cutleries, coffee cups, and bowls, and ensure cleanliness throughout the restaurant.

In the evening shift, I performed similar tasks, focusing on supporting the BBQ buffet dinner and maintaining hygiene and service standards for the guests.

# data[].attributes.body
Assalamualaikum and hi, my name is Nur Batrisyia Sahira binti Mohd Zaidi. My matric number H21A2961 and I’m currently a final year student pursuing a Bachelor’s Degree in Entrepreneurship (Hospitality) with Honours at Universiti Malaysia Kelantan (UMK).

As part of my final year internship, I have chosen to undergo industrial training at Pulai Springs Resort, Johor Bahru, from 17 March until 6 July 2025.

This logbook is part of my final year journey, where I will be sharing about my daily updates, progress, and reflections related to my internship journey in the hospitality industry.

# data[].attributes.body
COMPANY NAME: PULAI SPRINGS RESORT BERHAD, SKUDAI

PROGRAMME CODE: HPT 40108

INDUSTRIAL TRAINING PERIOD/DATE: 16 WEEK (17 MARCH - 6 JULY)

FACULTY SUPERVISOR: MADAM FARDILLA BINTI ABDUL RAZAK

INDUSTRIAL COORDINATOR: ENCIK NABIL BIN SAHIDI

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
On Saturday, I followed the same split shift schedule from 7am to 11am and resumed duty from 6pm to 10pm, as part of weekend operations for the BBQ buffet at Cinta Terrace Restaurant.

In the morning, I performed duties such as serving breakfast, welcoming guests, clearing finished dishes from the tables, and wiping down plates, bowls, coffee cups, and cutleries to ensure everything was clean and ready for use.

For the evening session, I repeated the same set of responsibilities, supporting the BBQ buffet dinner while maintaining excellent service flow and cleanliness throughout the service.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Today I was on my scheduled rest day. No tasks were carried out.

# data[].attributes.body
Started shift at 7am and ended at 3pm.

Assisted breakfast service operations, cleared tables, and collected used dining items.

Cleaned and wiped all plates, cutlery, cups, and bowls.

Maintained cleanliness of the outdoor restaurant space near the bar by sweeping and mopping.

Ensured all areas were kept clean and organized.

# data[].attributes.body
Leave claimed for Wesak Day public holiday.

# data[].attributes.attachment_caption
2 June 2025 - The Yang Di-Pertuan Agong's Birthday

# data[].attributes.body
Leave claimed for The Yang Di-Pertuan Agong's Birthday public holiday.

# data[].attributes.body
Leave claimed for Hari Raya Haji public holiday.

# data[].attributes.body
Leave claimed for Awal Muharram public holiday.

# data[].attributes.body
Today, I worked my shift as usual from 7am until 3pm, performing my regular duties such as clearing plates and maintaining cleanliness in the restaurant.

It was my final day in the F&B Department, marking the end of a valuable experience filled with learning and teamwork.

I was also pleasantly surprised to receive a reward from my supervisor for achieving second place in the department's Google review initiative.

This recognition made my last day even more meaningful, and I’m grateful for the opportunity and appreciation given.

# data[].attributes.body
On shift from 9am to 5pm.

Conducted cleanliness checks in toilet areas throughout the day.

Replaced used towels, tissues, and personal care items in every unit.

Paid extra attention to pantry hygiene and ensured supplies were sufficient for the day’s usage.

# data[].attributes.body
• I started my shift at 9am and ended at 5pm.
• I continued my training under the housekeeping department.
• I was assigned to assist with cleaning hotel rooms, including making beds, changing linens, vacuuming, and ensuring all amenities were restocked properly.
• I followed a senior staff member to learn the standard procedures for cleaning guest rooms according to hotel standards.

# data[].attributes.body
Started final shift of the week at 9am.

Refilled pantry station with coffee, tea, sugar, and creamer.

Washed and arranged used glasses.

Swept the pantry and hallway floors.

Cleaned toilets and topped up all bathroom amenities.

Replaced used towels and changed all trash liners.

# data[].attributes.body
• Started my shift at 9am at the housekeeping department.
• Observed the daily morning briefing conducted by the supervisor.
• Assisted in preparing housekeeping trolleys with necessary amenities.
• Learned how to manage linen and inventory control.

# data[].attributes.body
On duty at the Housekeeping Department from 9am to 5pm.

Ensured all guest toilets were clean and well-maintained.

Stocked up amenities and ensured each item was up to the hotel's standards.

Cleaned the pantry area and refilled drinks and condiments.

# data[].attributes.body
Performed assigned housekeeping tasks from 9am to 5pm.

Cleaned and maintained toilets and surrounding areas.

Replaced used towels with clean ones and checked amenities supply.

Refreshed pantry supplies and kept the area tidy.

# data[].attributes.attachment_caption
Beautifully decorated the guest room to celebrate their 5th wedding anniversary.

# data[].attributes.body
Assigned duties from 9am to 5pm.

Carried out regular checks and restocking of pantry amenities, especially coffee-related items and drinking water.

Cleaned and arranged the pantry to ensure it remained guest-ready at all times.

Topped up toiletries and replaced used towels in guest washrooms.

# data[].attributes.body
Carried out regular shift from 9am to 5pm.

Focused on toilet cleanliness by sanitizing all surfaces and ensuring a fresh setup.

Completed dust mopping of guestroom floors and public area walkways.

Participated in bed making and ensuring proper arrangement of linens.

Replenished amenities and towels in each unit.

# data[].attributes.body
Completed assigned shift from 9am to 5pm.

Focused on toilet cleanliness and replaced necessary toiletries.

Helped in sorting clean and dirty linen in the laundry room.

Operated laundry machines and ensured proper drying and ironing of sheets, duvet covers, and towels.

Stacked and organized clean linen for daily distribution.

# data[].attributes.body
Completed assigned shift from 9am to 5pm.

Focused on toilet hygiene by scrubbing and disinfecting all areas.

Replaced used amenities and ensured every toilet was well-stocked.

Wiped down and organized the pantry, checking expiry dates and cleanliness.

Participated in bed making for guest rooms and ensured the overall room presentation was neat.

# data[].attributes.attachment_caption
Wiped down three racks of highball glasses in preparation for tonight’s BBQ buffet dinner.

# data[].attributes.body
Started work at 7am for breakfast shift, carried out regular duties including table clearing and cleaning.

Completed floor maintenance, including sweeping and mopping inside and outside the restaurant.

Returned at 6pm for dinner service which included assisting with the weekly BBQ buffet dinner event.

Stayed until 10pm to ensure smooth flow of buffet service and proper clean-up afterward.

# data[].attributes.attachment_caption
Performed additional cleaning duties by wiping and sanitizing the reading area to maintain cleanliness and comfort for the guests.

# data[].attributes.body
Began morning duties at 7am with breakfast service for the group as usual.

Ensured efficient clearing of used items and sanitized the dining area thoroughly.

Took mid-day break at 11am and returned for dinner shift at 5pm.

Managed final dinner service for the group from Singapore before their departure.

Shift ended at 9pm after completing all cleaning and closing tasks.

# data[].attributes.body
Today, my work shift was from 7am to 3pm.

As part of my daily internship routine, I assisted in the breakfast service, cleared and collected used tableware, and ensured cleanliness by sweeping and mopping the floors of Cinta Restaurant and the buffet area.

In addition to my regular duties, I was instructed to carry out several cleaning tasks such as mopping under the tables in the walkway area, vacuuming the carpeted sections, and washing the baby chairs to maintain hygiene and a pleasant dining environment.

# data[].attributes.attachment_caption
Briefing: New Promotion at Cinta Terrace Restaurant – Father’s Day & School Holiday

# data[].attributes.body
On Sunday, I worked a split shift, beginning at 7am and finishing at 11am before returning for my second shift from 5pm until 9pm, in order to accommodate Cinta Terrace Restaurant’s à la carte service hours, which run from 11am to 8:30pm.

During the morning shift, I performed my usual waiter duties by overseeing breakfast service, taking guest orders, delivering food and beverages, and ensuring a welcoming dining experience.

I was also responsible for clearing and wiping down all plates, cutlery, coffee cups, and bowls immediately after guests finished, as well as sweeping and mopping the entire dining area of Cinta Terrace and the adjacent bar area to maintain a clean and hygienic environment.

In the evening, I resumed the same responsibilities for the à la carte dinner service, attending promptly to guest orders, clearing tables, polishing tableware, and keeping both the indoor restaurant and outdoor bar area spotless throughout the shift.

# data[].attributes.body
• I began my industrial training shift at 9am and ended at 5pm.
• I was assigned to the housekeeping department for the whole day.
• I assisted the housekeeping team in carrying out daily cleaning tasks and preparing rooms for guest check-ins.
• I observed and learned the standard operating procedures (SOPs) for room cleaning, linen changing, and bathroom sanitization.
• It was a great opportunity to familiarize myself with the housekeeping workflow and teamwork involved in maintaining guest rooms.

# data[].attributes.body
Continued housekeeping responsibilities during the 9am until 5pm shift.

Cleaned and sanitized toilet bowls, sinks, and mirrors.

Topped up all necessary toilet items including hand wash, tissues, and sanitary bags.

Monitored and arranged pantry supplies with focus on neatness and availability.

# data[].attributes.body
• My shift was from 9am to 5pm as usual.
• I assisted in preparing rooms for check-in, ensuring everything was clean and in order.
• I also learned how to handle the housekeeping trolley, arrange cleaning tools, and restock supplies efficiently.
• The staff guided me on how to report any missing or damaged items found during room inspections.

# data[].attributes.body
• I started my shift at 9am and reported to the housekeeping department.
• I was assigned to assist with pantry setup, including refilling coffee, creamer, tea, sugar, and mineral water.
• I also observed the daily operations and learned about the standard cleanliness expectations in the department.

# data[].attributes.body
Carried out regular housekeeping duties from 9am to 5pm.

Maintained toilet hygiene and cleanliness.

Checked and restocked all amenities in guest rooms.

Refilled and arranged pantry supplies neatly.

# data[].attributes.body
On duty from 9am to 5pm in the Housekeeping Department.

Carried out full toilet cleaning and restocking of towels and toiletries.

Refilled pantry items and ensured proper cleanliness and presentation.

# data[].attributes.body
Completed daily housekeeping responsibilities from 9am to 5pm.

Replenished coffee, tea, creamer, sugar, and mineral water in the pantry and guest service areas.

Maintained cleanliness and ensured pantry presentation met hotel standards.

Continued routine toilet cleaning and restocking of personal care amenities.

# data[].attributes.body
Continued with routine housekeeping tasks.

Cleaned and disinfected toilets, paying close attention to cleanliness details.

Conducted dust mop work throughout assigned rooms.

Made beds and arranged room settings according to standard procedures.

Restocked toilet items and ensured towel supplies were sufficient.

# data[].attributes.body
Performed daily routine from 9am to 5pm.

Cleaned toilets and replaced towels and hygiene items.

Participated in laundry duties: washed dirty linen, handled the dryer, and ironed linens neatly.

Arranged the cleaned linen in proper sections for the next use.

# data[].attributes.body
Worked from 9am to 5pm in the Housekeeping Department.

Cleaned and checked guest toilets, ensuring everything was in good condition.

Refilled amenities and changed towels where needed.

Maintained cleanliness in the pantry, replacing low-stock items.

Made beds and ensured linen was tightly fitted and arranged according to standard.

# data[].attributes.body
Morning duties started at 7am with breakfast coverage and ensuring restaurant readiness.

Helped restock breakfast items and maintained hygienic standards throughout the shift.

Evening shift resumed at 6pm with support for the BBQ buffet dinner, similar to the previous night.

Completed service and closing duties at 10pm after assisting with guest service and clean-up.

# data[].attributes.body
On duty from 9am to 5pm.

Maintained guest comfort by ensuring toilets were spotless and well-stocked.

Changed and restocked towels promptly.

Checked pantry items and disposed of any expired or opened goods, ensuring a fresh setup.

# data[].attributes.body
• I reported for duty at 9am and finished my shift at 5pm.
• On this day, I was assigned to the laundry department instead of housekeeping, as there were not many rooms to be cleaned.
• My tasks in the laundry included sorting soiled linens, operating washing and drying machines, folding clean items, and organizing them for delivery back to the housekeeping team.

# data[].attributes.body
• My shift started at 9am and finished at 5pm, continuing in the housekeeping department.
• I was given the chance to assist in handling check-out room cleaning.
• I helped to collect dirty linen and replenish fresh towels and toiletries.
• I also learned how to inspect rooms to ensure they were ready for the next guests.
• The staff guided me on how to manage time efficiently while completing tasks.
• Overall, the day was productive and helped me improve my skills in housekeeping operations.

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• My tasks continued with maintaining the pantry area.
• I learned how to properly organize and restock the items to ensure everything is neatly arranged for guest use.
• I also helped with checking and cleaning public restrooms and adding toilet amenities such as tissue, soap, and air freshener.