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Hi Mentors,

I’m Kristen Beal, Director of Training here at Ross, and I just want to say how excited I am to be working alongside you as we shape the future of our Admissions team!

One of the most rewarding parts of my role is supporting the onboarding of new Admissions Representatives. I genuinely love this work because I get to witness the very beginning of someone’s journey—when confidence is still building, but the potential is limitless. There’s nothing more fulfilling than helping someone find their stride, connect to our mission, and realize, “I can really do this.”

A strong start creates momentum. When we guide our new reps with clarity, consistency, and encouragement, we’re not just teaching systems—we’re building careers. And you, as mentors, play such a vital role in that process. Thank you for showing up and sharing your experience to help others grow.

I’m grateful to be on this team with you, and I look forward to everything we’ll accomplish together.

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I think I need to include more PRACTICE time in Salesforce to become more confident so new reps focus on the "consultation" of the CIS rather than the details of what and how they record data.

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Your influence, insights, and leadership are exactly what make Ross thrive. I’m so grateful to work alongside you in shaping the future of our admissions team.

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By observing new reps closely and sharing thoughtful insights on Padlet, you’re not only contributing to their success—you’re sharpening your own leadership lens. You’ll practice evaluation, constructive feedback, and reflective thinking, all of which are essential skills for your continued growth as a mentor and admissions leader.

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Knowing that you are being copied on each daily training checklist for each new rep in your region, which of these training materials for new hires do you believe is working? 

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Training Presentations and Recorded Videos

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Do you have a photo you'd like to share? 

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Tell us about you -- how long have you been in admissions, how long have you been with Ross? And outside of Ross, what are your interests and hobbies?