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FINAL REPORT MUHAMMAD DANIAL AIMAN BIN MOHD NORHAIMI (H21A2208)-1

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The first day I came, HR gave me some briefings about the employees and some forms that were filled out to fulfill the training agreement

I also received 3 employee shirts and a training name tag, besides that HR also informed me about some things

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Off Days

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Off Days

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Off Days

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Lots of visitors – patrols conducted every 30 minutes

First Aid kit check

Checked pool drainage system – smooth flow

Normal observation – no incidents

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Routine checks of pool water and temperature

Patrols carried out as usual

Addition of new buoys for emergency use

Extra monitoring in children's zone

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Internal safety briefing for colleagues

Cleaning of the area around the pool

Heavy visitors – all lifeguards fully deployed

No incidents reported

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Review patrol and incident logs

Nighttime surveillance

Indoor zone monitoring during resort family events

Pool lighting inspections

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Reprimanding a group of visitors for playing rough in the shallow zone

Safety buoy inspection

Pool filtration system inspection

Double patrols during peak hours

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Monthly report preparation begins

Full pool system inspection

Final inspection of rest areas and showers

Final pool cleaning

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Internal emergency drills – rescue procedures

Rearranging buoyancy aids

Inspection of lifebuoys and lifeboards

Double patrols due to high visitor numbers

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Additional observation in adult zone during peak hours

Close monitoring in case of presence of outside visitors (Intruders)

Incident report: adult visitor minor injury due to slipping

Treatment provided and reported to supervisor

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Giving reprimands to teenagers playing and jumping around by the pool

Inspection of additional safety equipment

Periodic inspection of drainage system and water quality

No incidents reported

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Patrols as usual – moderate attendance

Pool pump pressure check

Resort family activities – intensive monitoring throughout the event

No incidents reported

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Pool reopens – thorough inspection carried out

Strict control of slippery areas

Water quality and filtration system inspection

Addition of “No Diving” signs

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Cleaning the pool area after weekend activities

Rearranging the rest area

Inspection of the pool lighting system at night

Recommendation of additional lighting for added safety

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Need cover in the snorkeling section

Make a clear briefing on how to use the life jacket and mask, as well as the designated soup signals

Keep guests safe while in the water.

Provide assistance to guests if items are loose and fall to the bottom.

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Pool reopens – thorough inspection carried out

Strict control of slippery areas

Water quality and filtration system inspection

Addition of “No Diving” signs

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Provide weekly safety reports

No incidents reported

Partial pool closure due to heavy rain and lightning

Safety check after storm

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Pool full – all lifeguards on duty full time

Incident report: 2 children drowned but were rescued

Evening observation – many children playing in the deep zone

Parents warned about monitoring children

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Make a re-inspection of buoys and safety ropes

Make a close observation of the inner zone

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Internal safety briefing with lifeguard team

First aid kit inspection

Midweek report sent to supervisor

Reprimand visitors for rough play

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Shower water pressure and drainage system check

Additional supervision in the indoor pool area

School student visit – safety briefing given

Full observation throughout swimming activities

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Cleaning the pool area of ​​leaves and sand

Rearranging the buoy racks

Minor incident report: visitor slipped – minor injury (treated)

Close monitoring in the evening

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Strict security control – pool is very crowded with visitors

Warning visitors who jump into the pool from the edge

Checking chlorine levels and pool water temperature

Preparing daily visitor reports

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No unusual visitors – routine activities carried out

Safety record log check

Rearrange buoys & safety boards

Internal briefing with colleagues

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Pool full – all lifeguards on duty every 1 hour

Minor incident report: visitor slightly injured due to rough play

Recreation area and equipment cleaned after busy weekend

Shower cleaning

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Pool water filtration system inspection

Double surveillance during peak hours

Addition of new safety signs

No incidents reported

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Pool reopens – close monitoring underway

Pool floor cleaning

Emergency drill with resort team

Review of rescue equipment

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First Aid Kit Inspection

No Incidents Reported

Temporary Pool Closure Due to Thunderstorm

Pool Safety Inspection After Rain

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Hot weather – increased pool usage

Additional chlorine level checks are being carried out

High visitor numbers – additional lifeguards are being deployed from the resort

Intensive monitoring is being carried out throughout the day

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Provide weekly brief reports to supervisor

No unusual visitors – patrols proceed as usual

Give reprimands to adult visitors for rough play

Rearrange visitor seating areas

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Pool entrance ladder cleaning

Safety equipment storage rack inspection

Pool pump pressure check

Ensure rest area is clean and safe to use

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Domestic tourist visits – safety briefing given

No incidents reported

Pool area full – double monitoring carried out

Minor incident report: child slips on slippery area

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Water turbidity level check – within normal range

Pool cleaning from leaf debris & sand

Replacing old buoys in the deep zone

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Cloudy weather – regular patrols every 30 minutes

No incidents reported

Adult visitors warned for jumping from unauthorized areas

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Cloudy weather – regular patrols every 30 minutes

No incidents reported

Adult visitors warned for jumping from unauthorized areas

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Routine inspection of shower plumbing system

Cleaning and rearranging lounge chairs

Compiling data for monthly reports

safety inspection for the this week

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Safety briefing for student groups

Addition of buoys near the middle zone of the pool

Sunny weather, pool fully used throughout the day

Strict monitoring and no incidents reported

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Minor incident report – minor injury while sliding in

Increased monitoring of shallow areas

Preparing briefing materials for student visits tomorrow

Double patrols in the evening

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Provide mid-month report to supervisor

Ensure there are no hidden dangers around the pool

Tight control – visitors from local travel agencies

No incidents reported

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Reprimanding teenagers for playing push-pull by the pool

Water quality check after afternoon rain

Indoor rescue training with resort security team

Rearrangement of buoy locations & First Aid kit

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Reorganize lifeguard duty schedule

Patrols every 30 minutes

Final inspection of filtration system

Cleaning of area around pool

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Hot weather – increased pool usage

Indoor zone monitoring throughout the day

High visitor numbers – 1 additional lifeguard to assist

Incident report: leg cramps while swimming (assisted & stable)

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Water pump and drainage system inspection

Replacing worn out buoys

Strict control due to company visits

Safety briefing for group leaders

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Shower area floor cleaning

Weather is gloomy – activities are going smoothly

Pool water pH check

Child safety monitoring in shallow zone

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Addition of safety buoys in shallow areas

Provide pool facility usage reports

High visitor numbers – three-session surveillance

Incident report: visitor falls on pool ladder

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Lifeline and whistle inspection

Rearranging safety logbook

Providing light assistance to visitors with headaches after swimming

Close observation of adult pool

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Drainage system inspection after night rain

Cleaning up leaves from pool area

Sunny weather – lots of visitors, continuous monitoring

Rearranging safety equipment in original place

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Arrange chairs and rest area after morning session

Minor incident report – child slipped (minor injury)

Safety briefing to family visitors from travel agency

Double patrols throughout the day

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Strict security control – pool is very crowded with visitors

Warning visitors who jump into the pool from the edge

Checking chlorine levels and pool water temperature

Preparing daily visitor reports

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Cleaning of pool and surrounding surfaces after busy weekend

Reviewing safety equipment

End of month inspection of all systems and equipment

Compiling safety report for final review

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Close observation of the deep pool zone

Providing assistance to visitors who are out of breath while swimming

Reprimanding a group of visitors for playing rough

Periodic inspection of the shower area and changing rooms

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Reviewing the night pool lighting system

Suggestions for additional lighting sent to management

In-depth inspection of First Aid kits and buoys

Rearranging monthly work schedule

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Off Days

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Off Days

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Cloudy weather – monitoring continues as usual

Light trash cleaning around the pool

Indoor emergency drill (rescue simulation)

Re-evaluation of safety systems after training

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Pool water cleanliness level check

Addition of safety signs inside

Pool filter pump pressure check

Water system report submitted to technical department

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Safety briefing for group visitors

Monitoring the deep zone during group swimming activities

Reprimanding several adult visitors who were disrupting the swimming path

Rearranging the buoy racks

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Shower pipe and water tank inspection – no leaks

Daily reports submitted to supervisor

Rainy weather – stricter supervision due to slippery floors

Partial pool area closure due to safety factors

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Strict control – pool crowded with visitors

Minor incident report: visitor slightly injured (slipped)

Routine monitoring and supervision of children's zone

Addition of “No Diving” signs

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Job review session with colleagues

No incidents, moderate visitors

Month end with thorough inspection of pool and safety equipment

Preparation of monthly activity report

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Rainy weather all day – pool temporarily closed

Pool area maintenance from standing water

Pool reopened – ensure safety is restored

Monitoring all day – no incidents

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Review emergency safety equipment

Check pool water quality

Give assistance to patrons with minor injuries on the pool floor

Incident report sent to supervisor

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Additional controls for resort pool events

Pre & post event safety checks

Rearranging pool lounge chairs after night storm

Preparing pool condition reports

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Replacing faded safety signs

Reporting a case of tourist's lost sunglasses

Night swimming activities closely monitored

Giving reprimands to youth groups

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Tight security – family activities

Helping children slip (minor injuries)

Safety briefing for new visitors

Extra chlorine level check after night rain

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Evening security increased – many children visiting

Advising parents on monitoring children

Replacing old buoys with new ones

Confirming water turbidity levels – normal

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Routine pool inspection as usual

Pool filter cleaning

Safety equipment usage level report

Lifeline and whistle inspection

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Marking slippery areas after heavy morning rain.

Adjustment of patrol duty hours in conjunction with the weekend.

Continuous patrols throughout the day.

Preparing minor incident reports.

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Checking water pressure in shower room

A brief report submitted to supervisor

A brief safety briefing to group visitors

Providing assistance to tourists experiencing minor cramps

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Security patrols as usual.

Reprimanding adult visitors who are not wearing appropriate swimwear.

Monitoring children's swimming activities.

Cleaning the pool surface from fallen leaves.

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Emergency simulation training with resort team

Pool area preparation for arrival of large tourist groups

Increased monitoring during end-of-month holidays

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Unstable weather – additional surveillance is underway.

Pool temporarily closed due to thunderstorms.

Conducting re-inspection of pool drainage system.

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Checking chlorine and pH levels in the pool – stable readings

Providing assistance to tourists who fell near the pool

Compiling weekly reports with the security team

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Prepared new work schedule for May.

Collaborated on safety training with resort emergency team.

Tighter controls in conjunction with busy weekend.

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Temporarily closed the pool due to a small leak in the filter section.

Damage report sent to the maintenance department.

Pool reopened after repair work was completed.

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Safety briefing for resort visitors during school holidays.

Re-arranged buoys and safety boards.

Provided first aid to visitors experiencing muscle cramps.

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Checking the pool drainage system after heavy rain the night before.

Reprimanding teenagers for playing rough in the shallows.

Checking the water pressure of the pool shower.

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Monitor visitor activities and issue safety warnings when necessary

Send weather reports and hazard alerts if relevant (strong winds, heavy rain)

Provide basic emergency assistance (First Aid) for minor incidents

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Daily pool inspection (depth, cleanliness, chlorine level, temperature)

Inspection and re-arrangement of safety equipment (buoys, lifelines, flotation boards)

Pool patrols (every 30–60 minutes)

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Reorganize patrol schedules after changes in operating hours.

Conduct internal emergency drills (mock rescue).

Clean pool area after family events (resort events).

Submit monthly pool safety reports.

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Heavy rain – pool temporarily closed, area monitored.

Posting slippery warning notices after rain.

Thorough inspection with resort safety supervisor.

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Provide safety briefings to school tour groups.

Prepare monthly reports on the use of safety equipment.

Assist children who slip (treat minor injuries, report to parents).

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Reprimanded 3 adult visitors for dangerous diving.

Replaced a damaged life buoy.

Accompanyed a family who reported missing items near the pool

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Provide safety briefing to visitors (11:00 AM)

Light assistance to children slipping at the edge of the pool

Weather report and frequency of pool use

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Opening the umbrella, washing the leaves until they were clean, opening the counter and taking towels from the laundry.

Make sure pool are clear

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Opening the umbrella, washing the leaves until they were clean, opening the counter and taking towels from the laundry.

Learned many languages ​​such as Spanish, Chinese, French and Arabic.

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Opening the umbrella, washing the leaves until they were clean, opening the counter and taking towels from the laundry.

Here I learned how to overcome problems such as how to arrange towels neatly. This is to attract the attention of the guests so that the image of the resort is maintained.

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Opening the umbrella, washing the leaves until they were clean, opening the counter and taking towels from the laundry.

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I got first shift, so I had to learn how to clean the pool area so it looked clean. Among them were, opening the umbrella, washing the leaves until they were clean, opening the counter and taking towels from the laundry.

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I was given information about the working hours, which are two different shifts.

7am- 4pm (first shift)

11am- 8pm (second shift)

Each shift has its own role and tasks.

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I was introduced to the head who takes care of the pool, his name is azuhairi who has been serving for 4 years. There is a variety of knowledge given.

I learned how to solve problems if guests complain about various problems.

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For the next day I learned how to take a towel until I mastered it. I also introduced myself to the staff who worked with me, namely the Recreation department and worked as a life guard at the swimming pool.

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On the first day, I was taken by the HR department to introduce several areas and identify which department I was assigned to. After that, I was introduced to several staff and managers who would give me guidance

I was given the first task which was to learn the towel collection system, because this resort provides towels for outdoor activities.