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Welcome to the Knowledge & Library Service!

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Welcome to the Knowledge & Library Service!

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Watch our video for an overview of our services and resources. Contact us with any queries on trust.library@nhs.net or visit us in the Education Centre. Our reading rooms are open 24/7 and the office is staffed 8.30am to 5pm Monday-Friday

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NHS Leadership and Management Self-Assessment

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NHS Leadership and Management Self-Assessment

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Check out our Leadership reading list! To see books in other libraries, check our regional catalogue

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Great leaders inspire others! Check out our books on mentoring to see how you can encourage others to learn and develop personal and professional skills.

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Check out our Quality Improvement Padlet for lots of ideas on improving performance, development, skills....

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We offer leadership development opportunities for future and current leaders empowering you to create a truly inclusive and vibrant leadership community across the South East to deliver better health and care outcomes for our patients. Working with NHS organisations and systems in the region, we harness the talent and potential of all our workforce so we can collectively meet the objectives set out in the People Plan and the ambitions of the Long-Term Plan. Find out more how we can support you, your team, your organisation and your system.

Ali Jennings, Head of Leadership and Lifelong Learning – South East

NHS South East Leadership Academy

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We offer leadership development opportunities for future and current leaders empowering you to create a truly inclusive and vibrant leadership community across the South East to deliver better health and care outcomes for our patients. Working with NHS organisations and systems in the region, we harness the talent and potential of all our workforce so we can collectively meet the objectives set out in the People Plan and the ambitions of the Long-Term Plan. Find out more how we can support you, your team, your organisation and your system.
NHS South East Leadership Academy

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We offer leadership development opportunities for future and current leaders empowering you to create a truly inclusive and vibrant leadership community across the South East to deliver better health and care outcomes for our patients.

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Welcome to the home of health and care leadership development. Our curriculum of programmes, resources and activities bring world-class learning and development to NHS people and partners.

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Welcome to the home of health and care leadership development. Our curriculum of programmes, resources and activities bring world-class learning and development to NHS people and partners

News and blogs

Ras Kahai, Disability and Wellness Network Co-Chair at Royal Brompton and Harefield Hospitals, explains how increasing visibility of disabled leaders is key to shifting mindsets.
Senior leaders

Our senior leader offers include access to rest and restore spaces, mental wellbeing support, executive coaching and support for new CEOs Find out more about our support offers
Programmes and apprenticeships

Our programmes and apprenticeships are designed to help everyone in health and care discover their full leadership potential and achieve the highest standards Find out about programmes and apprenticeships
Support for ICS development

Explore our range of flexible offers to support integrated care system (ICS) leadership development and resources for newly appointed integrated care board leaders including podcasts, articles and much more Find out more about support available
Our Leadership Way

Our Leadership Way sets out the compassionate and inclusive behaviours we want our leaders at every level to show towards colleagues and individuals Find out more about Our Leadership Way

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Leadership Academy - Better Leaders, Better Care, Brighter Future

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Welcome to the home of health and care leadership development. Our curriculum of programmes, resources and activities bring world-class learning and development to NHS people and partners Ras Kahai, Disability and Wellness Network Co-Chair at Royal Brompton and Harefield Hospitals, explains how increasing visibility of disabled leaders is key to shifting mindsets.

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We tune into the latest change thinking and practice in healthcare and other industries around the world – translating this learning into innovative, practical approaches to change.

We positively impact people’s lives by building a generation of transformational leaders who together can tackle the biggest challenges in health, care and beyond.

A diverse team, specialists in our fields. What unites us as a team is our vision, values, and versatility.

The team has emerged through years of supporting change in the NHS and the wider health and care system.

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We tune into the latest change thinking and practice in healthcare and other industries around the world - translating this learning into innovative, practical approaches to change.

We positively impact people's lives by building a generation of transformational leaders who together can tackle the biggest challenges in health, care and beyond.

A diverse team, specialists in our fields. What unites us as a team is our vision, values, and versatility.

The team has emerged through years of supporting change in the NHS and the wider health and care system.

Unique approaches from working in a space at 'the edge'

Expertise from subject leaders with background in the NHS and related disciplines

Facilitating new approaches, accelerating change

Creating change agents and change agency - helping people find their own solutions to challenges

Brokering connections between the traditional 'system', and the 'grassroots', including frontline staff and service users

Building energy for change

Thought leadership, curating the latest developments in system change

Changing conversations.

You can find out more about who we are and what we do by exploring this site, or you can contact us or follow us on Twitter.

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We tune into the latest change thinking and practice in healthcare and other industries around the world - translating this learning into innovative, practical approaches to change. We positively impact people's lives by building a generation of transformational leaders who together can tackle the biggest challenges in health, care and beyond.

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A fun sketchnote from NHS Horizons

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Leading Well for Staff Health and Wellbeing in the NHS

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Leading Well for Staff Health and Wellbeing in the NHS

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Develop your understanding of your own health and wellbeing to better lead and support your colleagues, and organisation.

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Develop leadership skills that support staff mental and physical wellbeing

The health and wellbeing of NHS staff is essential to the quality of care provided to patients, service users and communities.

The Covid-19 pandemic placed unprecedented pressures on the health care workforce and is now compounding longstanding inequalities. Inadequate resourcing and chronic excessive workloads pre-date the pandemic, when stress, absenteeism and retention were already at very concerning levels.

Deepen your understanding of the health and wellbeing needs of your staff

The role of a manager and leader in protecting, supporting and promoting the health and wellbeing of staff has never been more necessary and urgent. Even if many of the forces that undermine workforce health are beyond the gift of any individual to change or influence, there are still things that managers and leaders can do to create cultures of care that foster wellbeing and create better mental and physical health.

Learning from specialists in leadership and organisational development within the UK health and care sector, you'll explore different leadership styles and reflect on how your personal style impacts on staff health and wellbeing.

Learn where to focus your attention as an effective leader

You'll consider how physiological, structural, cultural, and individual interventions and needs can inform a leader's approach to supporting staff wellbeing.

Referencing real-life case studies, you'll be able to shape a more inclusive and equitable work environment.

Put your leadership and communication skills into action and develop a culture of care

You'll finish this course by exploring emotional self-awareness and self-compassion as a foundation for effective leadership, learning how to foster team dynamics using open dialogues, problem-solving, and inquiry and advocacy.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you'll be able to...

Who is the course for?

This course is designed for current and aspiring leaders within the NHS. It's suitable for those working in clinical and managerial contexts, as well as senior leaders, team leaders and managers.

Whilst the course is focused on NHS leaders, it may also be beneficials to leaders and managers working in related fields such as social care and the voluntary or community sectors.

Learning on FutureLearn

Your learning, your rules

Courses are split into weeks, activities, and steps to help you keep track of your learning

Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities

Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

Experience the power of social learning, and get inspired by an international network of learners

Share ideas with your peers and course educators on every step of the course

Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

As you work through the course, use notifications and the Progress page to guide your learning

Whenever you're ready, mark each step as complete, you're in control

Complete 90% of course steps and all of the assessments to earn your certificate

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Leading Well for Staff Health and Wellbeing in the NHS - FutureLearn

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The health and wellbeing of NHS staff is essential to the quality of care provided to patients, service users and communities. The Covid-19 pandemic placed unprecedented pressures on the health care workforce and is now compounding longstanding inequalities. Inadequate resourcing and chronic excessive workloads pre-date the pandemic, when stress, absenteeism and retention were already at very concerning levels.

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Leading an agile workforce in the NHS (2022)

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Leading an agile workforce in the NHS (2022)

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The report outlines what NHS leaders need to focus on to effectively manage an agile workforce, based on interviews with 32 leaders and workers. Agile leaders need to effectively manage staff who may be working flexibly at different times, places and in different roles, to service the changing needs of the NHS. To facilitate effective management and foster good team working, the researchers found that ‘Professional Intimacy’ was an important and necessary key resource. In the report they outline what Professional Intimacy involves, and how leaders can develop and support this within their teams, as part of the NHS’s mission to become an organisation that offers ‘flexibility by default’.

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Independent and bitesize learning - NHS South East Leadership Academy

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Independent and bitesize learning - NHS South East Leadership Academy

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Here you will find a mixture of learning opportunities, including virtual sessions, group support, 1:1 support, work based learning and positive action initiatives in the form of 3 key areas;

Leadership Bites – Short learning guides to “learn in 20 minutes” about key topics to enhance your self-awareness and understanding, to develop your skills as a leader, including virtual leadership and leadership styles, and wellbeing for you and your teams.

Leadership Shorts –Short recordings of key leadership topics, hosted by the South East Leadership Academy with leaders from across the South East to share their learnings and experiences.

Leadership Espressos and Masterclasses – 60-90 minute group sessions, based on key leadership topics, which will be theory based and practical. These will also offer a great opportunity to network with other leaders across the South East and share your learnings and experiences.

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Learning plays an important part in our day-to-day roles, and we know that your time is precious. That's why we've designed and developed our bitesize learning interventions to be short, sharp and agile, with the ability to be accessed whenever its convenient for you.

Here you will find a mixture of learning opportunities, including virtual sessions, group support, 1:1 support, work based learning and positive action initiatives in the form of 3 key areas;

Leadership Bites - Short learning guides to "learn in 20 minutes" about key topics to enhance your self-awareness and understanding, to develop your skills as a leader, including virtual leadership and leadership styles, and wellbeing for you and your teams.

Leadership Shorts -Short recordings of key leadership topics, hosted by the South East Leadership Academy with leaders from across the South East to share their learnings and experiences.

Leadership Espressos and Masterclasses - 60-90 minute group sessions, based on key leadership topics, which will be theory based and practical. These will also offer a great opportunity to network with other leaders across the South East and share your learnings and experiences.

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Learning plays an important part in our day-to-day roles, and we know that your time is precious. That's why we've designed and developed our bitesize learning interventions to be short, sharp and agile, with the ability to be accessed whenever its convenient for you.

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What benefits do healthcare organisations receive from leadership and management development programmes? A systematic review of the evidence (2020)

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What benefits do healthcare organisations receive from leadership and management development programmes? A systematic review of the evidence (2020)

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Abstract Introduction Leadership and management training/ development programmes have gained increasing institutional attention in healthcare organisations, and they have a wide variety of formats and approaches. However, limited evidence exists about effects of these programmes for the organisations that sponsor them. A minority of healthcare systems in the USA measure the impact of these programmes on organisational metrics such as staff turnover or cost savings. This systematic review sought to answer the question, ’What evidence exists that leadership and/or management development and training programs yield benefits for health care organizations?’ These benefits could include return on investment, improved productivity/cohesion/teaming, or increased use of specific management skills (eg, strategic planning) that would directly benefit the organisation. Methods We followed Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines to conduct a systematic review of the relevant literature. We conducted two searches in PubMed and one in ABI/Inform, a business literature database. All articles included for the study were further categorised according to their relevance for answering the research questions, using predefined criteria based on their methodology and reported findings. Results Our search included 2462 studies, of which 55 met criteria for inclusion. We identified four potential organisation-level benefits to leadership and management training programmes: benefits to other staff (besides those who participate in the programmes), improved patient safety and satisfaction, tangible benefits from projects that were part of the programme and improved ability/confidence using leadership-related skills by programme participants. However, the research base on this topic is limited. Conclusion Although this research identified potential benefits of leadership and management programmes at the organisation level, additional research is needed to make definitive conclusions about their impact.

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Improving leadership should include support for leaders' wellbeing (2022)

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Improving leadership should include support for leaders' wellbeing (2022)

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The recent review of health and care leadership by Messenger and Pollard1 has generated attention for its recommended “shake-up” 2 of NHS leadership. Although it is hard not to see these headlines as part of the long cherished UK media and political tradition of NHS manager bashing (despite compelling evidence3 that the NHS is under managed compared with many other organisations and sectors), the substance of the report contains some important points that are worth emphasising.

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Why healthcare leadership should embrace quality improvement

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Why healthcare leadership should embrace quality improvement

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Healthcare staff often have a positive experience of quality improvement (QI) compared with the daily experience of how their organisations are led and managed.1 This indicates that some of the conditions and assumptions required for QI are at odds with prevailing management practices. For QI to become pervasive in healthcare, we need to change leadership and management.

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Medway NHS Foundation Trust Knowledge and Library Service | LinkedIn

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Medway NHS Foundation Trust Knowledge and Library Service | 68 followers on LinkedIn. Best knowledge. Best practice. Best care. | The Medway Knowledge and Library Service offers the best resources to support clinical decision making, research, and lifelong professional development to all Medway NHS…

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The ILM Centre inducted the  17  ILM  Level 3 Award in Leadership and Management participants from clinical and non-clinical departments on the 8th of August 2023.  Take home for the first class session that is coming up on  Tuesday 29th August will be a debate 'Are leaders born, formed or made? I will keep you posted on the group's submissions. Watch out!

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The ILM Centre inducted the  17  ILM  Level 3 Award in Leadership and Management participants from clinical and non-clinical departments on the 8th of August 2023.  Take home for the first class session that is coming up on  Tuesday 29th August will be a debate 'Are leaders born, formed or made? I will keep you posted on the group's submissions. Watch out!