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We are asking them every detail of the worst thing that has ever happened to them.

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Active listening

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It means to me that we keep in mind the client’s past trauma, triggers, and needs when working with them on their case.

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Willingness to be flexible and to adapt to a client’s needs

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Keeping my mental and emotional capacity healthy   

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Keeping my mental and emotional capacity healthy   

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learning to navigate sensitive conversations in the way that we are not causing discomfort or reharming to our clients

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Awareness of trauma they have gone through and being sensitive about that🫶🏽

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Understanding second hand trauma