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Protecting you against phishing:

https://blog.google/products/g-suite/protecting-you-against-phishing/

Remote Access Scams:

https://www.scamwatch.gov.au/types-of-scams/attempts-to-gain-your-personal-information/remote-access-scams

Protect yourself from phishing:

https://support.microsoft.com/en-us/windows/protect-yourself-from-phishing-0c7ea947-ba98-3bd9-7184-430e1f860a44

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Definition:

An attempt to trick someone into giving information over the internet or by email that would allow someone else to take money from them, for example by taking money out of their bank account.

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How to recognize:

- Urgent call to action or threats
- First time or infrequent senders
- Spelling and bad grammar
- Generic greetings
- Mismatched email domains
- Suspicious links or unexpected attachments

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How to protect myself:

- Never click any links or attachments in suspicious emails
- If the suspicious message appears to come from a person you know, contact that person via some other means such as text message or phone call to confirm it.
- Report the message.
- Delete it.

Never email personal or financial information, review your credit card and bank account statements.

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Definition:

- Scams that try to convince you that your device or internet has a problem and that you need to buy new software to resolve them.

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How to identify:

- You receive a phone call from someone who claims to be working for a large tech company or technical support service provider, informing you that your computer has a problem.

- They will ask for remote access to your computer to fix the problem.

- They will ask you to buy software or sign up for service to fix your device.

- They will ask for personal information, bank account or credit card detail.

- The caller will be very persistent.

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Protecting yourself

- Never give remote access of your computer to an unsolicited caller

- Never give your personal, credit card or online info through the phone.

- Hang up immediately if you receive a phone call out of the blue, requesting remote access to your computer.

- Buy anti-virus and anti-spy software from a trusted source, research before purchasing.

- If you have received many unsolicited phone calls and emails, consider changing your phone number and Email address.

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Definition:

- Hacking is when a criminal gains access to your personal information using technology to break into your computer, devices, or network.

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How to identify:

- You are unable to log into your devices and or online accounts.

- You notice a new icon on your screen, or your computer is slower.

- Files have been either moved or deleted.

- Pop-up boxes start to appear, either offering to ‘fix’ or just say ‘close’.

- You have unexpectedly large phone data or internet bill.

- Money started to disappear from your bank without reason.

- Your phone is showing ‘SOS only’ where the reception bars used to be.

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Protecting yourself:

- Update your anti-virus and anti-malware, only purchase from a reliable source.

- Use your security software to run a virus check if you suspect something.

- Call the anti-virus software provider, or a computer specialist if you still have concerns.

- Secure your network, avoid using public Wi-Fi to access or provide personal info.

- Choose a PIN and passwords that would be difficult to guess, do not save them on your phone or computer.

- Beware of free download and access websites. They may install harmful programs without you knowing.

- Do not use software that auto complete online forms.