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stop unlocking people’s cars and houses and how much will that cost to repair? How much is it going to cost to store the data and will money need to be spent to invest in security measures to prevent the data from being stolen. What if the data is stolen then more money needs to be spent in order to get it back or gather it again. 

 
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Oli - Group 2
Oli - Group 2                   
 What impact will it have on ways of working, people, processes?

Likely the most useful impact that this card would have outside of convenience uses such as an easy form of ID, it would be easier to make medical decisions as an individual’s medical information would be stored on their card. In addition to this in terms of working, hiring individua

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Ben Martin, Neo Field Davies and Kieran Lewis

•Does technology enhance what the users already do?

The technology would enhance what the users already do in a positive manner because it would allow for greater efficiency due to all of a user’s details and important documents being contained in one location making it far easier for a user to do a variety of different activities without the need of several documents. For instance, the user could use the card as a passport, bank card and health record storage system for a holiday rather than separate documents being required which therefore increases the efficiency of the user’s everyday activities through technology.

·         However, the technology may also lead to an increase in identify theft and fraud as the user only holds one card and if this was to be stolen then the thief would have access to a user’s full personal data. Also, loss of the card could be catastrophic for the user as they are at risk of finances, personal data and medical records being stolen.

•Will it be easy to use and intuitive?

·         The technology would also be easy to use because the card would be programmed to contain all details required by the user and therefore the card could be used for all it’s intended purposes easily to the benefit of the user.

•Will the system increase performance and be reliable and available as users expect?

·         Biometric “all in one” cards would increase performance as a user would only have to be in possession of their card to complete a plethora of tasks meaning that the user could divert attention onto other areas.

·         However, the cards may become unreliable and not readily available in the event of fraudulent copying of the cards which would compromise a user’s identity and could result in a loss of finance taking place. Additionally, the cards may not be readily available due to cost and the time required to distribute cards to the entire population of the UK, thus implying there may be a backlog of users requiring cards.

•What about users with additional needs?

·         Furthermore, for users with additional needs the cards would not provide a positive user experience because if a user was to be blind or partially sighted then they could not use the card meaning they would be restrained to traditional means of identification such as multiple documents being required. In addition, users with additional needs such as the hard of hearing may also have issues as if they were questioned on any details of the card then they could not respond in a traditional way (however this is the same for all forms of identification).

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There will be costs of having to train staff. For example, there may be money costs for having to employ people who already know how to work the system to then train the existing employees. There may also be time costs, for example, it may take a while for the employees to figure out how to use the systems effectively, which may push back the time for when the systems are fully working for consumers.

Some staff may not be happy with this change as it could take  a lot of time to be able to know how to work this system efficiently. Learning this new system may be a problem for those employees who do not agree with the new all-in-one card as they are not motivated to want to learn it properly.

For this new system, staff will need to have a higher level of technical expertise to be able to notice if there are any issues arising with the system. Companies may need to hire employees new employees and fire/train the existing employees.

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Productivity- I believe that with this new all-in-one card people will feel more productive as it saves them more time and effort as this new card can be used to replace other objects, like for the staff they can have the all-in-one card act as a sort of staff card while working in a company and for customers they can use the card as a bank card/club card for certain locations and shops, this can make the people feel that the technology is actually helping them in their day to day life. However other people may also feel like it is halting their productivity as they need time to get used to the new system and confusion may cause them to be less productive than usual.

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Jamie - Group 3

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Security Considerations for IT Systems on Organisations

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It would need to be considered whether the biometric card would work with existing systems, for example; would the card be able to work with the current card readers or would they need to be redesigned? Would the biometric card work as a way of contactless payment as it works now, it would need to be considered if that would be safe and secure. Nowadays it is becoming simple for card readers and card machines to be fake and to take your bank details, it would need to be discussed how simple it would be for the biometric card to be in this situation, personal details, financial details and medical details would be breached and therefore in depth consideration would be needed to assure the biometric card is as safe as it can be, minimising threats to the users.

Existing records, whether that be financial, medical, customer and sales records, would either be lost or would have to be transferred over somehow, this would take up so much time and may not be completed in time. It would need to be considered which way would be the most efficacious for time and for security.

This system is designed by the government. They have produced an all-in-one card which contains all of your personal data (blood type, dna, DOB etc). This card can be made for purchases, used as a passport and birth certificate. This can be quite useful for some consumers as it has all of your details in one card.

As this system will be automated, that will reduce the risk of human error which can make it more reliable as the data you have given is not being held by people. However, there are still risks that the computer system can get hacks or be infected by malware which can put all the data on that system in jeopardy.

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Lost touch - With this new card businesses may feel that they are losing touch with their customers while also losing touch with their staff as these cards can be used to cut of a lot of interaction with the companies people work for and these cards could also be used in job applications to see all the information about a person and this could inturn cut off having to go for job interviews. If this card came to be and companies could access all of our information they may pass judgement on potential jobs without meeting the applicant which could prove to be a annoyance to the applicant as they may be different to what the card may let on. However on the other hand some people may feel this this will allow the employees to have a deeper connection to the company as their leaders know about them, so any gifts etc. can be personalised more and trust has the opportunity to grow further.

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Big Brother - The customers may feel unsatisfied as all of their personal details can be accessed easily through the card. They may feel like their security is under threat and that they are constantly being monitored. This could have the negative effect of the employers refusing to continue with their job when the program is enforced, or customers may feel this would make them vulnerable and may refuse to go to that place. On the other hand these could be positive as both the employees and the customers alike may feel ensured, if the company is well known as being trustworthy, and may feel certain that the leaders will look after then, use the data to protect them and will not use the data unfairly.

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(Group 2) Timescales and downtime – how long? Is there a plan B? How is downtime of existing systems minimized?

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(Group 2) Timescales and downtime – how long? Is there a plan B? How is downtime of existing systems minimized?

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This project will take many years to create and get running this is because of the amount of change that needs to happen in order to make it run most if not everything will needed to be changed from cash points to cars. The plan B could be to keep the original way of paying going until this new system is installed everywhere however I feel that it will be many years before this happens. The time to update all of these machines too is again many years due to how many machines there will be in use.

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Time it takes to put in place? How will the changeover happen?

This process will take years upon years to come into play and get every single person functioning with all of their data collected. This is because there is going to be hundreds of millions of data pieces needed to be collected from all around the UK. On top of that the people will have to look through all data sets to find every bit of data, and some data might not even be on a system. Therefore, this data will then have to be found out in person which could take weeks for just one person. The changeover will happen in a discrete way as nothing will change in how things are done until this is ready for everyone to use. Once it is ready, all people will be given their ‘id’ and they will then have the opportunity to use it. Some people may not want to, and still do things ‘normally’.

Testing – who and how will the system be tested?

Get a few finished ‘ID’ cards with all data on there, and see if it does everything it says. Does it unlock a car? Does it have the ability to link to the bank and pay for things? When scanned does it have all of the information needed to be an ‘All-in-one’ card? They can sample at least 1000 of the finished ID cards to keep it accurate and properly test something on this national scale.

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Group 2

How much is it going to cost?

The cost will be huge. There needs to be money to create everyone at least one biometric card for 60 million people. As well as this there are massive expenses just collecting everyone’s data. For example who is going to be paid to do it, what equipment needs to be used.

What might ongoing costs be? Maintenance? Redundant systems?

What happens if someone loses their card, do they have to pay for it or will the government give them a new one? How are the cards fixed for example if they stop unlocking people’s cars and houses and how much will that cost to repair? How much is it going to cost to store the data and will money need to be spent to invest in security measures to prevent the data from being stolen. What if the data is stolen then more money needs to be spent in order to get it back or gather it again.

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What impact will it have on ways of working, people, processes?

Likely the most useful impact that this card would have outside of convenience uses such as an easy form of ID, it would be easier to make medical decisions as an individual’s medical information would be stored on their card. In addition to this in terms of working, hiring individuals would become easier as the process of confirming identity would be quicker

What impacts will it have on people costs? Training? Skilled Personnel?

In order to make a scheme like this successful it is likely that a wide range of specialists would need to be employed. In addition to this, they would also need to be trained. In terms of costs this would likely cost millions, furthermore. People would also need to be permanently employed to maintain such a system costing them even more.

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(Group 2 )Can this be related to the benefit received?

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(Group 2 )Can this be related to the benefit received?

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In order to make this beneficial the initial cost would have to be lower than what it is this is because the amount of money needed to create this is very high also the only benefit that will actually be received from this is time, as this will allow for things to be done quicker.

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