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All.4. - Does the square footage need adjusting? I don't know if it would be up or down or not at all; just something to consider.

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All.5. and IV.1. - "Ample space" and "study rooms" are mentioned, but "meeting rooms for community use" don't seem to be mentioned anywhere in the Standards, expcept the Policies appendix.

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II.1. - Add "email"?
II.1.c. - Expand Internet searching to include usage and navigation?
II.1.e. - Add "including OPAC"?

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II.1. and III.4. - Switch? It seems the smaller libraries are more efficient/effective offering one-on-one training, rather than low-attendance classes.

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All.2. - Change image evaluation to biannual? The boards have too much to do if they do it all. This doesn't need to be done every year?, and I'd rather they concentrate on personnel evaluations...

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All.6. - I don't know... Sometimes I wonder...

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V.2. - Remove? Just include with All.5.?

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All.2. - Part-time library staffers should get percentage raises, just like other county employees, whether PT or FT. (Morgan Co library directors of 30+ years have never gotten a raise until this past year, because PTers don't get raises in Morgan Co.)

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All.3. and 5. - Terminology: continuing education programs vs workshopvs in-service vs CE contact hours. Needs to match LSA. I would still like "20 contact hours with max 5-hours web-based".

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IV.3. and 4. - Needed? Remove or explain better?

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All-V - Change the staffing numbers for any of the levels? Big jump from Level I to II especially... Though a lot of Level Is are really "community libraries"... And I've got Level II libraries that have used 3 FTE for budget increase justifications.

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All.5. - Decrease the 30 minute wait time?

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All.8. - Review quarterly instead of monthly?

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All.11. - Explain better?

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III.e. - Do meeting rooms count?

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III.4. - Move scanning equipment to lower level?

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III.7. - Move color printing to lower level? Though the toner is expensive...

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IV.2. - Needed still, with all the web-based photo-editing available? Though the more sophisticated software still probably needed...

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V.6. - Lisa still agree with this one?

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All.2. Explain "complete update" better? Can be confusing.

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All.7.a. Increase weeding percentage?

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All.9. Decrease "2 items per capita"? Library space is needed for other things?

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IV.1. - Relook at what technology metrics really should be tracked and what are feasible to track? Should one-on-one help sessions be its own statistic on the Public Library Survey?

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BJ  Computer maintenance and computer teaching are two different skill sets. It is rare to find someone who can do both very well.  

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BJ  Computer maintenance and computer teaching are two different skill sets. It is rare to find someone who can do both very well.  

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I suggest that we ask libraries to perform community study to find needs and identify organizations that libraries can partner with to meet needs in the community. The most successful libraries are those that constantly look beyond their walls. cbm

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I suggest we ask libraries to have minimum of programs outside of the library walls. A % perhaps? cbm

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We need to look at the structure of this this part. Some standards are only mentioned in the first levels, but many libraries go straight to their level as it is not cumulative as the rest of the survey. cbm

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Technology person onsite responsible for web presence

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Technology person onsite responsible for web presence

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Libraries should have one person in charge of social media and website. cbm

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Should be able to update their own website daily

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Should be able to update their own website daily

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Many libraries have people outside their library to update and edit site.

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Most f our libraries are lagging behind on web presence. They need higher standards to meet. cbm

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Local revenue per capita? Change numbers?
cbm

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Board hires Director; Director hires and

supervises staff
cbm

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I suggest we reword Qualified Director as we cannot take anything form these responses.
cbm

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Suggest that we put a standard for measuring the impact of technology training, outreach, service programs etc.. for participants and that the bard reviews these results with the library director.

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IV.2. Define IT expertise to include training, experience, etc. Whether a dedicated employee or not?
I 3-5 Need to adjust when Lauri rolls out new CE Requirements

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I.1. Each of the items a-e should be on standards survey (Still need a training/certification program for this)
I.2. Does Appendix VI still apply? Please review with experts and Kansas State Library. May need to consider WiFI load from patron devices
IV.3. Is this reasonable? Academic institutions often resist this due to network security issues. Or can we have recommended solutions?

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Per-capita expenditures are in charts on pg. 12 but not on list

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I.5 - Define evening hours "after 5 pm"
II.3. - at least 4 hours for Level II and up
II.1. change to 6 times per year for Levels II and III
II1.g. Add mobile devices to examples or as separate item
V.3 - Should be expanded to levels III and IV
V.4 - Should be expanded to level IV

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Basic computer literacy standards for staff- need an inperson or online training program developed or available for staff to take to get certified.
Time management option for more extended time

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Staff job descriptions for all levels. Volunteers and interns as well

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2b - encourage board and help do numbers - review all numbers

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add to all levels - Required to have job descriptions for staff

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Add "Review minimum download speeds"
Consider wi-fi table? Add to Appendix VI

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Expand definition of "sufficient salary"

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All levels, #1 - add Scan to pdf and attach; c - understand reply, reply all, forward

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All Levels #2c - Ensure libraries are recognized fully, inspect processes.
#3 - add "and make line item budget amendment requests as needed to ensure expenditure of funds.
#4 - delete "where applicable" If legally established, they should all be applicable?
#5 - Too vague? Ensure library staff are properly evaluated and valued for responsibilities and experience, compared to other.....
Base on salary survey, library levels, etc.
Level I-III #1 - is 10% too high? Base on operational budget instead of full budget?

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We discussed the Standards from an overall perspectie. Is it being uesd? Why or why not? Too detailed? Too big?
Suggestion: Pull the checklist out of the booklet, since it is not deatiled enough and the checklist is online. This would make the booklet smaller and less scary.
Toolkit - not updated enough? Is it used?
All levels, #2 - instead of "Updated regularly," have "Updated as needed."
#3 - Include "See Appendix II"
#4 - remove "the effectiveness" (unclear)
#5 - Rewrite: At least one library board member has work experience in a technology related field. (Remove management - opens up to other tech experience, Mgmt. hard to find)
#7 - Give examples - TOSHA, employee rights, etc.

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All - #4 - List separately on survey
#5 - Can we define this better?
Possible addition - Add % of board to be certified
Possible addition: Board members attend Trustee Workshop
Possible addition: The library must complete and submit all annual documents by the due dates established by TSLA and the State Data Coordinator

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#2 b - Regions should target this for (unclear?) emphasis in 2018
Revisit per capital $$ - Recommend review of per capita funding amount % or materials - is it realistic?
Level i - iii - Addition - At least $6.50 per capita local funding
Level IV - At least $7.00 per capita local funding
Level V - At least $8.00 per capita local funding
The chart on pg 12 does not reflect the standards on pg 22/vice versa

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#1 - All Levels - Define "evening hours" (after 5 pm) - need to work toward weekend and evening hours
Level II and III - quarterly digital literacy should go to 6 times per years
1. h - Add "Use of mobile devices"
3 - with at least four hours on evenings or weekends.
One-on-one tech training will be extended to Level IV
Level V - #3 - add to levels III and IV
#4 - Add to level IV

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All levels - #3, 4, 5 - Need to adjust when Lauri rolls out new CE Requirement
#6 - Library has clearly defined job descriptions for all employees
#7 - Library has clearly defined job descriptions for all volunteers and interns.
Level III - #3 - expand to all levels (this relates to Tech I.1.)
Level V - 1. computer needs to be "technology"

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Need better tools to assess "Basic Computer literacy"
Level IV - should have/maintain spare computers and other hardware to switch out downed equipment within one day
Level II #16 is circled, no notes
Level IV - security issues?
Level V - #3 - what does this mean? See 1.16
#5 - should have/maintain spare computers and other hardware to switch out downed equipment within one day

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Should TEL training for public an staff be here or under Services. READS should be here but training under Services instead of here?

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Blue group said: Level 2
#1 Add "group or individual" to quarterly public.....
Please make it clear that one-on-ones can (or cannot) count toward meeting this standard. I think group / class or individual / 1-on-1 should be acceptable.

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4. 'regularly" could be revised to 'annually' or 'quarterly'
7. reference in footnotes or elsewhere https://www.tn.gov/workforce/article/required-posters

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- all levels #1: local schools, local businesses, etc., etc.
- at which level should we distinguish the library forming a foundation? i.e., should it just be level 5?
- level 5 #2: i think this standard should be under more levels than just 5; seems very applicable to lower levels, too.

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-all levels, #3: what constitutes CE programs - inservices, roundtables, webinars?
-difference between support staff & clerks?

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-all levels #7: should we add that libraries should also access & retain individual statistics for the one click access they are receiving to TEL and READS?
-all levels, #15 & level 3, #5: what is the difference between ADA-compliant computer workstation & a computer workstation equipped for use by the visually impaired? should there be more clarification on this?

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- may be beneficial to  note that mission and vision statement should be visited/evaluated once every 2, 3 years or so to keep relevant
- guidance/examples on how they can track "key measures"?

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include dedicated training space?

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define first use of ADA acronym

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should we include a table that would show the number of staff per level in the standard?

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Level III #3 - should staff training goals be included?

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include the competencies for all levels

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should we add:
hotspots
3D printing
training labs

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All levels - #18 - is having a public fax service still relevant? - does it belong in Technology?

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include new FCC broadband standards

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All levels #4 - remove Flash

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add a standard for budgeting for technology purchases

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All Levels - 2.c. - include the law information?

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- we should also have a standard about identifying potential partners.

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- All levels #1 - "local schools" is this individual school or the school district?

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- should other types of planning be included: technology plans, emergency plans, future planning?

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- All Levels #4 - this is also mentioned in Community Relations.  Does it need repeating, or should it be removed from one or the other

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- should the term "Long Range Planning" be retained or changed to Strategic Plan?

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There are other ways to keep stats and monitor usage without Time Limit Manager. For most, there is no wait for a computer, so no need to limit time and access. In some places, this has only created a culture of limitation just because. It is also an added expense and often can cause issues with computer updates/upgrades.

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BJ Set a standard that  services are free and open to residents of Tennessee.

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BJ Set a standard that  services are free and open to residents of Tennessee.

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BJ Computer maintenance and training are different skill sets.  Separate the two in the standards but require each.

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BJ Computer maintenance and training are different skill sets.  Separate the two in the standards but require each.

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BJ Eliminate time management software as a standard and use only at libraries with frequent wait times.

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BJ Eliminate time management software as a standard and use only at libraries with frequent wait times.

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BJ  Here's the report for Turnover Rate.

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BJ  Here's the report for Turnover Rate.

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Turnover Rate of 2.5 for small facilities is nearly impossible to achieve. See attached report. Suggest setting various turnover rates depending on the size of the facility.

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Pg 25, All Levels #7 - "one-click access" to TEL and READS. These links can be buried multiple menus deep with zero clicks on a landing page through roll-over menus. Language should be changed to reflect the true spirit of the "one-click" intention.  See www.jcpl.org for reference. (gina s.)

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Level III - Add #2 - One outreach program in the community once a quarter
Level V - #2 - Make "Over the curse of a year, training is provided on all of the topics listed in Level II, item 1" a separate requirement
Addition: For level IV or V - outreach programming in the community - could also fit in community relations

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#1 - local officials don't understand "Maintenance of Effort"
#4 - Define GASB
#5 - would like a different phrasing. Can TSLA provide a document for comparison? this causes a lot of confusion, so boards ignore.
Leve I-III - Add a bullet that requires all levels to meet with local govt. annually.  - Librarians should attend commission or municipal meetings and present their programs etc. - budget before MOE is signed
5 - What are "comparable" positions say for a children's librarian? Define comparable
Question: Could TSLA provide training for local govt?

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#3 - track by hours
#4 - take out technology
#5 - add to number of training
Level II #1 - Change Program to Institute. how is this enforced?
Level II #2 - do away with this one
Level III #3 - add to all levels
Level IV #2 - define sufficient IT expertise. Each library needs to have one responsible staff member.
Level V #1 - split to say "One IT full-time staff person who is dedicated to computer maintenance and training"
Additions: Competency exam prior to hiring

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#3 Library has a policy for non-residents to use the library
#4 - define how this is provided.
Additions - Policies for ebooks and ecards?
Level II:
H. Add READS
I. TEL
Level III, #4 - move to Level IV

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2. Break-out by-laws section - make into thrid 2/sections 3a and 3b
5. List example of "technology management-related field", Clarification of phrase
change "in" to "with" to reflect past experience.
11. Where are records/meeting minutes kept? (Board related) Posted online? Level III and up
Additions: #13 Something about what makes up a quorum
#14  Librarian is not part of a quorum
#15 All minutes are publicly posted and available - for level III, IV, V
Experience in micro-computer environment or eliminate the word "Management" - vision for future? or multi-media related

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All: Remove Edge Initiative
1. Basic tech literacy/competency for library staff. all levels
New - reg. monitored email account
New - social media policy for library (not patrons)
#8 - Rewrite as "Library event content"
15 - ADA - Define for hardware and software
Additions - "Email account monitored daily"
Have a social media policy for library that is reviewed annually
New - hot spot availability?
New - Tech. passwords shared with and held by board chair ; include accounting software/ERate pins
Chart pg. 14
"Dedicated" phone line
Define video conf. equipment
Maybe add hot spots there
Add equipment to scan doc. for all levels

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No recommendations

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All Levels
#3 and #5 Need to update based on the Library Service Agreement

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All levels
#1 Including but not limited to
#2 Dedicated internet connection at 100MB download speed or the highest available speed (up to 100 MB). [based on the FCC recommendations]
#17 Library provides copier service to the public
#18 Library provides faxing service to the public
Level IV
Add #4 Library provides a self-service copy machine
#3 Move standard to Level V or remove completely
Level III
#4 Move this standard to ALL LEVELS
#5 eliminate - met in ALL LEVELS #15
Add #7 - Service to the public
Level V
Add #6 Library provides a self-service fax machine

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All levels
#3 Policies MAY include, but are not limited to
#5 Remove "management"
#6 Remove "key"

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#3 include active shooter training

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2.a remove "adequate" - change to say "the funding needed"

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2c. Library recognized as part of, and processes
3. "and makes line item budget amendment requests as needed to ensure expenditures of funds."
4. "where applicable" - delete? should be if legally est.
5. pay based on living standards of community - Ensure that library staff are properly evaluated and valued for resp. and exp
Base on salary survey, levels
Too vague - 4. Too high? or base on Operations?

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All levels
If not receiving an increase, need advocacy/game plan for what to address (MOE, etc.) with funding bodies to get and advocate for that increase. Library board needs to educate them and be advocates. How do we encourage this? Attending city commission budget planning meeting
*Add create and advocacy plan
* See an increase of how much?
* #4 Spell out what that means! Who manages the money? What are those guidelines? Add "in compliance with new library law - fines and fees"

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All levels
#3, 4, 5 - Laurie needs to look at; revamp
Webinars that test vs. those thatdon't - what if they minimize it? some against testing, some for it - pay attention more?

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All levels
#3 "non-resident" use - question about wording. Limiting of use to non-residents - what aobut areas with large amounts of visitors and tourists? How can we MORE encouraging?
E. Library resources
Add H. "State Library Resources" (TEL, READS, interlibrary loan, etc.)

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All levels
#2 Formula for bandwidth - too confusing? What does adequate mean? Possibly remove appendix VI, change to say "100 mbps" (what we're pushing for)
Addition: 1.f. - ability for all staff to navigate their library's ILS
#12 When does it clear the station? Frequency? Regional office can follow up with recommendations.
Do we wnat to include wireless printing as a standard for all levels?
Level III - #5 and 6 - Move to All Levels; there are a lot of ways to easily do this. Goes hand in hand with ADA Compliance

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All levels
#1 Libraries legally established - what role do we play? What constitutes proof? - same
#3 - add "Example policies found in appendix 2 (mention of this in standard) Other items in...."
#5 - Reword this to make it less vague
#9 What is qualified? - same
#4 What is "regularly's" meaning? Defined by the board, but at least once a year.
Addition: All board members strongly encouraged to complete Trustee Certification Program training