# data[].attributes.body
1. Getting to know all the Maybank Staff.

2. Met branch manager for submission of report duty.

3. Getting to know all the services available in the branch.

4. Submitted all documents to the branch manager.

5. Observed how the greeters greet customers and solve their inquiries.

# data[].attributes.body
1. Assisted customer to ActivateSecure2u.

2. Assisted customers to change limits for withdrawal through ATM and online transfer.

3. Assistedcustomer to register MAE app.

4. Update personal information such as contact number through ATM machine.

# data[].attributes.body
1. Identify type of forms available at branch such as deposit form,withdrawal form ,KWSP,LHDN and other relevant form.

2. Get to know the inquiry services available at the Inquiries  Section such as update passbook,loan financing and others.

3. Assisted customers to set the withdrawal limit to withdraw overseas.

# data[].attributes.body
1. Assisted customers for interbank transfer from ATM.

2. Assisted customers to register a Zest-i saving account in the MAE app.

3. Assisted customers to reset password using Maybank2u website.

# data[].attributes.body
1. Assisted customer to update the phone number using the ATM.

2. Assisted customer to unlock the account for wrong pin issues.

# data[].attributes.body
1. Assisted customer for cheque deposit.

2. Assisted customers to make a report of  the loss of money at the ATM.

# data[].attributes.body
1. New term in banking ,First Counter Resolution (FCR), Non-existing To Bank (NTB), Existing To Bank (ETB).

2. Customers have to renew a new card if they have lost it.

3. Debit cards can be renewed 6 months before  expiry date.

# data[].attributes.body
1. Assisted customer to make a report on the money that have been scammed.
2. Customer have to create a new online banking and new card if they have lost their card.

# data[].attributes.headline
Log reviewed by Assistance Branch Manager : Week 1 

# data[].attributes.subject
Log reviewed by Assistance Branch Manager : Week 1 

# data[].attributes.headline
Log reviewed by Assistant Branch Manager: Week 2

# data[].attributes.subject
Log reviewed by Assistant Branch Manager: Week 2

# data[].attributes.body
1. Assisted customer to pay hire purchase by using ATM machine.
2. Assisted customer to request bank statements by filling up the service requests form and explained the charges applied.

# data[].attributes.body
1.Assisted customer to register and downloaded MaybankBiz app.
2. Assisted customer to clarify the documents needed for opening an account.

# data[].attributes.body
1.Called potential customer to open Premier Mudarabah Account-i.

2. Assisted customer to change the interbank limit through ATM.

# data[].attributes.body
1. Assisted customer to open Yippie-i Account
2. Assisted customer to open Zest-i account by using MAE app.

# data[].attributes.body
1. Assisted officer to make a call to those potential customer for that didn't pick up the call on yesterday.
2. Explained steps to  view and download the bank statement through the MAE app.

# data[].attributes.headline
Log reviewed by Asssitant Branch Manager: Week 3

# data[].attributes.subject
Log reviewed by Asssitant Branch Manager: Week 3

# data[].attributes.body
1. Assisted customer to reset password in Maybank2u website.
2. Assisted customer to open ASNB account by using the ASNB app.

# data[].attributes.body
1. Assisted customer to solve the
inquiry for opening account
(Foreigner Account).

# data[].attributes.body
1. Assisted customer for opening fixed deposit account through the app.
2. Explained to customer on how to fill up the disburse form.

# data[].attributes.body
1. Assisted customer to open Zest-i and Yippie account through MAE app.

# data[].attributes.body
1. Attended officer meeting to understand more on the management of branch and the  job and responsibilities of the officers.
2. Explained to customers on  the function of MAE wallet.

# data[].attributes.body
1. Assisted  housing loan officer fill up and arrange the required documents for documentation.
2. Assisted customer to pay credit card payment using ATM machine.

# data[].attributes.body
1. Prepared videos for Hari Raya Celebration and Farewell Gathering.
2. Assisted customers for online banking registration for SME.

# data[].attributes.body
1. Assisted customer to change purchase limit by using ATM machine.
2. Recorded the daily volume vlog in excel for weekly submission.

# data[].attributes.body
1. Assisted customer to reset password for sole proprietor account.

# data[].attributes.headline
Log reviewed by Assistant Branch Manager : Week 4

# data[].attributes.subject
Log reviewed by Assistant Branch Manager : Week 4

# data[].attributes.headline
Log reviewed by Assistant Branch Manager : Week 5

# data[].attributes.subject
Log reviewed by Assistant Branch Manager : Week 5

# data[].attributes.body
1. Assisted customer for online banking registration.
2. Assisted customer for Tabung Haji payment through ATM.

# data[].attributes.body
1. Guided customers on how to do ATM transfer and change of interbank transfer limit.
2. Assisted customer for registration of SME online banking.

# data[].attributes.body
1. Assisted customer for filling the application of closing account of deceased.
2. Called customer to verify the suspicious transaction.

# data[].attributes.headline
Log reviewed by Assistant Branch Manager:Week 6

# data[].attributes.subject
Log reviewed by Assistant Branch Manager:Week 6

# data[].attributes.body
1. Key in all the information of the customers into excel for monthly reporting.
2. Record the daily volume vlog for weekly reporting.

# data[].attributes.body
1. Assisted Assistant Branch Manager and other staff to promote merchant and QR pay to the shop owners in Lotus Setia Tropika.

# data[].attributes.body
1. Assisted customer to print out the mini statement from ATM.
2. Assisted customer to reset password through Maybank2u website.

# data[].attributes.body
1. Assisted customer to provide the documents needed for application of credit card.
2. Key in all the daily volume log  such as number of opening saving account, current account and other services.

# data[].attributes.body
1. Assisted customer to replace debit card  using the MAE app.

# data[].attributes.body
1. Assisted customer for online banking registration.
2. Assisted customer to transfer money from ATM machine.

# data[].attributes.body
1. Assisted customer for opening Yippie-i account through MAE app for a child under 18 years old.
2. Assisted customer for registration of Secure2u.

# data[].attributes.headline
Log reviewed by Assistant Branch Manager: Week 7

# data[].attributes.subject
Log reviewed by Assistant Branch Manager: Week 7

# data[].attributes.body
1. Assisted customer for customer verification that includes fingerprint reading.
2. Assisted customer for making hire purchase payment through ATM machine.

# data[].attributes.body
1. Assisted customer to change limit transfer through Maybank2U website.

# data[].attributes.headline
Day 52: 22nd May 2024 ( PUBLIC HOLIDAY:WESAK)

# data[].attributes.subject
Day 52: 22nd May 2024 ( PUBLIC HOLIDAY:WESAK)

# data[].attributes.body
1. Assisted customer to register oversea withdrawal by registering the phone number for SMS alert and the date of arrival and depart.
2. Assisted  customerto change the  oversea withdrawal limit.

# data[].attributes.body
1. Assisted customer for online banking registration for sole proprietor account.
2. Assisted customer to change the PIN number by using ATM machine.

# data[].attributes.headline
Log reviewed by Assistant Branch Manager: Week 8

# data[].attributes.subject
Log reviewed by Assistant Branch Manager: Week 8

# data[].attributes.body
1. Assisted customer for online banking registration.
2. Assisted customer to change withdrawal limit for overseas withdrawal along with the temporary activation for overseas withdrawal.

# data[].attributes.body
1. Assisted customer for online  banking registration.

# data[].attributes.body
1. Assisted customer to reset password and changing security questions.

2. Assisted customers to create QR code for their business account.

# data[].attributes.headline
Log reviewed by Assistant Branch Manager: Week 9

# data[].attributes.subject
Log reviewed by Assistant Branch Manager: Week 9

# data[].attributes.headline
Day 64 :3rd June 2024 (Agong's Birthday)

# data[].attributes.subject
Day 64 :3rd June 2024 (Agong's Birthday)

# data[].attributes.body
1. Assisted customer to do thumbprint verification at customer service customer before proceed with card replacement at counter.

2. Assisted customer to check the status of account as customer could not withdraw the money at ATM machine.

# data[].attributes.headline
Log reviewed by Assistant Branch Manager: Week 10

# data[].attributes.subject
Log reviewed by Assistant Branch Manager: Week 10

# data[].attributes.body
1. Assisted customer to reset MAE's pin number through MAE app.

2. Assisted customer to activate secure2u activation through ATM machine.

# data[].attributes.body
1. Assisted customer to register online banking and activate the secure2u activation for online transfer.

2. Assisted customer on how to fill up the remittances form and making sure all the information are correct.

# data[].attributes.body
1. Checked all the documents for the current account opening of SME such as SSM, tendency agreement and IC of owner.

2. Printed the bank statement required by customers.

# data[].attributes.body
1. Assisted customer to do overseas transfer through MAE app by using USD currency rate.

2. Assisted customer to link ASNB account through MAE app to view the balance and other online transaction.

# data[].attributes.body
1. Assisted customer and explain the step on how to use the cheque machine.

2. Assisted customer to change the purchase limit, withdrawal and interbank transfer limit through ATM machine.

# data[].attributes.body
1. Assisted customer on how to apply Zest-i account through MAE app. This account is applicable for a new customer and the initial deposit is only RM10 .

2. Assisted customer on how to view statement of account through MAE app. The bank statement that can be viewed through the app is only within 1 year.