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Cases 1 - 3 in the Activity 1: Applying Ethical Standards

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Cases 1 - 3 in the Activity 1: Applying Ethical Standards

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1. A workforce center in an isolated rural area was unable to attract and hire a master’s-level trained career counselor. Therefore, the center hired a career services provider and advertised that its services included the full range of those that can be delivered by a master’s-level trained career counselor. What ethical standards apply? (Answers: A.1.b; C.2.a; C.2.c; C.3.a; C.4.a; D.1.f; D.1.h)

2. A career services provider took a job in a community college career center. He agreed to the work tasks listed in the job description. After a few months, the counseling staff was reduced, and the career services provider was asked to administer and interpret assessments for which he had no training or experience. If the career services provider agreed to this new assignment, what ethical standards would apply? (Answers: A.1.b; C.2.a; C.2.c; D.1.f; D.1.h; E.1.b; E.2.a)

3. A career services provider became deeply infatuated with a client despite several written requests by the supervisor to end the relationship, failed to do so. When the supervisor fired the career services provider, what ethical standards were involved? (Answers: A.1.a;

A.4.a; A.5.a; A.10.b; A.10.c; A.10.d; C.1; C.2.d; C.2.e; C.2.g)

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Cases 5, 6, and 8 in the Activity 1: Applying Ethical Standards

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Cases 5, 6, and 8 in the Activity 1: Applying Ethical Standards

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5 - A career services provider working in a public library career resource center had several LGBTQ clients. Because of deep-seated religious beliefs, she found it impossible to provide more than a bare minimum of service to these clients. She did not inform her supervisor of her feelings. What ethical standards apply to this case? (Answers: A.1.a; A.4.a; A.10; C.2.d; C.2.e; C.5)

6 - A career center was under pressure to show quick results, measured in terms of the number of people placed in jobs in a given month. Being constantly reminded of this, a career services provider placed every client in a job as quickly as possible and did not inform them of the availability of funds for training and opportunities to do career exploration. What ethical standards apply to this case? (Answers: A.1.a; A.1.d; A.2.a; A.2.b; A.4.a; C.2.d; C.6.d; D.1.g; D.1.h; I.2.a)

8 - While conducting a group job search session in a high school, a career services provider used an example that included information that had been given to her confidentially by a client. What ethical standards apply? (Answers: A.1.a; A.1.d; A.4.a; B.1.c; C.1; I.1.a; I.2.a)

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In your group,

review the assigned cases in the Activity 1: Applying Ethical Standards (done in the online homework) using the NCDA Codes of Ethics and the provided answers.

raise questions about the assigned cases

answer the questions by group members

select the difficult questions to ask Lecturer later

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Cases 9 - 11 in the Activity 1: Applying Ethical Standards

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Cases 9 - 11 in the Activity 1: Applying Ethical Standards

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9. A career services provider in a career center failed to seek assistance from her supervisor when she became the object of sexual harassment by a client. She did not seek help because she felt that she should not reveal to her supervisor information of a nature damaging to her client. What ethical standards apply? (Answers: A.10.b; A.10.c; A.10.d; C.2.d; C.2.e; C.2.g; D.1.h; I.2.a)

10. In an attempt to save money, a career services provider’s manager indicated that all clients should be scheduled to use a self-directed Internet-based career program before spending significant time with a career services provider. Nevertheless, the career services provider refused to assign two clients to the program who she knew would not benefit from it. What ethical

standards apply? (Answers: She acted ethically according to A.1.a; A.4.a; A.6.a [possibly]; and F.1.b; She likely didn’t act ethically according to C.2.e; D.1.h; I.2.b; I.2.c; I.2.d; I.2.e)

11. Given the modest salary of a career services provider and the impending college tuition bill for his son, during each intake interview he offered every client the option to order various herb and vitamin products from a catalogue. What ethical standards apply? (Answers: A.1.a; A.5.c; A.5.d; C.2.e; C.3.d; C.3.e; C.3.f; C.6.d)

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Cases 13 - 15 in the Activity 1: Applying Ethical Standards

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Cases 13 - 15 in the Activity 1: Applying Ethical Standards

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13. The publisher of the Myers-Briggs Type Indicator screens orders to be sure that those who purchase it are qualified through special training to interpret it. However, the director of a community college career center asks a career services provider to order a supply of the instrument, using the director’s name since he is qualified to purchase, administer, and interpret the assessment. Now that the assessment has arrived, the director has told the career services provider to administer and interpret the instrument to clients, after carefully reading the assessment’s user manual. What ethical standards apply? (Answers: A.1.a; A.4.a; A.10.b; C.2.a; C.2.e; D.1.h; E.2.a; E.2.b; I.2.e)

14. Since the career center’s budget is very limited, a manager requested that a career services provider duplicate a well-known interest inventory, The Self-Directed Search, as well as the user’s manual that provides lists of occupations, and use these materials with groups of clients. What ethical standards apply? (Answers: C.1; C.2.e; D.1.e; D.1.g; D.1.h; E.2.b; E.10; I.1.a; 1.2.a; I,.2.b; I.2.c; I.2.d; I.2.e)

15. An interest inventory that, according to three reviews by respected professionals in the field, does not have acceptable reliability and validity is offered free of charge on the Internet; the career services provider knows these facts. A supervisor tells the career services provider to use the inventory with all clients because it is free. What ethical standards apply? (C.1; D.1.h; E.1.b; E.3.a; E.6.a; E.11; F.7; I.1.a; I.2.a; I,.2.b; I.2.c; I.2.d; I.2.e)

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Cases 17, 19, and 20 in the Activity 1: Applying Ethical Standards

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Cases 17, 19, and 20 in the Activity 1: Applying Ethical Standards

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17 - The Information Technology Division of a county agency wants to set up an intranet on which the personal histories of clients will be stored in an open environment. The purpose is to make information sharing between departments easier and to “streamline” client services. However, it is unclear whether these records will be able to be accessed by people who work in other County departments. Clients will be informed on an intake document that their records are being shared between departments. A career services provider who works primarily with clients whose first language is other than English, questions this process and notification. What ethical standards apply? (Answers: A.1.a; A.1.c; A.2; A.4.a; A.6.a; B.1; B.3; B.6.a; C.2.e; D.1.d; D.1.h; I.1.a; I.2.a; I,.2.b; I.2.c; I.2.d; I.2.e)

19 - A supervisor required all of the career services providers who work in his career center to attend a one-day workshop on the use of LinkedIn to assist clients with job searching. The supervisor stated that the cost of this workshop was to be taken from each career services providers’ training budget. What ethical standards apply? (Answers: This may or may not be ethical; C.2.f; D.1.b; D.1.f; D.1.g; D.1.h; G.3.a; G.4.c)

20 - A career services provider has continually asked her supervisor to provide a better place to interview clients. She currently sees clients in an open space that is noisy and not private. What ethical standards apply? (Answers: A.1.a; A.4.a; A.6.a; B.1.b; B.3.c; C.1; C.2.e; D.1.d; D.1.e; D.1.g; D.1.h; I.2.d)

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Case 4: A county post-incarceration department hired a career services provider to work in its resource

center. Though the career services provider performed well on the job, a police raid on a halfway house where she was visiting her partner was broadly publicized by the media and revealed that she was an active user of illegal drugs. The department fired the career services provider for breach of ethics. What ethical standards apply to this case? (Answers: A.1.a; A.4.a; C.1; C.2.d; C.2.e;

C.2.g; C.2.h; G.1.a; G.5.b; I.1.a; I.2; I.3)

Case 7: A career services provider was hired to work in the work-life center of a corporate human-re-

sources department. After he was hired, he prepared a one-page handout that was given as a

part of the intake interview to employees who came to the center. The handout provided a list of

services he could provide and a list of those that he could not provide. What ethical standards

apply? (Answers: He is acting ethically; A.1.a; A.2.b; B.1; C.2.a; C.2.c; C.4.a; D.1.b)

Cases 12: A career services provider was working with a client in a women’s shelter. Her progress in job

searching was significantly hampered by emotional problems. The career services provider

discussed this matter with her supervisor and, at the supervisor’s suggestion, referred the client

to a mental health counselor. What ethical standards apply? (Answers: She acted ethically; A.1.a; A.10;

C.2.e)

Case 16: The director of a post-incarceration job training program developed a slide presentation that explains the purpose of an interest inventory. It also provides a sample of what the score report looks like and means. It cautions clients about relying too heavily on the results of an inventory. This director instructs a career services provider to use the presentation with groups of clients before the inventory is administered. What ethical standards apply? (Answers: This behavior is ethical; A.1.a; E.1.b; E.2.b; E.3.a; E.7.a; E.7.d)

Case 18: When a career services provider was hired, his supervisor wrote a job description that clearly stated the expected work tasks, skills, requirements for ongoing training, and types of activities for which the employee should seek supervision. What ethical standards apply? (Answers: This is ethical; A.1.b; C.2.c; D.1.f; D.1.g; G.1.a; G.3.a; G.4.c; G.5.a; G.5.b)