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Tom, I wish you good luck with your store! Thanks for being a Wix user! If you need anything in the future, we’re here to help. Have a great day!

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To update your payment method, please go to the Payment Methods page. Can you access your Dashboard now? We can do it together + step-by-step instructions.

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Thank you for the details. I'm going to take a look into your account, let's see why you get an error purchasing the plan. Please allow me up to 5 min, and I'll be back to get you on the right track.

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If I understood you right, you're having some difficulties with purchasing Premium plan at Wix. Could you please describe the issue in more details?

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Hi Tom! My name is Kate, and I'm happy to help you today. How's your day going?