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Security check exam - During this exam I had to communicate with my team. Our aim was to check the cabin for any suspicious items that should not of been on board. We had to communicate about which team member was going to search which part of the cabin. This exam helped me improve my communication skills.

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Work - I have to communicate with customers at work and listen to their wants and needs. Communication is a very important part of customer service.

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Pre flight briefing - During my pre flight briefing exam i had to communicate with my team partners to discuss who is discussing what information.
I did well on keeping good eye contact and knowing when it was my turn to speak

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Holiday rep assignment - During this assignment i used teamwork by communicating with my team members to put together a script and a PowerPoint. We had to take it in turns to research information and write it down on the power point, we also had to agree on who was reading which paragraph for the script.

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Hays Travel interview - During my interview, i had to do a group task where we had to create a poster about hays travel values and beliefs.