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I learned the different functions of management. One thing that stood out was the function of controlling, and that is to compare the goals to the outcome.

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I also discovered the different levels of management. Something that stood out was the difference between leadership skills and management styles.

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I learned that business ethics refers to the culture, attitude, or actions governing right and wrong. I understand the value in business ethics.

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Something that stood out about CSR is the impact businesses make to impact the external environment and community. 

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I never thought of businesses making this a priority.

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Something that stood out about globalization is the ability for a company to customize products based on the region they are conducting business. There are so many factors to consider such as culture, laws, and trade agreements.

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I have been able to identify the types of planning tools such as SWOT and PESTEL. I feel like these planning tools can apply to a lot of everyday decision-making.

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I learned that the strategic planning cycle is a method that organizations use to develop plans and achieve goals. The most important element is the long term goals and objectives.

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I learned some of the common organizational structures such as functional, product, geography, and matrix. What stood out was the concept that Matrix organizational structure combines two or more of the other organizational structures.

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I was able to identify the different globalization business strategies. I was able to understand how a companies like Nike and Coca Cola operate under these types of strategies.

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Something that stood out is the importance of an organizational structure and how that differs within different organizations. Sometimes the structure needs to change to fit the needs of the organization.

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I did not know there was a difference between leadership and management. Organizations have different leadership traits and management styles.

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I was able to identify the importance of communication in HR. Also that there are 4 types of communication flows: formal/informal, directional, internal/external, oral and written.

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HR will act in the best interest of the organization. They are responsible for recruitment and selections as well as compensation and employee and labor relations.

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Leaders have a responsibility for where a team or organization is headed. I also learned about motivating factors such as intrinsic/extrinsic.

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One of the most significant things that stood out to me is the controlling process. I learned the concept of comparing the goals of the organization with the outcome as a process that done before the end of the goal.

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The purpose of total quality management is to provide long-term success of an organization. Organizations that practice TQM are better positioned to compete in their market.