# data[].attributes.headline
* Develop website mechanisms for directing students into specialized counseling upon registration.

# data[].attributes.subject
* Develop website mechanisms for directing students into specialized counseling upon registration.

# data[].attributes.headline
* Increase hires of full-time counselors/faculty.

# data[].attributes.subject
* Increase hires of full-time counselors/faculty.

# data[].attributes.headline
* More intentional outreach to students about campus resources.

# data[].attributes.subject
* More intentional outreach to students about campus resources.

# data[].attributes.headline
* Prioritize ranking job positions for more specialized courses that are inherently going to generate a more diverse pool due to subject.

# data[].attributes.subject
* Prioritize ranking job positions for more specialized courses that are inherently going to generate a more diverse pool due to subject.

# data[].attributes.headline
* Always challenging to know of the available resources.

# data[].attributes.subject
* Always challenging to know of the available resources.

# data[].attributes.headline
* Currently, there are external conditions that are increasing gaps that negatively impact our students experience.

# data[].attributes.subject
* Currently, there are external conditions that are increasing gaps that negatively impact our students experience.

# data[].attributes.headline
* Students report frequently that counseling info is inaccurate or non-specialized (to generalized).

# data[].attributes.subject
* Students report frequently that counseling info is inaccurate or non-specialized (to generalized).

# data[].attributes.headline
* Our departments and programs ask our students what they need to continue their education

# data[].attributes.subject
* Our departments and programs ask our students what they need to continue their education

# data[].attributes.headline
* Faculty CDP to provide & identify intervention for struggling students, strategies include CANVAS support basic needs.

# data[].attributes.subject
* Faculty CDP to provide & identify intervention for struggling students, strategies include CANVAS support basic needs.

# data[].attributes.headline
* SCE has an online support line/zoom for students needing help w/technology reg. & basic needs.

# data[].attributes.subject
* SCE has an online support line/zoom for students needing help w/technology reg. & basic needs.

# data[].attributes.headline
* Contact by calling or texting students.

# data[].attributes.subject
* Contact by calling or texting students.

# data[].attributes.headline
* High touch interventions in SCE such as contacting students with inconsistent attendance.

# data[].attributes.subject
* High touch interventions in SCE such as contacting students with inconsistent attendance.

# data[].attributes.headline
* Faculty referral to 2nd week class with targeted deficiencies. 

# data[].attributes.subject
* Faculty referral to 2nd week class with targeted deficiencies. 

# data[].attributes.headline
* Mt. SAC Road show take the info to the community. (example: LA County Fair)

# data[].attributes.subject
* Mt. SAC Road show take the info to the community. (example: LA County Fair)

# data[].attributes.headline
* Establish Canvas a standard for Syllabi, assignments & course progress communicate for all sections.

# data[].attributes.subject
* Establish Canvas a standard for Syllabi, assignments & course progress communicate for all sections.

# data[].attributes.headline
* Marketing is wanting to create on campus light pole (banney - word unclear) to promote student tutoring/services FUNDING

# data[].attributes.subject
* Marketing is wanting to create on campus light pole (banney - word unclear) to promote student tutoring/services FUNDING

# data[].attributes.headline
* Information/direction Kiosks like at the mall.

# data[].attributes.subject
* Information/direction Kiosks like at the mall.

# data[].attributes.headline
* Repetition pass rates worse than 1st time through. 

# data[].attributes.subject
* Repetition pass rates worse than 1st time through. 

# data[].attributes.headline
* Not all Course sections (both in-person & online) use Canvas.

# data[].attributes.subject
* Not all Course sections (both in-person & online) use Canvas.

# data[].attributes.headline
* Need Better Advertising of resources like Tutoring.

# data[].attributes.subject
* Need Better Advertising of resources like Tutoring.

# data[].attributes.headline
* Alerts, Navigate, Contact Students who...

# data[].attributes.subject
* Alerts, Navigate, Contact Students who...

# data[].attributes.headline
* Marketing works daily to inform students of services & opportunities.

# data[].attributes.subject
* Marketing works daily to inform students of services & opportunities.

# data[].attributes.headline
* Implementing EAB Navigate software that can notify students regarding. Financial Aid, Early Alert, Holds, etc..., To Do List, Positive messages

# data[].attributes.subject
* Implementing EAB Navigate software that can notify students regarding. Financial Aid, Early Alert, Holds, etc..., To Do List, Positive messages

# data[].attributes.headline
* Fully established DEISA growth commitment in union contract

# data[].attributes.subject
* Fully established DEISA growth commitment in union contract

# data[].attributes.headline
Special Programs Resource Fair - ACCESS- Basic Needs- EOPS/CARE- CalWORKs- Connect/Reconnect- PRIDE- HONORS- DREAM- ASPIRE- ARISE- REACH- Tutoring -> Combine tutoring fair

# data[].attributes.subject
Special Programs Resource Fair - ACCESS- Basic Needs- EOPS/CARE- CalWORKs- Connect/Reconnect- PRIDE- HONORS- DREAM- ASPIRE- ARISE- REACH- Tutoring -> Combine tutoring fair

# data[].attributes.headline
* Hoping that a non credit data dashboard will be available soon.

# data[].attributes.subject
* Hoping that a non credit data dashboard will be available soon.

# data[].attributes.headline
* Program to help students transition from virtual to in person classes. Expectations are different.

# data[].attributes.subject
* Program to help students transition from virtual to in person classes. Expectations are different.

# data[].attributes.headline
* Student focus group to ask why they stay, why they don't

# data[].attributes.subject
* Student focus group to ask why they stay, why they don't

# data[].attributes.headline
* Have one Student Services manager join Instruction team meetings, especially from programs that teach classes - Counseling & Access

# data[].attributes.subject
* Have one Student Services manager join Instruction team meetings, especially from programs that teach classes - Counseling & Access

# data[].attributes.headline
* POD faculty training on universal design and access * Student Services updates at instruction meetings * Invite instruction to help plan student events - team work

# data[].attributes.subject
* POD faculty training on universal design and access * Student Services updates at instruction meetings * Invite instruction to help plan student events - team work

# data[].attributes.headline
* Allow Student Services managers to do their job without having to ask for permission/being questioned

# data[].attributes.subject
* Allow Student Services managers to do their job without having to ask for permission/being questioned

# data[].attributes.headline
* We don't talk to all students. The ones we talk to are usually hand picked

# data[].attributes.subject
* We don't talk to all students. The ones we talk to are usually hand picked

# data[].attributes.headline
AB705 * Why isn't AB705 a campus wide discussion?

# data[].attributes.subject
AB705 * Why isn't AB705 a campus wide discussion?

# data[].attributes.headline
* Campus wide commitment to use early alert large scale

# data[].attributes.subject
* Campus wide commitment to use early alert large scale

# data[].attributes.headline
* Limited communication between Instruction & Student Services about these issues

# data[].attributes.subject
* Limited communication between Instruction & Student Services about these issues

# data[].attributes.headline
* Knowledge gap between instruction and student services

# data[].attributes.subject
* Knowledge gap between instruction and student services

# data[].attributes.headline
Review Processes * To apply, graduate petition for * If process has not been revamped in the last 2 years, it should be renewed * We make our forms/process too complicated

# data[].attributes.subject
Review Processes * To apply, graduate petition for * If process has not been revamped in the last 2 years, it should be renewed * We make our forms/process too complicated

# data[].attributes.headline
* Complicated/lengthy process to enroll/withdraw

# data[].attributes.subject
* Complicated/lengthy process to enroll/withdraw

# data[].attributes.headline
* More faculty training on accommodation process and universal design

# data[].attributes.subject
* More faculty training on accommodation process and universal design

# data[].attributes.headline
Initiative * Overload 1-GP, 2-DER, 3-AB705,          4-AB928, 5-SLOS, 6-Title V, and 7-SCFF

# data[].attributes.subject
Initiative * Overload 1-GP, 2-DER, 3-AB705,          4-AB928, 5-SLOS, 6-Title V, and 7-SCFF

# data[].attributes.headline
* In-center tutoring* Night time counseling (after 7pm)* Workshops/events* Basic need resources* In-center Counselors

# data[].attributes.subject
* In-center tutoring* Night time counseling (after 7pm)* Workshops/events* Basic need resources* In-center Counselors

# data[].attributes.headline
* Global announcements on accommodation process* Faculty flex presentations* Global emails to students* Social Media

# data[].attributes.subject
* Global announcements on accommodation process* Faculty flex presentations* Global emails to students* Social Media

# data[].attributes.headline
* Faculty training on the disability accommodation process

# data[].attributes.subject
* Faculty training on the disability accommodation process

# data[].attributes.headline
Success - * Dedicated counselors outreach* Open dialogue with faculty

# data[].attributes.subject
Success - * Dedicated counselors outreach* Open dialogue with faculty

# data[].attributes.headline
Retention/Persistence * Follow-up with students reminders

# data[].attributes.subject
Retention/Persistence * Follow-up with students reminders

# data[].attributes.headline
* ESL has a career fair * Data coaching program seems promising

# data[].attributes.subject
* ESL has a career fair * Data coaching program seems promising

# data[].attributes.headline
EOPS/CARE * Provide students with information on academic support programs on campus* Provide info on emergency grants/basic needs resources*Make it easy to find info* Send videos

# data[].attributes.subject
EOPS/CARE * Provide students with information on academic support programs on campus* Provide info on emergency grants/basic needs resources*Make it easy to find info* Send videos

# data[].attributes.body
I see DEISA/data as integral and connected to improving student retention, persistence, and success because as I integrated DEISA into my teaching, I saw improvement (data) in retention, persistence, and success rates.

# data[].attributes.headline
Can we somehow, at the end of each semester, validate and celebrate students who are currently making progress on their pathway? In other words, why wait until graduation or certification to give students encouragement? Maybe this can be "gamified" somehow, as well?

# data[].attributes.subject
Can we somehow, at the end of each semester, validate and celebrate students who are currently making progress on their pathway? In other words, why wait until graduation or certification to give students encouragement? Maybe this can be "gamified" somehow, as well?

# data[].attributes.body
We do lots of group work, have students complete portfolios and low-stakes assignments, allow homework passes, and use rubrics in our courses.

# data[].attributes.body
Encouraging students to attend office hours. Students perform better when they feel that their faculty cares about them and are supporting them.

# data[].attributes.body
Create a system that reports the needs of our students. Students differ in the multiple classes.

# data[].attributes.body
Ask students what they need. Don't just assume that you know what they need. They come from different backgrounds and might have different perspectives

# data[].attributes.body
Develop Mt. SAC app that showcases what centers have what services to help students find the unique support centers on campus.

-Ex) On demand search bar of I need a scantron, to find building 28A, or food, or tutoring for a specific subject, etc.

# data[].attributes.body
Workshop or media to present the unique support each center has on campus. Allows us to let students get help based on their needs.

# data[].attributes.body
Faculty may not be aware of all the unique centers on campus that help to support students. Each have different types of support.

# data[].attributes.body
Mountie Mentor Program to share info with students in large and small groups

# data[].attributes.body
Lack of permanent part time and full time staff that could provide more support and resources for students.

# data[].attributes.body
The Completion Center is a great resource that gives students greater access to counselors so that they can stay on track to graduate or transfer.

# data[].attributes.body
Digital textbooks for students.

# data[].attributes.body
- Online student suggestion link/box.  This would be a good way for us to receive regular feedback from our students about any aspect of the college.
- We need to ensure that we can sustain positions and specifically temporary positions. We need to work from the framework that we need to sustain programs for the long term.
- Live chat feature for Mt. SAC.  This way we can be more available for students.  Potentially shifting hours so we can accommodate evening students.
- Flexibility with course schedule.
- Provide childcare for our students.
- Pro-rated parking.
- Access to the health center for noncredit students.
-

# data[].attributes.body
- Limitation in time for example for instructors to reach out to their students.
- More support staff
- How do we reach a student who has dropped or is no longer attending Mt. SAC?
- We often people for short periods for time for outreach, short term temporary position, yet this is not a short term temporary need.  The question to ask, once this position ends is who is now going to pick this up?
- There is not a simple way for students to provide general feedback on any aspect of the college, specifically as it pertains to their needs. (e.g. online suggestion box).
- Noncredit students do not have the same access to resources like credit students do.  For example student clubs, and health services too.  This is one gap we need to acknowledge.
- We need to recognize the diversity of the college. For example, the times we offer tutoring do not accomodate working adults. We need to provide the adequate resources to all of our students.

# data[].attributes.body
- Promoting programs (high school outreach) both for credit and noncredit.
- School of continuing ed: in order to get students back, phone calls have been made that we have lost.  Hired a marketing company, where the school obtains a lead list and students on this list receive a call back.
- Partner with credit (nursing) nurse care health prep class.  This helps students to achieve their academic outcome          - Laptop loan program.  Getting input from students is critical so Mt. Sac can respond adequately to the needs.
- A Basic Needs Coordinator has been hired.  Cal Fresh Ambassadors have been hired also.
- SOS (Student online support), helpdesk for students to get any form of support.  For example, how do I log into Canvas? how do I upload my vaccination card?