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1. Form your group.
2. Find a challenge from your sector (that requires an email/another form of communication)
3. each member will take a different designation and speak for 1 min on his/her persuasion. (Maximum 2 members can take each technique [video, audio, email)
4. Options of challenges-
- delay in shipment
- damaged shipment
- bad review from the audit
- Miscommunication between executives
- Payment delay from buyer
- Harassment report from a female employee

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MD.Ashfaqur Rahman

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Group G, one of the topmost appeal industry in Bangladesh. Conform is our first priority

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Md. Mehadi Rahman (21281011)

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Delay in Shipment. Name: Monjurul Alam, ID: 21281014

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Delay in Shipment. Name: Monjurul Alam, ID: 21281014

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Dear Ms. Mahreen,

I am Monjurul Alam from D group. I am working as an assistant Merchandiser. Department of marketing and merchandising.

I am sorry to inform that due covid lockdown in in China. There are many factories are closed for now. That’s why are facing to in house the fabric and raw materials from China. We have been working with you company from last one 1 decade. And we have never disappointed you and you company before. We have always received a very good feedback and support from your side. Please consider the global situation. Also, that will costs a lot from your side as well as from outside due to Air shipment.

As you know that we are known for our On-time  shipment procedure with is 98 percent on time shipment.

Regards

Monjurul Alan

Assistant Merchandiser

Marketing and Merchandising

D group

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COO

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Md. Habibur Rahman; Executive officer of Aduri Group.

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Md. Habibur Rahman; Executive officer of Aduri Group.

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Hasan AHMMED Sultan
GM- HR

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Dear Mahreen Mamun
Have a good day
We G really grateful to you and your company that always giving good business with us.You know that we have delivered our product on time but now  due unavoidable circumstances we are not able submit on time shipment on this month. As head of supply chain we are extremely apologize this unexpected issues. Due to Covid situation we Don't get all of required fabrics from vendors in China. So please consider me till 02-01-22 instead of 25- 12-21. We hope we will deliver on time according to mentioned time. Thanks in advance. Take care
We are committed that we don’t miss our on time shipment in future.
Regards
Md. Sayem Ali Chowdhury
Head of Supply Chain
G Group Ltd.

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Md Adil Chowdury, GM, Planning. Video Conference.

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Md Adil Chowdury, GM, Planning. Video Conference.

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Get access to files anywhere through secure cloud storage and file backup for your photos, videos, files and more with Google Drive.

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Md. Mehedi Hasan
Compliance Manager

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Dear Ms Mahreen mamoon madam,
Good day!
This is Aousmat ali officer of group D
With due respect to inform to you that,buyer puma in color Puma black style.123456 GMTS iteam t-shirt quantity 1 lakh pcs ontime shipment not possible due to imported fabrics color fastness to wash & water problem that's problems raise duering shipment time that's  style shipment date was 22/12/2021 fot this reason we have to shipe this Goods 01/01/2021 please consider the problem from your end.

Thanks & best regard
Aousmat Ali
Id:21281074

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Tamima Akter
Senior Merchandiser
D Company

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Head of Merchandiser, Jannatul Ferdous  ID 1045

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Riad Badsha

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Hi Dear X,

Hope everything is doing well.

You know that our product quality is very good & our delivery performance also good always. we have no delay delivery earlier. we ship our goods smoothly always. No quality issue not found your end yet. so i am apologize for that our shipment is delay 3 weeks. Due to over workload and delay approval received from customer we are delay in shipment. i promised that this situation will not happen onward . Please give us permission to extent 3 weeks delay shipment . Hope you understood my situation. Waiting for your co-operation. Thanks in advance for your co-operation. Thans

Best regrads
Sonia Akter

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Notification and reasons for our style Y shipment delay

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Notification and reasons for our style Y shipment delay

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Dear Mr. Wang Yibo,

I hope this mail finds you well. I am senior merchandiser, Fatema Akter handling style Y which was suppose to be on board by end of this month. However, because of recent omicorn transmission, we are facing some unavoidable issues.  This is hampering our producivity. But, by examing our recent work flow we can assure you if you can give some allowance than it will be good for a better finished product which you desire.

Thank you for your time and consideration. I am looking forward to hearing for you.

Regards,
Fatema Akter
Senior Merchandiser
'Y' style of 'X' brand
Z Group Ltd

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Dear Mr. X,

This is Md. Sabbir Hossain, Manager-HRD from XYZ company, trying to say that, as you have seen the excess height of finished goods cartoon in our finished goods store of 6 feet, though it should be 5.5 feet. In respect with your guidelines, my stand is that:

a)       Though the worker is not educated enough, after guiding them repeatedly they missed it and we will ensure the right knowledge by providing the classroom training immediately.

b)      Also, I have checked the weight and strength of the cartoon, and I found that, relation with weight and cartoon, goods of the cartoon will not damage. So, you are highly requested to accept this time.

So, I will be more careful in next time of your every guideline and will prepare our people accordingly.

Kind Regards,

Md. Sabbir Hossain

Manager-HRD

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MD.Ashfaqur Rahman - Quality GM

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Enclosed the email

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Dear Mahreen Mamoon, this is Hira Chkma, Assistant Officer of Commercial Department. Our actual shipment date is on 15th January 2022. There is a quantity of 20000 pcs of knitted t-shirt. But It's a request from to ship earlier on 5th January. It is my humble request to you to keep the CC date as it is cause we have already booked our ship for the specific date. If we book newly we have to give some discount to the ship company and also I am afraid that we can't have any ship on 5th January.  So if you keep the CC date on 15th January it will be a great help for us.

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Hi Mahreen,
Hope you doing good.

PO 1010 actual shipment date is 15th January, now it is not possible to do 10 days early shipment due to my production capacity issues.
Full Fabric production have not completed yet. Fabric production will complete on 8th January as per our previous plan.

Now at this situation we can't accept any early shipment. Kindly keep shipment date 15th January as per previous plan.

Thanks in advance for your kind co-operation.

Best Regards
Shabiha
Merchandiser
Epyllion Group

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PPT regarding bad review

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Bad review from Audit- Imranul hoque Majumder

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Hi Mahreen,
Wish you nice day!

As you already know, we can’t meet the ship date of Dec Program. It’s bad luck luck as your valued supplier.

But you know we can’t compromise on quality & before we didn’t fail on our commitment. So, this order we don’t want to ship with hurry cause here a risk on quality.

So, for the first time we need two weeks extension to ship your goods & we will be glad if you allow without any discount.

Many Thanks;
Mohammad Jaber;
Merchandiser; Adury Apparels Ltd.

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Dear Mr X,
Have a nice day. Hope well. Firstly, we are sorry to say due to delay shipment. Our productions are delay for covid-19 situations. Our factory had been closed in one months. In other factories are also closed and that reason cut panel print and embroidery did not complete on due time. That’s why we get our cut penner fabrics from supplier’s delay. After getting these, we completed garments and try to shipments due time, but ship was not in sea. in that situation we try to shipment on air after two days later.
So. Please give us a change in this situation.
Thanks
Masuma Siddiqua
Marketing Head

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Md. Rabiul Islam, Genaral Manager, Production, ID- 21281058

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Md. Rabiul Islam, Genaral Manager, Production, ID- 21281058

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Dear X,
I hope in this covid situation your doing well.all part of the glob struggling for this virus.recently we missed a shipment date.firstly I personally apologise to you.Though situation was really tough.there was lack of yarn supply.For this particular reason we are not able to handle this situation and as a result we missed the shipment date.We also struggle to collect accessories.We are doing business for long time.I hope you will consider this situation and give me an extended shipment date & I am giving you promise from my side that this time everything will be perfect.

Sincerely,
Azizul Hakim Dipu
Asst.Merchandiser

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Rifat Hasan (production Planning Manager)