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Dear Miss,
I had mailed you earlier that I was facing difficulties in converting my snapshots from my phone and attached all the snap shot with the mail on time. I have converted it now and attaching it here. Hope you will consider my situation.

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Farha Sabrin-17304131

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Mahfida Akter Jahan

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ID 17104138

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Maliha Hossain.ID 18104227

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173041445

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Nurun Nahar Islam Mahim- MKT431 case study

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Tahsina Tabassum Saba -17104148

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Maliha Hossain. ID:18104227

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Nusrat Rahman Chowdhury - 16104158

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Maliha Hossain. ID:18104227

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17304102

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Case Study Questions :

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ID 17304022

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Mahfida Akter Jahan

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ID 17204081

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16304113

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Farhan Islam Shihab_ID- 17304142

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Q1. What is easier to market-service of product? 3 marks
Q2. Give a service expectation and experience of a recent service purchase. 6marks
Q3. What lessons did you learn from this course as Marketing major?- 4 marks
Q4. How can this course be taught better online next semester? 2 marks