# data[].attributes.headline
Use of evidence. Show me where you have met this 

# data[].attributes.subject
Use of evidence. Show me where you have met this 

# data[].attributes.body
I think

# data[].attributes.body
Turning it into a joke

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Body language

# data[].attributes.body
The teacher refects on what you are saying

# data[].attributes.body
He said/she said

# data[].attributes.body
Structured conversations

# data[].attributes.body
The teacher brings in a personal circumstance as a reason

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Remaining calm even if the other staff member doesn’t

# data[].attributes.body
You give options or plan of action

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Having a clear objective

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Condescending language

# data[].attributes.body
You threaten them with maybe a senior member of staff getting involved

# data[].attributes.body
Public environment

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Listening first - not giving personal examples with what is being shared

# data[].attributes.body
Comparing to another staff member

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Letting them talk or distract without boundaries

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Sarcasm

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Staying on the discussion topic

# data[].attributes.body
Trying to be their friend