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John McMartin the Third

"I like to book event spaces to study for finals."

Key Attributes
Knowledge - Low
Experience - Low
Confidence - Low
Motivation - Low

Frustrations
-Cannot get out of bed

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linking to social media as advertising via word-of-mouth?

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Should the negotiation function be in the form of chatting or calling?
- How do we ensure that Booqed is not a 'stepping stone'

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Reviews are important and are more trustworthy

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accessibility (by public transport/car)

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360 degrees more trust-able than photos

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Nearby amenities / food joints

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Venue restrictions (in terms of physical restrictions)
-Like the walkway not wide enough to move bulky equipment

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accommodation to timing of physical visit

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"filter features must be very clear because it sets the basis"

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Presenting event space options in a corporate setting

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Facilities Available (PA systems, projectors with screens, fridge for placing cakes)

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need support from the venue staff

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Negotiations not done properly

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comparison function between different locations to make a better decision

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venue restrictions not explicit enough (Feeling cheated)

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identify 'special features' in the event space

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possible to have a staff onsite to help out with the event

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360 degrees perspective function

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Conceptualizing of space

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what if the app crashes? a web would be more secured

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No physical visit option

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"favourites" function to track venues you are interested in but may not be available at the time you browse

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online reviews of the places can help to give a guide of how the actual place looks like

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Need to submit invoice to finance team to process the payment

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physically visit the space

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negotiate and discuss with venue owner

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Compare venues at one glance

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uses physical payment method

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Troublesome to track and contact suitable hosts

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"Save the trip down, save time"

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Payment through bank transfers and occasionally cash

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prefers a web-based platform over an app

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"won't download an app if it's a one-time thing"

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"Prefers to browse through using laptop"

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"App is insufficient to show all the information"

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Physically Visit

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Negotiations

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"Photos are deceiving

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"things to be black and white for company to make payment"

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Application - convenient

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app = "convenient for personal use"

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"Pictures not comprehensive enough"