# data[].attributes.body
Nando's restaurant

1.Specialize in grilled chicken.

2. Provide special peri-peri sauces with varying degree of heat.

3. Less choices for vegetarians.

# data[].attributes.body
shirt printing service 1.provide shirt design printing services. 2. Easy to manage and cheaper price. 3.unsatisfied with the print quality shirt.

# data[].attributes.body
BANK

1.  Qualifiers – provide basic service such as money keeper  and insurance.

2.  Service winners – provide ATM , loan for buying assets, provide financial expert and high dividend.

3.  Service losers – the bank workers did not smile to the customer, inconsistent dividend throughout the year and the bank did not prepare ATM at public area such as hyper mall (it does matter to whom prefer cash note for shopping)

# data[].attributes.body
Hospital (Government)

1) Provide medical treatment to the patient.

2) Everyone can afford the medical cost.

3)Bad attitude of Hospital workers cause patient waiting so long.

# data[].attributes.body
Hotel Service

1) Provide room service

2) Comfortable and cheapest price

3) Technical problem and fully booked

# data[].attributes.body
Dentistry. (Private)

1. Provide dental treatment

2. Faster services (on the spot) than government dentistry

3. The prices of the services are way expensive than government dentistry.

# data[].attributes.body
reload machine 1. provide all type of reload.

2. user friendly kiosk.

3. not too much

# data[].attributes.body
Shoe shop(bata)

1.sale various models of shoes

2.good quality

3.price expensive

# data[].attributes.body
CFC 1B

1) food and drink

2) variety food and free soup

3) small meal

# data[].attributes.body
UPPERSTAR

1) provide food and drink

2) nice environment and variety of foods

3) long queue

# data[].attributes.body
Pizza hut delivery

1. deliver food and drink ordered

2. online order or dial hotline to order

3. not prepare change and not inform early

# data[].attributes.body
Cinema 1) Showing latest movies 2) Online booking tickets 3) Not on time, very cold

# data[].attributes.body
Malindo airlines

1)comfortable seat

2)free 15kg luggage and free sky juice with fast food

3)did not provide worldwide destination

# data[].attributes.body
Hairdresser

1) special waiting place

2) unisex service

3) expensive package

# data[].attributes.body
Airasia

1) self check in

2)cheap ticket

3)small seat and space

# data[].attributes.body
Malaysia Airlines

1.can request a sit

2.provide a mini tv for watching movie

3.if they didnt provide a food and 30kg luggage for customer

# data[].attributes.body
Malaysia Airlines(MAS)

1)comfortable seath

2) free fast food and sky juice

# data[].attributes.body
herbaline beauty and spa

1) make appointments before come

2) provide free herba teh while waiting for customers turn

3)service only for women

# data[].attributes.body
Giant

1.one-stop shop experience

2. the ability to position stores near the customers

3. not having enough option

# data[].attributes.headline
Service salon1.hair style2.price depand on style n customer hair3.quality4.free gift

# data[].attributes.subject
Service salon1.hair style2.price depand on style n customer hair3.quality4.free gift

# data[].attributes.body
Workshop 1) repair and make car maitanance 2)help people to fix their car. 3) customers have to wait until their finish the maintan

# data[].attributes.body
computer & repair servie

1. warranty claim

2. on-time service

3. not good quality because need to do faster

# data[].attributes.body
amusement and recreation

1)for entertainment

2)customers can have fun

3)waste of time

# data[].attributes.body
hotel

1. provide room to stay

2.restaurants, swimming pool, gym and others facilities

3. price, location

# data[].attributes.body
Hotel Services

1) Qualifier: Comfortable and convenient place to stay

2) Service Winner: Free breakfast and spa package, friendly staffs

3) Service Loser: Quite expensive in price

# data[].attributes.body
Dapur Dini Restaurant 1B

1)Provides food n drink

2)free syrup for students

3)service

# data[].attributes.body
7eleven

1. Helpful and friendly employee

2. One stop shop experience for all our needs

3. Not having ample parking

# data[].attributes.body
Brand outlet Suria Sabah

1) Provide cloth and accessories

2) Multiple choice of cloth design

3) limited size of clothes

# data[].attributes.body
Service

salon

1cheap

# data[].attributes.body
Printing services

1) printing documents, books

2) ease for customers that do not have printer

3) may not open daily or when the customers needed

# data[].attributes.body
car wash

1. clean

2. automatic machine

3.not really clean

# data[].attributes.body
Fast food restaurants

1) Convenience

2) Cheap & fast

3) Provide unhealthy food

# data[].attributes.body
Bus express services

1. Cheap

2. Provide light food

3. Crowded & smelly

# data[].attributes.body
Hair saloon service

1. Provide hair treatment service

2. Provide free flow of drinks

3. Rude treatment by hairdresser

# data[].attributes.body
airline services

1. self-check in

2. Air Asia cheaper fee

3. Always

# data[].attributes.body
Reflexology service

1. Provide massage service

2. Package include spa, buffet, mini movie

3. Price expensive

# data[].attributes.body
Tailor service

1. Convenience

2. Finish on time

3. Not finishon time

# data[].attributes.body
Car rental service

1. Convenience

2.Delivery on time

3. Mechanical problem / competi

# data[].attributes.body
Restaurants (Fast Food)(KFC)

1-times of serving the food is fast which fulfill the needs of people nowadays

-easy and provides delivery service

2. - the taste and the crunchiness of the chicken is better than MCD.

- provides variaty choices of packaging

3. too crowd

# data[].attributes.body
tourism agency

1. provide interesting package

2. cheaper package

3. too many package to provide as would lose some to the other competitors

# data[].attributes.body
Restaurant Rhaazali kingfisher

1) Provide food and drink

2) Free sky juice, cheap and large meal,24 hours service

3) Slow service,

# data[].attributes.body
Laundry service

1) cleanliness

2) ease of use, cheap

3) not effiecient