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Coming from a medical background, during the pandemic I was solely focused on patient management. It was an eye-opener to hear from the different Government departments and organisations to see the role they play in governing a nation, especially during a disaster.

3 key takeaways
• Honesty, Credibility and Trust in communication.
•The holistic approach during disaster management.
•More affordable and better healthcare for our migrant workers.
In my country, migrant workers have to pay international fees in a public hospital. During my time working in a sub-divisional hospital, I noticed that their employers were reluctant to bring them for consultation and when they did they were quite sick. Because of these relatively higher fees, some employers also took them to pharmacies for treatment rather than bringing them to the hospital.
I will discuss this with my colleagues and we will propose to our government to reduce the price or possibly provide free medical treatment for them.

Thank you for giving me this opportunity to take part in this course.

Vinaka Vakalevu ( Fijian for thank you so much )

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My 3 takeaways are:
1. The usefulness in learning from the vast experience and approach of other countries' even smaller ones such as SG, towards handling disease outbreaks such as COVID19;
2. How important information sharing towards the public is for health ministries! Bombarding your population with key messages. Public distrust only builds when you get the initial information out wrong.
3. Factoring in the vulnerable, often less considered population groups in overall planning!

Thank you SCP & SFA for having us in this program, my only regret is that we didn't get the chance during this pandemic to travel and meet you all in your beautiful country.

Fa'afetai tele lava!

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E.I.N.B.Olukaranda,Sri Lanka
Exelant programe

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3 takeaways from the program are:
1. importance of multi sectoral collaboration in response to all sorts of disasters. Good governance and strategic planning is crucial for the management of global and national crisis with the right policies in place based on the scientific and contextual facts.
2. Importance of effective communication during crisis - credibility and trust are the main force which drives the response
and also innovation and technology during crisis response can play a crucial role to minimize the impact of the situation.
3. Ways to minimize the impact of crisis on the vulnerable/minor population is an important factor to keep in mind and creating ways to reach out and include them in the supporting schemes is of great importance

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My three key take away messages:
1. Addressing pandemics require a holistic approach by engaging the whole society. Bringing together diverse skills and knowledge will help to take informed decisions.
2. Communication is always key to success. Effective communication requires honesty, empathy to mention few.
3. Managing pandemics requires drawing a plan and mobilize resources.

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The 3 takeaways are:
1- The importance of systematic thinking about the strategies
2- The importance of analyzing problems
3- Cynefin Diagram was new to me

And one extra takeaway was the exemplary model of creating new opportunities for the elderly

Thanks to all

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S.S.K.Gunatilaka-Sri Lanka
All program is verry imported.

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Three takeaways from this course:
- Its about perspective (whether you see the cat going up or down) and there are 4 ways to look at a situation.
- Volunteer organizations are equally important in the whole of nation approach (Together we can overcome) and makes everyone feel they are contributing to the solution.
- Crisis communication is tough but its important to have a structure and the public are after two things during a crisis - protection and the truth.

Loved the fact that during the learning it was evident that despite being from different parts of the world our approach was somewhat similar and we all had challenges (some more than others) but these provided opportunities to learn from.

Vinaka!

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importance of technology in communication and implementation of activities and data collection and follow up of cases, but should be controlled and regulated>
public private sharing with strict regulation and control.
support of daily work population on regular basis to help them and make them obey the rules and instructions

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1. The pandemic -v- endemic
2.bosters every 270 days
3. Government response has a big effect on out comes

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My 3 takeaways are:
1. Whole of government and whole of society approach are key to effectively respond to many challenges. Many countries have proved this work and Singapore has reconfirmed it.
2. Information and communication are critical to deal with trust building and development.
3. Interesting tools for planning, especially the scenario based planning. This tool, I will share with my team because I am in the the process of develop the Global Health strategic action plan for my
Department.

Very good course. Really enjoy the experience learning from you and other participants.

Thank s lot:)

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1. The pandemic -v- endemic
2.bosters every 270 days
3. Government response has a big effect on out comes

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The last five days was very informative for me,

1.      I think our society can learn a lot from Singapurians about how could we work with and support each other.

2.      The exhibited extensive distribution of governmental financial and other supports really admirable and worth to sharing.

3.      Crisis communication is not worth anything without honesty, trust and credibility.

Thank you for giving me opportunity to take part on this programme and see other countries perspectives.

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My 3 takeaways are:

1. The importance of long-term and sustainable planning - I believe my country can benefit from looking at a wider strategic period. It was impressive to note that Singapore is reaping the benefit of plans made over 20 years ago today and they are making plans for the next 50-100 years.

2. The effectiveness of the whole-government approach. Persons are aware of the unifying goals and their roles in the achievement of the same at every level of government. This aids in the successive implementation of vision and strategies of the country. My country can benefit from a whole government approach, as an actively implemented way of business (not just on paper).

3. The benefits of patriotism, collectivism and integrity in the success of a national community - all the presenters pointed to a shared understanding of citizens on the importance of hard work and buy-in to the direction for development laid out by the country. These values have proven to be beneficial to the people of Singapore as their government has been able to in turn provide total care for its citizens.  This approach, if applied in my country will improve compliance with policies, boost productivity and promote successful follow through on strategic plans.

I am thankful for the exposure and I would share what I have learnt to my governmental sector of health (at my regional level) in my country.

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-It is very interesting to see different roles of other sectors or ministers through good communication
- Having good preparedness plan consider corner stone to face any problem
- using helpful technology play vital role is assisting facing many issues
-  learn how to use manpower through making responsibility definite to every one

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There is stability from a constant government, able to gain long term trust of the people to respond in a disaster.
Communication strategies must be open, honest and empathetic - leaders must uphold their position of trust  - people will follow.
Plans and policies need to be in place long before disaster strikes - ensures rapid responses in the face of crisis.
Whole of government/ whole of society approach with coordination at all levels works to protect people and livelihoods, especially the most vulnerable. This ensures no one is left behind and builds capacity for resilience.
Planning with a proactive approach must be done in the face of the unknown - scenario planning essential for long term survival and development of a country. Plans must have implementation and M&E included to ensure robustness.

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My three takeaways are:
1.  Effective communication is always the key to success during crisis.
2. The importance of analyzing problems and making decisions.
3. Make sure to consider the whole population groups in overall planning.

Thank you

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My 3 takeaways are:
1.  Along the lines of...If there's a will, there's a way/If life gives you lemons, make some (good) lemonade/What doesn't kill you, (use it to) make you stronger. Singapore had to deal with a lot of limitations in resources as a new state, but wit careful and deliberate planning made the best of the situation and used it to their advantage.

2. Recognize the strength we have as a community and nurture it, engage it towards a shared goal.

3. Invest in human capital, provide education and training and ensure a strong, reliable and resilient population (not just citizens but everyone).

Thank you for all the learning!

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The three take away messages from this training programm - 1.The importance of effective communication between all sectors during pandemic.2. The importance of mobilizing and rational use of all resources 3.Find ways to minimize impact on vulnerable population

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1. Communication between several sectors
2.good strategic planning that can be implemented.
3.cost effective planing to

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My key take away points are:

1. Whole of society approach in responding to pandemic of this magnitude of paramount. All should take equal responsibility.
2. Building trust and credibility: Government should focus on building trust and credibility from the public by sharing timely abs valid information. Where possible, the views/opinions of the public should be also respected
3. Leveraging the use of ICT in responding to the pandemic. This pandemic has really provided the opportunity for the ICT firms to expand their scope of technology in the field of epidemiology, surveillance and health care service delivery

On behalf of the Royal Government of Bhutan, I would like to thank SCP, Singapore for the learning opportunity.

Stay safe!

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1. Effective communication
2. decisive leadership is important in successful responses
3. use of innovation technologies to support the population, eg use of refurbished computers for online programmes