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Tom works at a factory that manufactures heavy machinery. His job involves operating large equipment, including cranes and forklifts. Tom has been working at the factory for a few months and has received some on-the-job training from his supervisor, Jack. However, he has not received any formal training on the safe operation of the equipment. One day, while operating a forklift, Tom accidentally hits a stack of boxes, causing them to fall and injure another employee. The injured employee is rushed to the hospital with a broken arm and several bruises. An investigation reveals that Tom was not properly trained on the safe operation of the forklift.

1. What are Tom's obligations under OSHA 1994 regarding his own safety and the safety of his colleagues while operating heavy machinery?

2. As Tom's supervisor, what are Jack's responsibilities under OSHA 1994 concerning the training and supervision of employees operating heavy machinery?

3. Under Malaysian safety standards, discuss whether "on-the-job training" from a supervisor is a sufficient substitute for formal competency certification.

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Jack's responsibilities as a supervisor are:

1. Provide Proper Training

Jack must ensure that employees receive complete safety training before operating machinery such as forklifts and cranes. This includes explaining the correct operating procedures, safety precautions, and hazards.

2. Provide Adequate Supervision

Jack must closely supervise workers, to ensure they follow safety procedures and operate equipment correctly.

3. Ensure a Safe Working Environment

Jack must make sure that the workplace conditions are safe, equipment is properly maintained, and safety rules are followed.

The related section of the OSHA 1994 is mainly Section 15(2)(c): the provision of such information, instruction, training and supervision as is necessary to ensure, so far as is practicable, the safety and health at work of his employees.

Under this section, it is stated that the employers must ensure the safety, health, and welfare of employees at work, by:

1. Provide and maintain safe systems of work, safer and better work environment.

2. Provide information, instruction, training, and supervision necessary to ensure employees' safety.

In this scenario, Jack failed to comply with Section 15(2)(c) as Tom did not receive proper training and supervision before operating the forklift, which ultimately led to the accident.

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What is a Forklift? - DHL Freight Connections

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What is a Forklift? - DHL Freight Connections

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Tom’s obligations are based mainly on Section 24 of the Occupational Safety and Health Act 1994.

Section 24(1)(a)

Employee must take reasonable care for the safety and health of himself and other persons who may be affected by his actions or omissions at work.

Tom should pay attention to the surroundings and handle loads safely, ensuring that the forklift does not endanger nearby workers.

Section 24(1)(b)

Employees should cooperate with the employer in carrying out safety and health duties required by the Act or regulations.

Tom should follow safety procedures set by the company. If he knows he is not properly trained to operate a forklift, he should inform the supervisor or employer.

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Section 24(1)(c)- It shall be the duty of every employee while at work to wear or use at all times any protective equipment or clothing provided by the employer for the purpose of preventing risks to his safety and health

In this scenario it is not stated whether Tom or the injured employee were wearing PPE.For example, high-visibility clothing helps forklift operators notice nearby workers, reducing the risk of accidents.

Section 24(1)(d) - It shall be the duty of every employee while at work to comply with any instruction or measure on occupational safety and health instituted by his employer or any other person by or under this Act or any regulation made thereunder.

Employees must comply with any occupational safety and health instructions or measures, and also

follow the Safe Operating Procedures (SOP) provided by the employer.

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Under the Occupational Safety and Health Act 1994, employers must provide adequate information, instruction, training and supervision to ensure the safety and health of employees.

On-the-job training can provide practical exposure but is not sufficient for high-risk equipment.

Formal competency certification is required under Malaysian safety standards (e.g., Department of Occupational Safety and Heath  guidelines).

Example：Forklift operators must undergo structured training programs and obtain certification before independent operation.

Why certification matters:

Ensures standardized knowledge of safety rules.

Reduces risk of accidents and liability.

Builds confidence in both employee and employer compliance.

Conclusion：

In conclusion, on-the-job training alone is not an adequate substitute for formal competency certification. Formal training is necessary to ensure workers are competent and workplace safety is maintained.