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Our focus this week is mainly on system development methodology. I chose to study SDLC. After that, we discussed which methodology is more suitable for flight systems. And checked and corrected the errors of the previous drawings and integrated and typeset them. This assignment once again made me feel the great effect of cooperation, and at the same time I hope to get an ideal result.

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Collective work and meeting evidence

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Collective work and meeting evidence

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Aim: search and purchase ticket

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Aim: create new account

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Aim: process self check in

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Collective work and meeting evidence

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Aim: Change password
need to be improved
messy line, missing arrow, missing scenarios

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Collective work and meeting evidence

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Use case : Change Password

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IBRM001 assignmentA third week reflection

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IBRM001 assignmentA second week reflection

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Student: Wenlong Qiu (Roy)
ID:3154022
Date:25/07/2020
In the last week, our main task is to check and revise. We geld two meeting, and most of the time we kept updating and modified diagrams in group chat. The communication between us has greatly improved the efficiency of our work. In the future, the team should keep positive communication.

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Student: Wenlong Qiu(Roy)
ID:3154022
Date:18/07/2020
We have assigned everyone's tasks this week, and before assigning tasks, we have made sure everyone knows what use case and ERD are. Our strategy is to help each other by completing their own parts and then checking each other to see where they need to be modified. We will complete some tasks together, such as making a questionnaire. Compared with last semester, I feel that my team work ability has improved, including attitude and coordination ability.

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IBRM001 assignmentA first week reflection

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Student: Wenlong Qiu(Roy)
ID:3154022
Date:11/07/2020
In the first group discussion, each of us shared our views and ideas and asked the other two group members to judge whether it was reasonable. We list the stakeholders involved in the system and discuss them. However, teleconferencing is not as efficient as a live meeting. We need to meet many times, so we have at least two or three meetings a week. In this team work, the problem we encountered was that the team members sent messages in the group chat, and we could not reply promptly. Our three team members were in Sydney, Macao and Shandong respectively. The time difference in our region was different, which resulted in time error (in the first week, we missed a meeting due to time difference), but for the evaluation of the first week, I think every member takes it seriously and  very positive.

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5 actors
9 use cases

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total 9 entities

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Google Forms - create and analyze surveys, for free.

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https://www.altexsoft.com/blog/engineering/flight-booking-process-structure-steps-and-key-systems/
Step
-Flight search
The website search request against the inventory data stored in the Airline reservation system, and return a list of available flight option to user
If user wish to compare prices and have a complex itinerary, customer search flight via OTA. OTA get flight info from GDS. GDS use three sources to find matching option
1. OAG (flight schedual)
2. ATP code (update prices)
3. Airline reservation system
check availability of seat base on scheduled
-Channel selection(OTA/Airline)
Compare to select a ticket from airline website, select form OTA is hard to make adjustment or initiating cancellation
-Booking
System collect personal information to generate PNR, it record up to 999 elements, but 5 elements is mandatory. include passenger name, flight itinerary, passenger contact, ticketing, and the last person who made change.
If user booking a flight via OTA, it send PNR to GDS. GDS generate a record locator (6 character code). Other elements in PNR can be the seat, food, hotel, etc.
-Payment
Third party of payment gateway offer payment and safety transaction to customers
OTA sent a query to airline reservation system(GDA)  to check is the flight still available
customer get flight itinerary and PNR code via email
-Ticketing
System verify payment detail the finalize money transmission. After payment is confirmed, the airline ticketing system issue a e-ticket

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Why is GDS important to the travel industry?

https://www.tts.com/blog/why-is-gds-important-to-the-travel-industry/

How a Travel Agent Works

https://www.huffpost.com/entry/how-a-travel-agent-works_b_7903072

Global distribution system (GDS): Complete Guide for Automated Management System for Travel Agents

https://ioeti.org/global-distribution-system-gds-complete-guide-for-automated-management-system-for-travel-agents/

https://colorwhistle.com/gds-travel-agency-guide/

https://scottscheapflights.com/guides/complete-guide-to-online-travel-agencies-otas

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total 8 entities
missing (m to m, m to 1, 1 to 1)
missing one more entity

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Use case of booking flight ticket system

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Use case of booking flight ticket system

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Meeting duration: 16/07 13:00 - 15:00

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Meeting duration: 16/07 13:00 - 15:00

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Meeting duration: 07/11 13:00 to 15:00

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Topic discuss: At the beginning of the first week, we create a table to outline the topic. In this week, we determine and analysis the interaction between each stakeholders.