# data[].attributes.body
Public Holiday - Wesak Day

# data[].attributes.body
Handled day tripper booking requests by entering and updating guest information.

Received a task from supervisor to reply an email to client who requested a quotation for a Mountain Climbing Package.

Needed help from my supervisor to make sure the message sounded professional and clear.

Still working on building confidence in replying email.

# data[].attributes.body
Public Holiday - HARI RAYA AIDILFITRI (first day)

# data[].attributes.body
Manage daytripper booking as usual by confirming new reservations.

Updated the excel sheet with the latest booking data.

Assigned by the Director of Sales & Marketing department to prepare a Entertainment and Complimentary Form.

Received a new task to learn and assist with preparing a rebate form, which involves price adjustment.

# data[].attributes.body
Managing daytripper bookings.

Updated the excel sheet with new bookings.

Communicated with a travel agent regarding reservation, providing them with necessary booking information and clarification.

Learned to stay calm and professioanal when dealing with client or agent inquiries.

# data[].attributes.body
Handled new daytripper booking requests and ensured all information was accurately recorded.

Replied to a client’s email regarding a quotation request and provided the necessary details.

Updated the Excel sheet with the latest bookings and double-checked previous entries

No major issues, but I had to make sure my email response was clear and professional.

# data[].attributes.body
Processed and managed incoming daytripper bookings efficiently.

Maintained the Excel sheet by updating new entries and verifying the accuracy of existing data.

Focused on learning how to prepare quotations, reviewing templates and practicing the correct layout.

This exercise enhances my skills in client proposal preparation.

Learning quotation preparation ties in with entrepreneurship skills.

# data[].attributes.body
Handled booking tasks as usual to ensure all records are accurate and up to date.

Shared the updated list of daytripper bookings with the operations team through the group WhatsApp.

Updated the Excel sheet with the latest booking details.

Received a cancellation request from a travel agent. I responded to the email and asked them to provide valid supporting documents before the cancellation can be processed.

Had to ensure the cancellation followed policy, which involved waiting for official documentation before taking action.

# data[].attributes.body
PH - Birthday of His Majesty, Yang Di-Pertuan Agong

# data[].attributes.body
Began the day with informed the operations team about the day-tripper bookings scheduled for the day to ensure proper preparation and coordination.

Managed new booking inquiries received through email. Replied promptly and recorded guest details accurately.

Prepared and sent a proforma invoice to a travel agent after confirming package details and rates.

Updated the Excel booking sheet with the latest reservation data.

# data[].attributes.body
I managed day tripper bookings by reviewing and confirming reservation as usual to ensure all guest details were accurate.

Updated the booking records in Excel, keeping the data organized and up to date for the team’s use.

I was instructed by the Director of Sales & Marketing to raise a payment request for a CEO’s client who is staying at The LUMA Hotel.

Since it was my first time handling this kind of financial task, I was unsure how to start. but my supervisor patiently guided me step-by-step until I was able to complete the task correctly.

⁠Raising payment requests connects to financial procedures and business communication, which I’m starting to understand better through this experience.

This experience also helped me apply communication skills when asking for help and clarification.

# data[].attributes.body
On Leave

# data[].attributes.body
Continued handling daytripper bookings as part of my daily routine.

Updated the Excel sheet with any new entries and recent confirmations.

Cross-checked the data to make sure everything was accurate and up to date.

No challenges today. Everything was smooth and under control.

# data[].attributes.body
Began the day with the routine of informing the team about confirmed day-tripper bookings to ensure smooth operations.

Handled incoming bookings through email, responded quickly, and kept the records well-organized.

Drafted and sent out a proforma invoice to a travel agent upon request.

Updated Excel files with the most recent booking information.

Ensuring the Excel records matched email confirmations required close attention and time

# data[].attributes.body
Handling bookings as a part of daily task.

Informed the operations team via WhatsApp about a daytripper booking scheduled for today, to ensure all preparations were in place.

⁠Received an email from an agent requesting a booking cancellation.

Send the Entertainment and Complimentary Form to Manukan Island Resort Team for Sabah Tourism Board site inspection.

# data[].attributes.body
Updated the team on the day-tripper bookings scheduled for today to ensure all departments were informed and prepared for guest arrivals.

I handled the day tripper bookings, responding to new booking requests. I make sure all information was accurate and updated in the booking system to avoid any double bookings or errors.

I updated the booking records in the Excel.

# data[].attributes.body
Informed the team about the confirmed day-tripper bookings for the day. This was to ensure everyone was well-prepared and the necessary arrangements were in place.

Continued to manage new bookings received through email. Responded to inquiries promptly and updated the booking system with the latest information.

Prepared a proforma invoice for an agent based on their request. Ensured that the package details and pricing were correctly listed.

Sent the invoice to the agent after a quick review and followed up to confirm receipt.

# data[].attributes.body
Continued with my regular task of handling guest bookings.

Updated the team on the day-tripper bookings scheduled for today to ensure all departments were informed and prepared for guest arrivals

⁠Updated the booking records to keep the monthly data well organised and current.

⁠I was assigned by the Director of Sales & Marketing to raise a payment request for an upcoming event, and it had to be settled on the same day.

⁠As my supervisor was on leave and I only saw the email about the task shortly before the end of the workday, I had limited time to complete it.

This was only my second time raising a payment, so I was not fully confident with the steps.

I politely asked assistance from a colleague seated nearby, who kindly guided me through the process. I was grateful for the support and glad I managed to complete the task on time.

# data[].attributes.body
Handled booking requests as part of my daily routine, ensuring guest details were recorded accurately.

Update the overall booking record for the entire month of June in Excel.

Followed up with a client regarding their confirmation for a 3 Days 2 Nights mountain climbing package.

Assigned by the Director of Sales and Marketing Department to fill the form about Quarterly Services Producer Price Survey.

Create a quotation for a 4 Days 3 Nights package at Kinabalu Park, including accommodation and other relevant details.

Preparing a longer package quotation required more attention to detail, such as including the correct duration, price breakdown, and package inclusions.

# data[].attributes.body
Received and managed daytripper booking requests from guests through email and WhatsApp.

Recorded new bookings into the Excel sheet, sorted by date, booking number, agent guest name, total pax and function.

Practiced preparing quotation.

No major issues occured.

# data[].attributes.body
Public Holiday - HARI RAYA AIDILFITRI (Second day)

# data[].attributes.body
I handled the day tripper bookings, responding to new booking requests. I make sure all information was accurate and updated in the booking system to avoid any double bookings or errors.

I updated the booking records in the Excel.

No challenges faced; the day was calm and manageable.

# data[].attributes.body
Managed daily booking tasks, including checking incoming reservations and confirming guest details in the system.

Received an email from a client requesting a quotation for a 3 days 2 nights stay at Kinabalu Park. I noted down the details and prepared to liaise with the reservations team to gather accurate pricing before replying to the client.

No major issues occurred today, but responding to quotation requests requires careful attention to rates, inclusions, and availability. It highlighted the importance of double-checking details before sending formal replies to clients.

# data[].attributes.body
Continued handling daytrip bookings and kept the Excel file up to date.

Cross-checked all booking data carefully to avoid mistakes.

Reviewed old emails to understand how to reply to client inquiries in a professional way.

Studying old emails helped me improve my communication skills and learn professional email formats.

No difficulties today; just focused on improving email skills through review.

# data[].attributes.body
Continued handling bookings as part of my daily routine.

Shared the lunch booking for the day with the team via the group WhatsApp to ensure the operations team is aware and prepared.

Followed up with a travel agent regarding outstanding payment.

Practiced financial follow-up and booking management, which are both relevant to tourism operations and hospitality service modules.

The follow-up on payment required tactful communication to maintain good relationships while ensuring company policy is followed.

# data[].attributes.body
Briefing by the Human Resources Department about the company background, workplace rules, and employee guidelines.

Taken on a short tour around the company building and greetings with all employees before being assigned to the Sales and Marketing department.

Briefing session with my industrial supervisor about my job scope, which will focused on the role of Sales Coordinator.

Instructed to review the company profile on the office computer to better understanding of the company's background and the role it plays in the industry.

Slight difficulty in absorbing all new information during briefings.

Took notes to ensure understanding.

Observing real workplace structure reflects classroom lessons on company hierarchy.

Learning company background and services links to tourism business development strategies studied in class.

# data[].attributes.body
Handled daytripper booking as part of my daily routine.

Updated the excel sheet with current booking data.

Assisted with preparing a rebate form based on a booking that required a pricing adjustment.

# data[].attributes.body
Managing daytripper bookings.

Updated the Excel sheet with new booking data to ensure records are current and organized by month.

Received an email from a travel agent requesting a booking amendment.

# data[].attributes.body
I handled the day tripper bookings, responding to new booking requests. I make sure all information was accurate and updated in the booking system to avoid any double bookings or errors.

I updated the booking records in the Excel.

# data[].attributes.body
Managed daytripper bookings received today.

Updated the Excel sheet with the latest booking information.

Gained experience in consistently managing bookings, a key part of tourism business administration.

No challenges faced; the day was calm and manageable.

# data[].attributes.body
Handled daytripper bookings as part of my daily routine.

Updated booking report in Microsoft Excel.

Received a task from the Director of Sales and Marketing to prepare a complimentary form and an entertainment form.

The forms were for a group of returning earthquake survivor climbers for their Mount Kinabalu climb (19–21 May 2025).

# data[].attributes.body
Continued handling daytripper bookings as part of my daily task.

Making sure all fixed charged removed in system to avoid double fixed charged occured.

After lunch, I had a short meeting with my supervisor. The meeting was about my current job scope and responsibilities.

During the meeting, my supervisor assigned me with a new task. Starting tomorrow, I need to update daytripper booking every morning in the Whatsapp group. This is to make sure everyone is informed about the daytripper booking on that day.

No major issues today. The new task will require me to be more consistent and alert every morning.

I see that this task is a good responsibilities to improve my time management skills.

# data[].attributes.body
Continued handling daytripper bookingg received through email and Whatsapp.

Informed the operations team via WhatsApp about a daytripper booking scheduled for today, to ensure all preparations were in place.

Created a proforma invoice and sent it out after confirming all necessary package information.

# data[].attributes.body
Informed the team about the latest day-tripper bookings to make sure all departments were aligned and ready.

Managed and responded to new email bookings from clients and travel agents.

Created a proforma invoice and sent it out after confirming all necessary package information.

Updated Excel sheets with new booking data.

Carried out a final cross-check to ensure no booking was missed or duplicated

# data[].attributes.body
Shared the day-tripper list with the team early in the day to help with guest preparation.

Managed email booking requests, ensuring timely responses and accurate entry into the system.

Created and emailed a proforma invoice to an agent.

Entered new bookings into Excel and did a thorough cross-check to avoid overlapping records

# data[].attributes.body
Managed and reviewed daytrip bookings to ensure all reservations were accurate and up to date.

Responded to an email from a travel agent regarding a last-minute request to postpone a confirmed booking. Advised the agent that such changes are not permitted and any cancellation will still incur charges.

The last-minute postponement request created a challenge in maintaining the company's booking policy while ensuring the client relationship is preserved. Needed to handle the situation tactfully to avoid conflict or misunderstanding.

Practical use of tourism operation knowledge, particularly in understanding booking policies and communicating terms and conditions clearly.

# data[].attributes.body
Updated the team on the day-tripper bookings scheduled for today to ensure all departments were informed and prepared for guest arrivals.

Continued handling new bookings received via email. Recorded each booking accurately in the system.

Prepared a proforma invoice for a travel agent based on a new booking inquiry. Reviewed all pricing and package details before sending.

Emailed the invoice with the agent to confirm everything was in order.

# data[].attributes.body
Managed ongoing bookings and updated guest information accordingly in the excel.

Finalized a quotation assigned by supervisor. ensuring all details and price stated were correct.

Attended my first internal meeting with the CEO and the Sales & Marketing team, focusing on the company’s financial performance and revenue strategies.

Through this meeting, I was introduced to the company’s wider goals, financial plans, and marketing efforts, which gave me a better understanding of how the company operates as a whole.⁠

Gained exposure to sales strategies, revenue planning, and business operations, which are linked to entrepreneurship and business management courses.⁠

As it was my first time joining a high-level meeting, some financial terms and reports were difficult to fully understand.

# data[].attributes.body
Managed daytripper bookings as part of my daily routine.

Assigned to send an email to client regarding slot availability for the Mountain Climbing Package.

Received a new task from Director of Sales & Marketing Department to prepare an Entertainment and Complimentary Form for Laetitia's FAM trip at Manukan Island Resort on 3rd - 5th May 2025.

Started gathering details for the form, including guest name, schedule, and planned activity.

Preparing the Entertainment and Complimentary Form was a new task, and I was unfamiliar with the format and requirements.

Needed to ask for clarification from my supervisor and refer to previous samples to ensure everything was done correctly.

# data[].attributes.body
Handled daytripper booking as part of my daily routine.

Updated the excel sheet with current booking data.

Assisted with preparing a rebate form based on a booking that required a pricing adjustment.

Followed the sample and supervisor's guidance to ensure the form was filled out correctly.

The rebate form required attention to detail to ensure accuracy in booking number and amount.

# data[].attributes.body
I handled the day tripper bookings, responding to new booking requests. I make sure all information was accurate and updated in the booking system to avoid any double bookings or errors.

I updated the booking records in the Excel.

# data[].attributes.body
Arrived at 9AM

Supervisor demonstrated step-by-step booking procedures in the Opera system.

Completed one booking with guidance to understand the process flow.

Learned how to generate proforma invoice and e-mail it to agent.

Handling more bookings on my own after my supervisor was sure I could manage the booking process.

Initially unsure about booking codes and rates, resolved through supervisor’s help.

Needed to double-check invoice details for accuracy.

I was afraid of making mistakes, but my supervisor was very supportive.

Experienced the booking process in a real tourism setting.

# data[].attributes.body
Manage booking and update the booking records in excel.

Shared the daily day-tripper booking list with the team to make sure all necessary preparations were made in advance.

Follow up on a pending payment with several travel agents. I emailed the agent to request an update and to confirm if payment had been made.

I also worked on preparing an event order for an upcoming event at Manukan Island Resort. This included listing the services needed and the event details to ensure all departments involved are well informed.

# data[].attributes.body
Continued Managing daytripper booking as usual by checking and confirming booking details.

Received an email from agent requesting to amend a booking.

Followed supervisor's instruction to learn how to update booking details in the system.

Assigned to read old emails from previous staff to learn and understand the proper way to reply client's email.

Reading old emails was useful but required focus to understanding the tone and format of formal email.

# data[].attributes.body
Received and managed daytripper booking requests from guests through email and WhatsApp.

Recorded new bookings into the Excel sheet, sorted by date, booking number, agent guest name, total pax and function.

Practiced preparing quotation.

# data[].attributes.body
Continued managing daytripper bookings and ensuring all records were properly updated.

Submitted a completed rebate form to the Finance team for processing.

⁠Received emails from two agents — one asking about cancellation advice and another requesting a booking amendment. Replied to both accordingly based on company policies.

Followed up with a travel agent about a pending payment.

Practiced effective communication and problem-solving when handling client inquiries and payment follow-ups.

Submitting the rebate form involved understanding financial processes in tourism businesses, reinforcing what I studied in tourism accounting and operations..

# data[].attributes.body
Handled day-tripper bookings as part of the daily routine. Ensured all guest details were recorded accurately and confirmed bookings via email.

Updated the Excel database with new booking data. Double-checked entries to avoid errors and maintain smooth operational flow.

Was assigned to prepare a quotation for a client who inquired about a 3 days 2 nights accommodation package at Poring Hot Spring. Gathered relevant pricing, availability, and package details before drafting the quotation.

Sent the quotation to the client after review. Ensured all terms were clear and the pricing breakdown was correct.

Received another email from a different client who requested clarification and a revised quotation for the 3D2N Mount Kinabalu climbing package. Took time to understand their concerns and revised the quotation accordingly.

The day was a bit hectic with multiple inquiries and document preparations, but I managed to stay organized and complete all tasks efficiently. It was a great test of time management.

# data[].attributes.body
Continued with daily responsibilities involving day tripper booking coordination.

Assigned to cross-check and update booking records from April to June in Excel. This required me to go through previous entries in Excel, identify any missing or incorrect information, and make necessary corrections. It helped ensure that the booking data was accurate and organised for reporting or reference purposes.

Tasked with preparing a quotation for a client who requested a specific package. This quotation included accommodation, activities, and other services. I needed to ensure the quotation was clear, complete, and professionally presented before it was shared with the guest.⁠

Faced some delay while preparing the quotation because I was unsure about the price and whether the requested service was available.

Needed to ask for clarification from my supervisor before completing the quotation.

# data[].attributes.body
Notified the operations team about the current day-tripper bookings to ensure smooth coordination.

Responded to new bookings via email and updated the system with guest information.

Prepared a proforma invoice based on client inquiry and sent it after final checks.

Updated the Excel booking sheet with new data and ensured all entries were up to date.

Required high focus to maintain data accuracy across both system records and Excel sheets

# data[].attributes.body
Handling bookings as a part of daily task.

Informed the operations team via WhatsApp about a daytripper booking scheduled for today, to ensure all preparations were in place.

⁠Received an email from an agent requesting a booking cancellation.

Sent a quotation by email to a client who asked about a meeting package at Manukan Island Resort. I included the package details and pricing.

Followed up on a pending payment with a travel agent

# data[].attributes.body
Updated the team on the day-tripper bookings scheduled for today to ensure all departments were informed and prepared for guest arrivals.

Continued handling new bookings received via email. Responded to clients promptly and recorded each booking accurately in the system.

Prepared a proforma invoice for a travel agent based on a new booking inquiry. Reviewed all pricing and package details before sending.

Emailed the invoice to agents.

# data[].attributes.body
Shared the daily day-tripper booking list with the team to make sure all necessary preparations were made in advance.

Continued to monitor and respond to new booking emails. Ensured that all client details were accurately recorded and saved in the system.

Drafted and sent a proforma invoice for a travel agent. Double-checked the package details and pricing before sending it out.

Updated the excel sheet with latest daytripper booking data.

# data[].attributes.body
Shared the updated day-tripper booking schedule to the team for smooth guest handling.

Responded to several email inquiries and processed new bookings, updating the system in real-time.

Prepared and sent a proforma invoice to a travel agent, following company format and pricing structure.

Logged new booking information into the Excel spreadsheet carefully

Prepared and sent out the quotation about Mountain Climbing Package to client.

# data[].attributes.body
Manage booking as a daily routine.

Notified the operations team regarding a confirmed day trip to ensure all necessary preparations were in place.

Updated excel with latest daytripper booking data.

# data[].attributes.body
PH - Labour Day

# data[].attributes.body
Processed new daytripper bookings.

Entered the new data into the Excel booking sheet and cross-checked with existing records.

Ensured all updated bookings were saved and filed correctly.

# data[].attributes.body
Continued Managing daytripper booking as my daily routine here.

Updated the excel sheet with new booking.

continued learning about preparing Quotation.

# data[].attributes.body
Handled daytripper bookings. Ensuring all guest information was correctly entered.

Given a new task to compile booking records into an excel sheet by month.

Needed to be very careful with data transfer to avoid missing or incorrect entries.

The task enhanced my attention to detail and patience.

# data[].attributes.body
Continued handling daytripper booking as usual by checking and updating reservation details.

Updated the Excel sheet with the latest booking data.

Supervisor taught me on how to prepare an Event Order.

I was assigned to try preparing a sample Event Order to practice what i learned.

It was my first time seeing and preparing an Event Order, so i was unsure about some of the required sections.

Needed to refer to past examples and ask question to understand the format and flow.

This Task helped me improve my attention to detail and document preparation skills.

# data[].attributes.body
Continued Handling daytripper booking.

Updated the excel sheet with latest booking data.

Received a phone call from a travel agent to inquiry about a previous booking they made.

Felt slightly nervous when answering the phone call from the agent, as I wanted to give accurate information.

had to respond calmly and check the details carefully before giving any confirmation.

Learned how to stay professional and clear when communicating directly with agents.

# data[].attributes.body
Continued managing day tripper bookings and ensuring accuracy of details.

⁠Learned how to create quotation.

Spent time reviewing and analyzing existing quotation files to understand format.

It was slightly difficult to understand how prices and services are arranged in a quotation.

Needed some time to get used to the format and information required in quotations.

# data[].attributes.body
Handling daytripper booking as part of my daily task. This includes recording guest information.

continued review past quotation to understand the format.

After lunch break around 3PM, I had a short briefing session with my supervisor. This briefing was focused on how to prepare a proper quotation for quest and group bookings.

I learned the basic structure and important details that need to be included in a quotation.

# data[].attributes.body
Handled daytripper booking inquiries.

Received an email form an agent requesting to cancel a booking.

Supervisor guided me on how to cancel a booking in the system.

Continued learning about quotation.

Quotation process is still confusing, but I'm improving with practice.

# data[].attributes.body
On Leave

# data[].attributes.body
Handled daytripper booking as usual.

Transferred booking details into the Excel file.

Finalized the Entertainment and Complimentary Form that i did yesterday.

After making sure all the information was correct, I brought the forms to the Director of Sales and Marketing for approval and signature.

Once the forms was signed, I scanned it and sent the final version through email to Kinabalu Park Team for further processing and confirmation.

I double-checked all details before emailing the forms to avoid any mistakes, especially since it involved an important event.

# data[].attributes.body
Continued managing day tripper bookings and updating guest information.

Shared important daytrip booking information with the relevant team through the WhatsApp group.

I was given the task of copying important files into 100 pen drives. These were to be used for a business trip.

⁠After completing the file transfer, I helped pack the USBs along with souvenirs, which will be brought by the Director of Sales & Marketing for the upcoming outstation program.

⁠The task required focus and patience to ensure each USB was correctly loaded and packed without errors.

⁠The task helped me apply basic organizational and support skills learned in class, especially those related to event preparation

# data[].attributes.body
Updated the team on the day-tripper bookings scheduled for today to ensure all departments were informed and prepared for guest arrivalsContinued to manage guest bookings as part of the daily routine.

Updated the Excel booking sheet with the latest information. Made sure every new entry was recorded properly.

Took time to cross-check the data to avoid duplication or errors.

No major issues occured, but maintaining focus during repetitive tasks like data entry requires discipline and precision.

# data[].attributes.body
On Leave

# data[].attributes.body
Public Holiday - ISLAMIC NEW YEAR

# data[].attributes.body
Began the day by informing the operations team about the confirmed day-tripper bookings. This helped ensure smooth planning for guest services.

Managed incoming bookings via email, recorded them properly, and maintained organized records in the booking system.

Updated the Excel booking sheet with the latest information. Made sure every new entry was recorded properly.

Took time to cross-check the data to avoid duplication or errors.

# data[].attributes.body
Handled new bookings and ensured all guest details were correctly recorded.

Shared daytripper booking updates with the operations team through our group WhatsApp for smooth coordination.

Updated the booking records in Excel to keep everything organized.

Prepared and emailed a quotation to a client for a 4D3N stay at Manukan Island Resort based on their request.

Learned how to communicate effectively with clients and colleagues, which reflects our studies in customer service and tourism operations.

Keeping accurate records in Excel relates to what I’ve learned in data management during coursework.

Writing the quotation was a good way to apply the theory of travel package structuring and proposal writing we learned in class.

Needed to double-check all package details in the quotation to avoid giving wrong information, which required focus and accuracy.

# data[].attributes.body
Sent out the day-tripper booking list to the operations team through WhatsApp to help with guest logistics.

Continued handling new bookings via email, making sure all guest information was recorded precisely.

Created a proforma invoice for the agents and made sure pricing and terms were clearly stated.

Entered new booking data into Excel and ensured the file was well-organized.

Performed a thorough cross-check to prevent any discrepancies between emails and record

# data[].attributes.body
Public Holiday - Kaamatan Harvest Festival

# data[].attributes.body
Informed the operations team about the day-tripper bookings scheduled for the day to ensure proper preparation and coordination.

Managed new booking inquiries received through email. Replied promptly and recorded guest details accurately.

Prepared and sent a proforma invoice to a travel agent after confirming package details and rates.

Updated the Excel booking sheet with the latest reservation data.

Took time to cross-check the entries to ensure there were no errors or duplicate records.

# data[].attributes.body
day 40,

Handled daily booking operations, including checking new reservations, confirming details, and ensuring guest data was properly recorded.

Updated the Excel sheet with new booking data.

Replied to a client’s enquiry about the mountain climbing package and provided key details.

Responded to a travel agent who could not complete payment today, advised them to update us once payment is made.

# data[].attributes.body
Carried out daily booking management tasks, including checking new reservations and confirming guest details.

Updated the booking records in Excel to reflect the latest data from the day.

Received a booking cancellation request via email from a travel agent. Before proceeding, I replied and politely requested supporting documents such as a medical certificate or official letter. This is to comply with the company’s cancellation policy and ensure proper documentation.

Coordinating the daytrip logistics with other departments reminds me of lessons from Event Planning and Tour Handling subjects—good communication makes everything run smoothly.

# data[].attributes.body
Continued with regular booking tasks—answered guest messages and updated the Excel sheet.

Took time to double-check the entries to make sure everything was still correct.

After the finance team completed the rebate, I processed it in the system for the first time.

I wasn’t sure about the correct steps for rebate processing, since it was my first time. Got guidance from my supervisor, and after that, it went smoothly.

# data[].attributes.body
Public Holiday - Good Friday

# data[].attributes.body
Continued Managing daytripper booking as my daily routine here.

Updated the excel sheet with new booking.

continued learning about preparing Event Order, including the necessary details such as date, time, total of pax, venue, and services required.

Still adapting to the structure and format of the Event Order, especially knowing what information to include.

# data[].attributes.body
I handled the day tripper bookings, responding to new booking requests. I make sure all information was accurate and updated in the booking system to avoid any double bookings or errors.

I updated the booking records in the Excel.

Followed up with a travel agent regarding outstanding payment.

Took time to cross-check the excel to ensure there were no errors or duplicate records.

# data[].attributes.body
COMPANY: SUTERA SANCTUARY LODGES SDN BHD