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Make time to focus on this!

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How to find ways to connect to people with different perspectives to find out their why

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Get clarity on what our outcomes and data needs are and convince those with more power than I have to consider the impact of data collection process on those gathering data and to consider the voices of those providing the services we want to assess

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Define metrics to measure our goals

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Ways to track outcomes vs outputs. I'm aware of one tool that is in development, but if measuring the outcomes could be made as easy as quantitative data/outputs, I think they would be used by more libraries.

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How am I going to get a group of people to agree on an articulated outcome?

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handout is awesome! wondering how to get admin to care and answer some guiding questions about what we are measuring.

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How do I take all my vague ideas and intentions and clarify them into something specific and actionable? (an issue I have with goal making in general lol)

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I'm still wondering how to get our team past their assumptions about value that they have never articulated.

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Create an action plan for how to effectively act on tackling the issues/challenges diagnose from the metrics we garnered to improve as an organization.

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work on engagement with colleagues and administration. delve into the "big number" perspective

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How can this information be collected in a way that is accurate and manageable for staff and participants?

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How to talk further about this with my team when I am not the leader? I would love to established shared understanding of values and metrics.

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Metrics related to competencies/learning outcomes for trustees.

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It is really helpful to have this framework, specific questions, and your enthusiastic presentation.

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Grateful for the handout. I love when you bring handouts to your presentations, Katie!

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Do a better job of remembering to take down measurements in the moment

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Figure out who has the knowledge, organizational ability, etc. to take action on metrics and show their value

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Meet with team to work on refining outcomes.

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Bring the guiding questions to the next conversation about it.

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Clarifying to stakeholders what this metric actually MEANS...and maybe figuring that out myself first ;-)

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Clearly articulate intended outcomes and impacts, then translate that into a measurable metric

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Look at my domains of work and think about metrics for each. Spend some time articulating and WRITING DOWN the desired outcomes.

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I need to take this back to the Strategic Planning team and work through it with them.

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Get my team to center around a unified outcome/impact