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Situation 7 : At shopping mall

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ROLE PLAY TEXT.   Situation 5 at express bus station 

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AFIF SHAHMIN ( F1022 ) , AMIR HAKIM ( F1006 ) , ALIF NAJWAN ( F1020)

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AFIF SHAHMIN ( F1022 ) , AMIR HAKIM ( F1006 ) , ALIF NAJWAN ( F1020)

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FITNESS CENTER

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Situation 20 : Grocery Shop
Yellow: Enquiries
Blue: Complaints

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SCRIPT ROLE PLAY ATASYA / RAMDZA ( F1003/F1004)

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SCRIPT ROLE PLAY ATASYA / RAMDZA ( F1003/F1004)

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Situation- At a stationary store
3 enquiries- yellow
3 complaints- pink

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Situation 12: At a recreational park.
Inquiries: Yellow
Complains: Turquoise

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Situation 19 : At a pet shop
Yellow - enquiries
Pink - complaints

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Situation 1: At a hotel reception areas
Yellow: Enquiries
Blue: Responses
Red: Complaint
Green: Solution responses

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F1015 AMRIUL IZZAIRIQ, F1018 FIRDAUS HAKIMI

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F1015 AMRIUL IZZAIRIQ, F1018 FIRDAUS HAKIMI

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Situation 8 : At a residential area
Yellow - Enquiries
Green - Complaints