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A generally held can-do attitude. Commitment to making a difference (development outcomes/impact).

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who understand what our client wants

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ability to register and comply with local laws/regulations... we should do it faster sometimes

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We have a good sales pitch on our systems, but we are a few years out on updated ones. Also, our systems don't link together and cause a lot of extra work/delays implementation

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We have people who have been incredibly successful implementing USAID programs both in the HO and on projects. Sometimes they aren't placed ideally to make the greatest contribution to program excellence. We have people who have worked for the client and anticipate needs, but they aren't always given the voice for guiding needed change.

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who are well known in their areas of expertise (below the chief of party)

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Strong network of experts and alumni worldwide to draw upon.

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People/skill areas that are technically strong or that we market as having in-house, but they're not always available.

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We have really good COPs...but we need to develop more, particularly local ones.

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not yet able to manage multiple buy-ins well for us; we have some damn good spreadsheets to do this

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well-done, compliant proposals, responsive, structured

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Systems that are designed to effectively manage large, bilateral programs.

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Delegated authority for field leadership to implement, with clear thresholds for risk mitigation.

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we want to deliver on USAID needs and demonstrate results in line with project objectives

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In proposals and projects with large buy-ins, innovative partnership models.

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- We do move mountains to be adaptive to client needs
- However, sometimes we are not as good at anticipating implementation challenges that are foreseeable

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who can listen, reflect, refine and respond to USAID... maybe not across the board, but we have some talent in this area

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Knowledge of USAID regulatory requirements and ability to adapt in the near-term (but often not immediately) to new requirements as they emerge

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Knowledge/experience implementing USAID funding; following regulations; interpreting changes in regulations

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Strong roster of field-based and home office technical experts

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We have the internal procedures and systems prevent, quickly identify potential and/or actual issues, report them and work with USAID or OIG to fix them