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From: thanhtam123@gmail.com

To: Employees.@gmail.com

Subject: Plan to organize an upcoming company event

Dear Employees,

I am excited to share that our company will host a new product launch event for our fashion brand in Ha Noi. To ensure everything runs smoothly and professionally, we will outsource the organization to an experienced event agency. It will take place at Ngoc Chau five stars hotel on upcoming April evening. The event will start at 8.00 pm and finish at 22.00 pm.

This is important fashion show in order to launch creative autumn and winter collection with fresh style. The purpose of the event is to introduce and promote collection before selling on the market. Therefore I expect invite company staff, business partners, media representatives, and loyal customers to join us. Beside designers, KOLs, KOCs with influence will also be invited to attend.

The program will feature a runway show to introduce our latest collection, networking sessions, live music, and photo opportunities. During the show, all guest will be severed with water and cakes for free. Further details will be announced soon.

Best regards,
Thanh Tam
Managing Director

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From: thanhtam123@gmail.com

To: linhle@gmail.com

Subject: The corporate culture of Samsung

Hi Linh Le,

I am writing to inform you about Samsung's corporate culture. The company’s headquarter in Vietnam is located in Yen Phong Industrial Park, Bac Ninh, and it also has a factory in Thai Nguyen and an R&D Center in Hanoi. Samsung specializes in smartphones, electronics, TVs, and digital components.

Its slogan is “Inspire the World, Create the Future”, and the logo is the word SAMSUNG in white inside a blue oval. Employees usually wear professional or smart casual clothes in the workplace. Samsung’s mission is to innovate for a better life, and its vision is to be a global leader in smart technology. Its core values are people, excellence, change, integrity, and co-prosperity. The company also offers training, career growth, work-life balance support, canteens, dormitories, and shuttle buses. Samsung also celebrates its foundation day on March 1 every year to remember the company’s history and values.

Samsung is a good company, and I hope you can become an employee there in your desired position in the future.

Best regards,

Thanh Tam

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From: thanhtam@gmail.com

To: Luci@gmail.com

Subject: Regarding the warranty policies of Iphone 17 promax

Dear Luci,

I am a customer service officer at The Gioi Di Dong retail store, where you bought the Iphone 17 promax last week. I am writing about the guarantee policy of a product that you have purchased from our store. In response to your question about the warranty policy, I am happy to provide you with the following details:

Warranty period: 12 months from the purchase date.

Defects covered: Problems caused by the manufacturer, such as hardware errors or system failures.

Defects not covered: Damages from water, drops, scratches, or any unauthorized repair.

How to claim warranty: Please bring your iPhone 17 Pro Max and the receipt to the nearest The Gioi Di Dong store, or contact our hotline for quick support.

And if the warranty card is lost or expired, the warranty policy will not be applied. That is the entire warranty policy of our company. If you have any questions then get back to me using this email address www.thegioididong.com

Thank you again for trusting The Gioi Di Dong. We look forward to serving you.

Best regards,

Thanh Tam

Customer Service Officer
The Gioi Di Dong

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From: thanhtam@gmail.com

To: Luci@gmail.com

Subject: a negotiating style

Dear Luci,

I am writing this email to tell you some information about the tough negotiating style that I am interested in and frequently use. Hard is one of popular negotiating styles. It is aimed at winning the negotiation at the other party’s expense. This means the negotiator must have a strong bargaining position to put pressure on the other party. This type of bargaining almost always brings a “win” for the negotiator if they meet soft party because soft negotiator is willing to make sacrifices to preserve the relationship of both sides. However, hard negotiators also have to face some disadvantages. Because most people feel uncomfortable interacting with someone who is “hard” on them, they cannot always reach an agreement. Especially, when both parties apply this approach, it can result in lose-lose situations because of their unwillingness to compromise. For such reasons, a good negotiator needs to consider the situation to use this tactic.

Best regards,

Thanh Tam

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From: MaryBrowns@gmail.com
To: HaUIstudents@gmail.com
Subject: The Most Suitable Bank Card for Students

Dear HaUI students,

I'm a Bank Teller of Techcombank. I’m writing to introduce you to the Debit Card, which I believe is the most suitable bank card for students. It is easy to open because you only need to be 18 years old or above and have a valid ID card or passport. The debit card allows you to use your own money safely, so you won’t get into debt.

You can use it to withdraw or transfer money, pay bills, and shop online or offline quickly. It also has low fees and a small interest rate of about 1% per year. Besides, it is protected by a PIN, so your money stays secure.

This card is especially convenient for students or people with low income.

Best wishes,
Mary Browns
Bank Teller – Techcombank

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From: MaryBrowns@gmail.com
To: nguyenthikha@gmail.com
Subject: The Best Bank Account for Students

Dear Kha,

I'm a Bank Teller of Techcombank. I’m writing to share some advice about the most suitable bank account for students like you. I think the checking account is the best choice.

A checking account lets you use your money easily anytime. You can pay for things with your debit card, transfer money to your friends or parents, or withdraw cash whenever you need. It’s really convenient for daily expenses such as food, rent, or school fees.

To open this account, you just need a valid ID, and if you’re under 18, a guardian’s approval. The interest rate is 1% per year, and the monthly fee is only VND 4,500. You should also keep at least VND 50,000 in your account. Remember to check your balance often to avoid spending too much.

That’s all the basic information about the checking account. If you have any questions, feel free to ask me anytime!

Best wishes,
Mary Browns
Bank Teller – Techcombank

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From: Thanhtam@gmail.com
To: nguyenthily@gmail.com
Subject: Investment Advice for Your VND 5 Billion

Dear Ms.Ly,

I am your financial consultant, and I would like to give you some advice on how to invest your VND 5 billion. You can choose to invest in real estate, government bonds, mutual funds, or a savings account. However real estate can bring high profit in the long term and through real estate with great asset value. I think interest rate fluctuates from 10%-15%.

This type of investment offers many advantages, such as stable value growth, long-term security, and the opportunity to earn both rental income and capital gains. However, there are also some disadvantages you should consider. Real estate investments require a large initial amount of capital and are less liquid compared to other assets. It may take time to sell property or recover funds when needed. In conclusion, investing in real estate can bring you stable profit and safety if you plan carefully and invest in the right location.

If you have any questions, please feel free to contact me for more details. Contact me: 0156778987

Best regard,

Thanh Tam

Financial Consultant

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1. Can you tell me a little bit about yourself?
My name is Tam. I am a student at Ha Noi u. Can you tell me a little bit about yourself?

My name is Tam. I am a student at Ha Noi university of industry. I had some part-time jobs such as cashier and sales assistant. I am friendly, hard-working, and like to learn new things.

2. What are your greatest strengths?
My greatest strengths are being responsible and careful. I can work well with other people and I always try to finish my job on time.

3. What are your biggest weaknesses?
Sometimes I am a little shy when talking to new people. But I am trying to be more confident and improve my communication skills.

4. What experience do you have?
I worked part-time as a cashier in a supermarket for six months. I also worked as a sales assistant in a clothes shop. I learned how to serve customers and work in a team.

5. What is your biggest achievement?
My biggest achievement was getting “Employee of the Month” at the supermarket because I worked hard and helped customers well.

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From: Thanhtam@gmail.com
To: nguyenthilinh@gmail.com

Subject: My Experience in My Latest Job Interview

Hi Linh,

I hope you’re doing well! I just had a job interview last week for a part-time sales assistant position at a local fashion store. The interviewer was Ms. Lan, the store manager. She asked me several questions about my experience, communication skills, and how I would handle difficult customers. I answered confidently by giving examples from my previous part-time jobs and showing my passion for customer service.

If I had another chance, I would prepare my CV more carefully, making sure it’s well-organized and highlights my key skills and achievements. I’ve learned that a clear, impressive CV is very important in getting an interview. It really helps to make a strong first impression!

Best,
Thanh Tam