# data[].attributes.headline
write 3 objectives that you want to know from this chapter

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write 3 objectives that you want to know from this chapter

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Based on this video, discuss the roles of IE (choose 1 from the industries explained in the video)

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See snapshots of successful industrial engineers in the workplace. Created by the University at Buffalo Center for the Arts Video Production Group.

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My objectives for this subject first is to learn more about how this course works in our future, and learn the basic things about industrial engineers, lastly is learn about role in industrial engineer.

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Defintion of Industrial Engineering, Responsibility of Industrial Engineering, Functions of Industrial Engineering

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My objectives are to understand what industrial engineering really is and to know how industrial engineering relates to my course.

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OBJECTIVE want to learn in chapter 1
1. How to role of industrial engineering playing in the industrial sector.
2.How important if we have the knowledge of industrial engineering to help our industry.
3. Is the industrial engineering mean to apply the latest technology such as IOT to run our factory and should we keep up to date to the industrial revolution movement.

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- What is the important of industrial engineering?
- I want to know about the advantage and disadvantage of industrial engineering
- i want to know what is the differences between industrial and environment engineering

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I want to know about what is industrial  engineering, types of industrial engineering, and examples of industrial engineering

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My objectives for this subject is able to know and explain what is Industrial Engineering. After that, know the role of the Industrial Engineers and lastly know the career opportunity in this field.

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1. To get to know of what is I.E.
2. To learn about the purpose of I.E.
3. To learn the scope of I.E.

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Can learn about the basic of the industrial engineering

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The 3 objective that i want to know from first chapter are what is industrial engineering, career opportunity and roles of industrial engineer.

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3 Objectives
- Learn to be a real Engineer with a clear understanding of its environment
- Know about how to use all the equipment in  manufacturing.
- Acknowledge more efficient and effective way to operate while fulfil organization target.

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1. What is IE & types of IE
2. How to increase the productivity
3. How to contribute the success of industries through problem solving

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my objectives is
1. I want to know what is industrial engineering.
2. Is industrial engineering related to other engineering

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My objective for this chapter is to know how industrial engineering started, the importance IE related to life and people

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1. Know what is industrial engineering.
2. Know what field of area can Industrial Engineers can work in
3. Know the role of industrial engineering

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-Contribute to the success of businesses by solving problems effectively.
-Roles of Industrial Engineers
-Career opportunity of Industrial Engineer
-What Does Industrial Engineer do?

# data[].attributes.body
1. Learn about what is IE
2. Learn about the career opportunities in this area
3. Learn about what does IE do

# data[].attributes.body
1. What is industrial engineering?
2. Type of IE
3. What positions can IE be competent for?

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1) I want to learn what is idustrial engineering
2) I want to know what types of idustrial engineering
3) What is important of idustrial engineering?

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1. Industrial engineering focus on what ?
2. Possible challenges in production.
3. What is the important of industial engineering

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The first objective that I want to know is what is industrial engineering in general. Next, I want to know what is the role of industrial engineers in a work place. Lastly, the career opportunity in industrial engineering.

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278285
I want to know about:
1.The opportunities to improve efficiency

2.The roles of industry engineers

3.How to apply the principles and methods of engineering

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281922	1 .Relationship of industrial and systems engineering. 2.What IE can do? 3.	How IE help in industry?

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281922	1 .Relationship of industrial and systems engineering. 2.What IE can do? 3.	How IE help in industry?

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1. what can I learn from the Industrial Engineering
2. what is the important of Industrial Engineering for future
3. what is advantages and disadvantages for Industrial Engineering

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-To know the importance of industrial engineering
-To learn the knowledge of industrial engineering
-To have analytical thinking to manage the task, resource and so on

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My objective want to know what the methods that use in industrial engineering, the system that use and what engineering industrial?

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217396:
1. What IE scope jobs?
2. Reason to study IE.
3. What important skills for an IE.

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1. know how to archive the goals
2. Improving the performance by increasing productivity and quality
3. Improving the effective utilization of time

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My objectives for this subject is know what is IE, types of IE and what does IE do

# data[].attributes.body
1. Learn what is industrial engineering
2. Learn the career opportunity of IE
3. Learn what field is related to IE

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1. My objective to learn in Industrial Engineering is knows about the important and task of Industrial Engineering

2. I want to know about the process of Industrial Engineering including how the system functions efficiently.

3. I want to know that Industrial Engineering can have what kind of job in nowadays and future.

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1. to understand the role of engineer to success the project.
2. how to make sure the project can run efficiently
3. improving the process by using IoT

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- what is IE ?
-  how to achieve goals an organization in operation ?
- how to improve the effective utilization ?

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my objective for this course are learning the basic of industrial engineering , the role of industrial engineer and the future career opportunity in this field

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My objective for this course are
-To understand what is IE
-Know about why IE is important

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Objectives:
1. To know what is Industrial engineering in more detail.
2. To undesrtand the roles of industrial engineer
3. To recognize job opportunities for industrial engineer

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The 3 objective that i want to know from this chapter are i want to know more about IE, how IE give benefit to the future and how IE can relate with technology

# data[].attributes.body
1. Interesting to know how IE works
2.To know what is IE
3.How far people applying IE in life

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My objective for this topic is to know what is IE and how it functioning for us. Next, I want to know what differentiate IE from others.

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In a group that u already assigned, discuss 1 example of make or buy decision in a business. your discussion should elaborate the advantages of the decision pursued. send your group answer here

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Group Members
1. 273391
2. 269638
3. 277532
4. 279718
5. 275369

Our group decided to buy. The example product of our buy decision is facemasks. The advantages of the decision pursued by our group is reduce production cost and time. Moreover, buy decision reduce risk and the security of supply. Other advantages is the decision could reduce the capital investment. We also do not need the professional skills and knowledge workers to produce the masks.

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Matric no.: 275512, 281922, 277646, 277895, 273255

Product decided: Cake

Make or buy: Make

Advantages of Making Cake:

1. The cost is cheaper.

The average bakery cake will cost you significantly more than you would pay for buying the ingredients to make the cake yourself. Most upscale bakeries will charge you anywhere from RM 10.00 – RM 15.00 per slice of cake, depending on the overall size and type of cake. That’s quite a hefty price if you’re looking to feed a number of people. We can cut the costs to RM5.00 – RM8.00 per slice by making our very own cake.

2. Quality concern.

We will use the raw material with high quality and maintain the good quality raw material, so the quality of the cake is a concern. Because we don’t contain additional preservatives and chemicals like the cake in the bakery. It is healthier and hygienic.

3. Shortage.

No need to worry about if a shortage of competent suppliers occurred. If we outsource from a supplier, it may be facing this problem with a shortage in a certain time. So, when we can produce by ourselves, we can just make the cake when there is customer demand.

4. Knowing the time taken by the process

By manufacturing the cake by ourselves, we will understand the process completely, including the time required, and therefore how and when we can fulfill the customers' orders.

5. Avoid unnecessary costs.

Since we make the cake by ourselves, no need to outsource from the supplier, thus the supplier has no need to ship the cake for us, which can help us to save the transportation and the shipping fees.

# data[].attributes.body
Group Members:
1. Koh Yong Cheng 269434
2. Leong Xing Tau 271079
3. Nur Syafika Binti Zulaidi 271396
4. Lim Kang Zhen 278291
5. Lim Ming Hong 278426
6. Christopher Gan Thien Long 279891

Example of Make-or-Buy Decision:
Apple Inc. (Buy components for iPhone production)
- relies on 200 suppliers to procure components for assembly
- put great effort in monitoring the relationship between supplier
- such as OLED screen (Samsung), processor (Taiwan Semiconductor Manufacturing Co.), Camera lens (LG innotech, Sharp, O'film), iPhone assembly, haptic engine modules, metal frames (Foxconn, Pegatron).

Advantages
1. Cost-saving
Most make or buy decisions tend to be cost decisions. Suppliers can provide critical components or products at a substantial discount compared to the cost of producing these components or products in-house, saving the company money with relatively few drawbacks.

2. Maintain quality. By buying our own smartphone parts, we can choose and buy every item that has a high quality so that our phones are durable and work well. Sometimes the quality of the product does not only depend on the brand and the high price to ensure it is quality. So if we buy it ourselves we can make a difference.

3. Allow the company management team to focus on competitive strength.
Some components like camera, screen and speaker can buy from outside supplier, management team can focus on more important parts like system advantage, security advantage and so on. By improving these systems, the company will have more competitive advantage in the market.

4. Eliminating storage and logistic problem
Since the huge amount of smartphone parts are buying from other manufacturer instead of making their own, so the manufacturers can arrange the time and amount of ongoing shipment from the reliable suppliers rather than deal with the logistics and costs of creating a particular part themselves.

5. Not required to master the particular technology
Procuring components from outsourcing enable the company to manufacture their product by assembling parts supplied without mastering the technology. It can help the company to reduce worktime for manufacturing the parts and prolong the entire productoon time.

6. Reduced risk.
When organization focused with minimizing, eliminating, or being prepared for any risk that may harm, expense, or harm our brand and image, they also shift responsibility associated with those processes over to the outsourced vendor. They are now responsible for all the risks related to that process, and since they are the specialists, they can better mitigate those risks. Those risks can be supply failures or delays, a loss of competitive advantage, pricing or cost hikes, and quality failures or latent flaws are all examples of potential problems.

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1. Leong Kar Mun 277817
2.Shanthini vijaendiran 270833
3.Sri Cempaka 275412
4.Siti Zulaika Binti Yazid 270267

Our example is in a sell bicycle business, the component of the bicycle such as bicycle seat, rim, basket, handlebars can use buy decision.

Advantage
For the quality of the product, we can compare sellers based on what material from made of, how long it will be last, comparability to choose the best and most trusted supplier.

Improving product production - the make-or-buy decision can help companies with product designs and manufacturing efforts that they would not otherwise be capable of.

The cost of buying a part is lower rather than producing it. Businesses benefit from the lower cost of mistakes if they think strategically about this decision.

It is currently more cost-effective for a corporation to manufacture units internally due to shipping costs, challenges with raw material availability, or other factors.

# data[].attributes.body
Group members
1. Muhammad Adib Bin Fauzi (272693)
2. Nur amira binti mohd mukhti (275390)
3. Ain Najeeha Bt Suhaimi (275676)
4. Goh Sing Yee 279665

The business that we have chosen is hand sanitizer. we have decided to make the product rather than outsourcing. This relates to the high in export fee and container fee involve while outsourcing the product, hence the decision of making it. As example, assume that we deciding to manufacturing that costs RM 1.80 per unit, including direct cost RM 1 per unit, fixed overhead RM 0.50 per unit and variable overhead RM 0.20 per unit. The same part available in the market at RM 3.20 per unit, including the cost of buying RM 3.00 per unit, shipping and warehousing fee RM 0.20 per unit.

# data[].attributes.body
Group Members:
1. 278462
2. 277103
3. 270547
4. 275342
5. 269830

Product Decided: Fruit Juice
Make or buy: Buy

We all decide to but the fruit then produce to the fruit juice.
Advantages:
1. Save the place
No place for planting the fruit tree.
2. Save the human resources
Need to find people to plant the fruit tree.
3. Save time
No need to waste time for waiting fruit to ripen

# data[].attributes.body
281232
278175
277505
273245
277188

Our group decided to choose to buy in our business decision based on the responsibility bear with the cost maintain of machine or tool in the production line and easy to deliver the goods to our customer don't need to plan for long production line management.

Easy to manage
Little Human Resources
Easy to delivery
Reduce Cost
Easy to set up

Setting up a production line need high costs, human resources, and technical skills to operate the machine in the production line.

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Matric number:

1)      273281

2)      273075

3)      278285

4)      281765

5)      279628

6)      275753

Our group decided to buy plywood.

1. Can cut down the logistic and storing cost as we buy from the manufacturer.

2. able to save time as we don't have to waste time producing and shaping the plywood.

3. Able to change to meet new demand as people nowadays have more demanding than ever, they have also have a higher expectation than before.

# data[].attributes.body
Group Members:
269952
275372
275466
277979
278860

Product decided: PC

Make or buy: Make

Advantages of Build PC
1. Cheaper :
it will cost you less than if you bought a pre-built system from the store. It can also build a computer based on your specific wants and needs

2. Final product quality
You can match different specs according to your needs to meet your requirements. You can follow up the progress of the production.

3. Production control
Make in-house can control over the product output. Compare with buy out decision that we need to buy a quantity of product, make by ourselves can help to control the production and have the strategic to when we need to increase and decrease the production.

4. Meet new demand
To focus on the products that must be make in-house, we should outsource the creation of certain products to others.

5. Can make configuration
for example, if we buy a pc near a store with a budget of RM7k. We may get a medium spec pc only such as core i7 or ryzen 7, if we build in ourselves, it is not impossible that we can build in a more powerful ryzen 9 pc. In addition, we can also maintain the quality of materials by choosing quality, branded and the best parts

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Consider your project group as a self directed team, discuss how can you make it as a SUCCESSFUL TEAM (accomplish the project task given)? Write the group name & members in your answer

# data[].attributes.body
1.Koh Yong Cheng 269434
2. Ainun mardhiyah 275466
3.Goh Sing Yee 279665
4. Aniq Muqri 270195
5.Wong Pooi Sze 281922

- We are actively in giving ideas and recognize one another ideas to make a most suitable decision.

- My team will plan, set priorities, organise, coordinate, measure, and take corrective action to complete our task.

- every specific task will be allocate to suitable member based on their expertise in order to complete the task efficiently and effectively.

-We always communicate to each other because good communication is essential to a project's success and can help to clear up misunderstandings among the team's members.

-Transparent working environments have been found to make teams more accountable,happy and creative

-We will always respect each other's choices. This is because establishing trust, expressing difficulties openly, and acting as a mentor to other team members may all contribute to individuals thriving both individually and collectively.

# data[].attributes.body
Group members
1. Muhammad haikal 273245

2. Ng Xin Yi 275512

3. Nur Shamira Shahari 275369

4. Ahmad Nasharuddin 277895

5. Lim Boon Keong 278175

1. First, we will identify expertise for each of group member. In order to help the other learn from the experience. But first, the most important is team members must filly trust to each others.

2. Second, we will appoint a dedicated and leadership leader. A quality leader is able to guide his subordinates well as can produce quality work. It plays an important role and needs to be emphasized because the head must be a firm person to give instructions, have a speech in communication well so that his subordinates can receive instructions with an open heart and easily understand the instructions given.

3. Third, we start to design the job by identifying the methods for doing the project, project schedules, and equipment needed.

4. Next, we will divide the project task to few smaller part. Then, do a task analysis. Coordinate and distribute the different tasks for each team member. Consider what equipment and features are important for completing the tasks.

5. After that, conduct meetings regularly to discuss the details of project tasks and how to implement them to achieve the targeted goal. The time meeting should be short and the content of discussion also can be useful and precise. Every group member can give their opinions to each other to complete their tasks. Then, the group members can have more ideas and think about the best alternative way to complete the tasks effectively.

6. Last, each of the members will be work independently but have with a common goal which is completing and pass up the group project on time.

# data[].attributes.body
1. Nur Syafika Binti Zulaidi 271396
2. Lim Boon Qi 277532
3. Sin Kah Kee 281765
4. Nabila binti Mansor 275753

How can make existing project teams as a successful self directed teams:

1. Building trust among the team members.
While facing problems, need to adjusting with team members, so that will not leave it any uncomfortable environment. Besides, when someone of the member requires help, need to help him asap.

2. Good communication with team member.
Having a good communication skills will not give any chance for leaving error and will only facilitate our team success rate.

3. Provide leadership encouragement.
Although self-directed teams don’t have any managers or supervisors to advise them as their leaders, a team still needs to have a stable group to provide input, training and encouragement. Having a leader makes the decision-making process for any project shorter and easier. Therefore, a lot of support and mentoring is required for the team to finish their work.

4. Include self-motivated people.
Establishing a self-directed team involves determining whether the members of the team themselves are self-driven. Having no supervisor available to share their expertise, the independent experience can seem daunting at first, but it gets easier. Self-directed teams work with one another for both individual and team benefits. The success of one team member is the success of all.

5. Empowerment of the employees.
Empowering the employees, giving to each team member certain power provides them with opportunities to make their own decision regarding their task/project, brings to quick accomplishment of a particular job and gives the feeling of responsibility which increases moral of a team.

# data[].attributes.body
Group Members:

1. CHOONG PEI LIN - 278462

2. MUHAMMAD ADIB BIN FAUZI - 272693

3. NURUL WAHIDA BINTI JAMALUDIN - 277103

4. AIN NAJEEHA BINTI SUHAIMI - 275676

5. PAVITHRA A/P KALIMUTHU - 273281

In making a successful self-directed team, there are four characteristics that a team will need to make sure the team members can work together smoothly.

1. Joint responsibility – A self-directed team is a with individuals that are an expert in their field. In our case, our group may have consisted of individuals from the same course but, each of us may have been an expert in the topics that will be included in the project. Some might have understood the topic better than others. So, it will be helpful to do the project makes it run more smoothly

2. Interdependence – as each team member is given responsible to finish their specific task, therefore, there might be certain inconvenience occur in between them. They shall not act in the way of breaking the trust given on them. Since the other team members work dependence on them, therefore they shall get the work done. Besides that, if there is any inconvenience in between the team members, they shall get it settled by discussing in order for them to work harmoniously.

3. Empowerment – Giving chance to each team member the certain power to provides them with opportunities to make their own decision regarding the task or project. For example, in our group project, the individual deciding what kind of work design used in the café, will have the utmost say in that matter since he or she are the expert.

4. Common goal – Set clear goals and objectives in the project. Clear goals and objectives such as increasing customer satisfaction will be set up as objectives to be achieved. So that, all individuals will know what should do in their workplace and work together in the same conjunction towards a common goal in the business. For example, the individual who is an expert in location analysis will be analyzing how the current location of the café can contribute to the increasing of customer satisfaction

# data[].attributes.body
270547 Fang Soo Ying
278860 Loi Si Ying
275412 Sri Cempaka Idayu Binti Azhar
273255 Kirrthanah A/P Murali

1. Build trust.
The trust of the team ensures that everything is properly and honestly communicated. Even if there are problems adjusting with other team members, it is important to communicate and address those feelings without creating an unpleasant situation. Even if a team member needs help, it's important to provide honest guidance.

2. Clear and Defined Goals
All members of the self-directed team need to work toward a common goal or goals, and those goals should be clearly defined so that everyone knows what the team is trying to accomplish. When each member works toward a different goal, the project faces failure. This occurs when the goal of the team is not clearly identified at the beginning. When the group defines the goal at the first meeting, the team’s potential for success increases. Each member takes action to move the project forward and the team tracks its progress toward the ultimate goal.

3.Delegate more variety and responsibility
The tasks like taking orders, cooking, cleaning up, cashier and ordering the raw materials should be take turned by every member so that they are familiar with the task. For example, if one of the member is on leave or having urgent, anyone of them could replace him or her without having any problem. Besides, it could help them to develop new skills. They learn how to communicate with the customer, how to function the cashier and so on.

4. Strong communication
Some employees have wanted to quit because poor communication. In the team at the restaurant we values and priorities open communication with each other it can help the self-organizing teams thrive. The team is willing to contribute their unique opinions and experience to drive the team forward

# data[].attributes.body
1.    Leong Kar Mun 277817

2.    LEONG XING TAU  271079

3.    LIM MING HONG  278426

4.    NOOR ALYAA DAMIA BINTI NOOR HISHAM 269638
5.  SITI ZULAIKA BINTI YAZID 270267

Pharmacy

1. We will  plan our team into a few department according to our strength and major in university which are stock department (order product logistic and warehouse), sales and marketing department, finance department, customer service department, human resource department (pharmacist and staff).

2.Build trust
Trust is an essential element in a self-directed project team because it makes us tell the truth and correctly about the project. If team members trust each other, the discussion environment will be more relaxed. We can also hear sincere advice from others if we propose an idea and its feasibility for solving a problem. Trusted relationships with team members get rid of the conflict, and we are just required to focus on the project objectives and goals without worrying about other issues.

3. Interdependence
We will in charge in our specific work such as the job as a cashier, a person who serve the customers buying stuff, the pharmacist help the customer buy the medicine. In a self-directed project team, interdependence will make the employee to complete their own part but will have some related to one another.  So, all of us with the staff should trust  and collaborate one another to complete their job and achieve the business goal.

4.Communication
Communication is a critical phase of project execution. Good communication will reduce errors and only help the team to increase the success rate. We should have a discussion  every week to discuss the problem that faced in that week and find solution to solved it.

5.Leadership requirement
As we know, leaders can be found at many levels of a firm. Self-managing teams do not eliminate the requirement for good leadership both within and outside the team. A team need a support group that can provide advice, mentorship, and ideas. Thus, a self-managed team will typically find a leader on its own but having other leaders available outside of the team is also important.

6. We must support employee-driven decisions for a self-managed team to succeed. In most businesses, upper management has a role in defining the mission, as well as the product and project goals. Being self-managed will be impossible if the company's upper management team must approve all choices, regulate day-to-day team operations, and monitor low-level details of the team's work.

# data[].attributes.body
Leong Zi Jun 279628
Swati A/P Thamilselvan 273391
Lim Kang Zhen 278291
Nurul Najihah binti Abdul Manaf 277188

1. Create trust among each other
Honesty, sincerity, and simplicity are all built on a foundation of trust. It is difficult to get the problems and assist team members develop with trust. Our team’s trust assures that everything is communicated correctly and fairly. Even if we are having trouble adjusting to another team member, it is critical to express and solve the feelings and emotional without creating an unpleasant situation.

2. Self-motivated people.
The team members must build a self-directed team by involving the team members themselves and being self-guided. It would be easier if there were no supervisors to share their expertise even though it would seem intimidating for team members at the beginning of work. Self-directed teams will collaborate with each other in a team for the benefit of other team members.

3. Provide leadership encouragement to the members.
Self-directed teams need to have a stable group to provide input, training and encouragement even though self-directed teams do not have any managers or supervisors. The decision-making process would be easier and shorter when there is a leader. Hence, the team requires a lot of support and mentoring to complete their task.

4. Able to make decision via data available
Each self-directed team members should have ability to make decision based on data available or other useful information. It is critical to develop a workforce capable of separating data, identifying data that ties to present processes, analyzing, and drawing conclusions based on the information provided. We make adjustment and decision based on data. For a self-directed team to succeed, each member's decision must be acknowledged.

# data[].attributes.body
NURMUZZALIEFAH BINTI ASMADY 277505
TAN HUA YEW 281232
NUR AMIRA BINTI MOHD MUKHTI 275390
HOR KAR HUI 277979
LAU ZI LUO s269952

1. Shared Goals
The main principle behind an effective self-directed team is that they perform the assigned work independently but toward a shared goal. If this is not defined or properly communicated, then the several moving parts, in their attempt to unite and attain their shared goals, will fail. It is vital from the start that the members of the team are mindful of that shared goal.

2. Joint responsibility
- We divide or allocate our job according to each of our member's expertise or experience
- We are open to any ideas and suggestions for enhancement from our members

3. Communication system
- our team members must have a similar communication application to smooth out the process of the daily task
-Even if self-directed teams operate independently, communication is a critical stage in project execution. Good communication skills provide no space for error and will only help your team's success rate.

4. Training workshop _ As a self-direct team, we also want to improve our personal experience and knowledge with invite the professional person to have a workshop with our team members

5. Built trust program - In a self-direct team we also need the basic trust level between each other, by having the annual program of team building and some small teamwork events during the festival or the period that had been planned.

6. Leadership-
A good team leader knows that problems are inevitable and learns to anticipate them. He/She makes sure that the team is well-prepared to face all hurdles and challenges that come their way.

7. Self-awareness
-Self-directed team members are always searching for methods to better their performance and the whole process. These groups understand that without their efforts, service or product would not be finished.

# data[].attributes.body
LIAN WEI LI s278285
SHANTHINI A/P R VIJAENDIRAN s270833
QURRATU'AINI BINTI MUSA s275342
FATUN NURUL ATIKAH BINTI FARIRA ISKANDAR s273075
MOHAMMAD DANIAL BIN MOHD RAZALI s273155

1. Joint Responsibility -
As team consists of workers that owns their own expertise, each of us will focus in our area of expertise in contribution of working towards fulfilling our main goal or the vision of our business. So, each department must maintain their work in the coffee shop. Discussion or the communication is the key when facing any problems or difficulty.

2. Interdependence -
We should work as a team and trust each other's way of work. We should give time and space for their task. Coworkers should not interrupt in others job scope to avoid misunderstand.

3. Empowerment -
In order to fulfil our common goal, hiring good baristas with a license is one of the best way to ensure the coffee we served to our customers is a high quality.

4.Common Goal - Our common goal is to increase profit, to making more profit we will provide affordable foods and good service quality for customers. We also aim to be the preferred coffee shop in Changlun.

# data[].attributes.headline
GROUP 1 (GIGI COFFEE 1 UTAMA, PETALING JAYA)

# data[].attributes.subject
GROUP 1 (GIGI COFFEE 1 UTAMA, PETALING JAYA)

# data[].attributes.body
1. Adibah Aiman Binti Murat 275372
2. Loo Wan Qin 279718
3. Christopher Gan Thien Liong 279891
4. Ho Zi Jing 277646
5. Nurrul Husna Binti Anuar 269830

Empowerment
It is a way that giving chances to the employees to develop ideas while also can fulfill company needs. It is because this method also a way that making employees become more confident and stronger in their daily job. Manager can take the opportunity to listen the ideas from the employees and also can choose the best decision from them. Employee might have better experience or opinion which can really help in achieve business's objective. As soon of this way, the efficiency of progress can found is a part of the positive thrust for self-directed teams. For example, each of group members has to provide ideas and opinion that related to the topic given so that leaders of the group can understand the characteristics or the ways of members perform to complete the task. As many decision appeared, the success rate of an job is high.

Investigating problems systematically
When I as a superior leaders got wind of a potential problem, I were significantly more likely to deploy an inquisitive and systematic approach to investigate the matter. I would begin by asking the team members myriad questions to collect data and identify the issues, after which they might visit an external constituent to collect additional information. For example, the quality of the coffee which is the customers complain of taste and the packaging problem. By collecting firsthand information from the team members, I were able to fully understand their group’s perspective, enabling them to make informed recommendations that would be acceptable to their teams as well as to external constituents. For example, we can always serve a new flavor to attract more customers and also always communicate with the quality team to check each ingredient in good condition.

Define team objectives and goals
Team goals are the objectives or milestones that a team commits to working toward together. Team goals often measure points in a process or develop skills across an organization. When I as a leader i will clarify why a self-managed team is best for a service or process, then define your new team’s guiding principles and goals.

Build trust
The team's trust guarantees that everything is communicated correctly and honestly. Even if you are having difficulty adjusting to another team member, it is critical that your feelings are communicated and resolved without creating an unpleasant situation. Even if a team member requires assistance, it is critical that you advise them honestly.

Give opportunity
Opportunity is the best way to build up the relationship each other and give people a chance to build up their self. With the opportunity, people will look at the future which is they cannot waste time to make changes. Opportunity also give a credit to make sure that we are trusting each other

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LEAN MANUFACTURING -  WASTED TIME & MOTION

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How To Find The Z Score Given The Confidence Level of a Normal Distribution   2

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