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- What can a user do with their mouse, finger, or stylus to directly interact with the interface?

- What about the appearance (colour, shape, size, etc.) gives the user a clue about how it may function?

- Do error messages provide a way for the user to correct the problem or explain why the error occurred?

- What feedback does a user get once an action is performed?

- Are the interface elements a reasonable size to interact with?

- Are familiar or standard formats used?

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the means by which the user and a computer system interact, in particular the use of input devices and software.

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the overall experience of a person using a product such as a website or computer application, especially in terms of how easy or pleasing it is to use.

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Begrijp wat je gebruiker wil weten en ontwerp vanuit dat punt, zo voorkom je informatie overload. Als je veel informatie moet verwerken is het slim om meer visueel dan tekstueel te werken.

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De ontwerper van deze borden in LA wil té veel vertellen en laten zien. Mensen willen snel kunnen begrijpen welke boodschap je overbrengt

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“On Sept. 2nd our bank will open at 9:00 and never close again." – Bank ad announcing the first ATM in 1969.

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Hoe zorg je ervoor dat je Interaction Design goed en compleet is