# data[].attributes.headline
Convergence : When a speaker is trying to match the speech of the receiver. 

# data[].attributes.subject
Convergence : When a speaker is trying to match the speech of the receiver. 

# data[].attributes.headline
Divergence: Speech that emphasizes differences between the speaker and the listener.

# data[].attributes.subject
Divergence: Speech that emphasizes differences between the speaker and the listener.

# data[].attributes.headline
Deferiental Language: Speakers use hesitations, intensifiers, polite forms, disclaimers, and tag questions.

# data[].attributes.subject
Deferiental Language: Speakers use hesitations, intensifiers, polite forms, disclaimers, and tag questions.

# data[].attributes.body
•Fact-Opinion Confusion (fact opinion confusion unprovable statements)

•Fact-Inference Confusion (incorrect mind reading)

•Emotive Language (attitudes disguised as descriptions)

# data[].attributes.body
A statement that implies that the issue is the concern and responsibility of both the sender and the reciever of the message

# data[].attributes.body
A statement that describes the speakers reaction to another person's behavior without making judgments about the behaviors worth

# data[].attributes.body
A statement that expressed or implies a judgement of the other person.

# data[].attributes.body
replaces the personal pronoun "I" with the less immediate word

# data[].attributes.body
hesitations
Hedging
Intensifiers
language that detracts from the message being received or given by the speaker

# data[].attributes.body
considered tentative and less powerful

# data[].attributes.body
Rules that govern the way symbols can be arranged, as opposed to the meanings of those symbols.

# data[].attributes.body
Language that is vague and unclear

# data[].attributes.body
Language that refers to specific things that people do or say.

# data[].attributes.body
make communication possible. They are rules that people have agreed on to give meaning to certain symbols and words

# data[].attributes.body
attentive and more direct speech like I statements for example

# data[].attributes.body
tentative and less powerful.  less direct speech. early researchers called it women's language, has more statements of sympathy and empathy.

# data[].attributes.body
avoids direct use of language and relies on context of a message to convoy meaning.

# data[].attributes.body
uses language primarily to express thoughts, feelings and ideas as clearly and logically as possible.

# data[].attributes.body
Statements in which the word but cancels out the express or that preceded it

# data[].attributes.body
words that gain their meaning by comparison

# data[].attributes.body
Helps us understand how a message is to be interpreted within a context

# data[].attributes.body
When a word or phrase has more than one commonly accepted definition.

# data[].attributes.body
tendency to view people or relationships as unchanging